Top Customer Success Jobs in Tampa Bay, FL

Responsible for ensuring customer satisfaction and retention, the Customer Success Manager engages with clients post-sale, analyzes customer data, and develops tailored success plans. They conduct check-ins, gather feedback for product enhancement, and collaborate with internal teams to meet customer needs.

The Director of Client Success will drive customer satisfaction and retention through strategy development, team leadership, and collaboration with various teams to onboard clients and enhance user training while measuring key performance indicators for constant improvement.

The Customer Success Manager at Givzey will manage a book of business to ensure successful deployment and adoption of Givzey solutions, enhancing customer satisfaction and retention. Responsibilities include maintenance of customer communications, documenting renewal strategies, and overseeing implementation and training. A strong focus on nonprofit fundraising experience is required, alongside skills in problem-solving and time management.

As a Principal Customer Success Manager at Invoca, you will engage deeply with key customers, understanding their objectives and providing solutions. You'll manage customer success through onboarding, support, and strategic planning, aiming for high satisfaction and growth while coordinating various Invoca team efforts to ensure success.

As a Customer Success Engagement Manager, you will pitch and implement Zinier’s Field Service Platforms to enterprise customers. Your role involves managing projects, understanding customer needs, and presenting solutions that drive business value. You will collaborate with various stakeholders to ensure timely project delivery and evaluate complex problems to create implementable solutions.

The Customer Success Manager at Toku is responsible for developing and maintaining relationships with customers, ensuring payroll accuracy, and resolving payroll-related inquiries. The role involves onboarding clients, troubleshooting payroll discrepancies, and collaborating with internal teams to enhance customer satisfaction.

As a Customer Success Manager at Doxel AI, you will be responsible for driving value for strategic customers by demonstrating product impact, enabling effective use of datasets, managing customer support, and building strong relationships with key stakeholders to maximize customer adoption and success.

The Customer Success Manager will be responsible for managing strategic customer accounts, facilitating platform training and onboarding, assisting in campaign planning, and monitoring performance to drive revenue and adoption of Spaceback's platform. The role involves customer engagement through inquiries, creative recommendations, performance reporting, and cross-functional collaboration.

The Customer Success Regional Team Manager at Canonical will lead a team of Customer Success Managers, ensuring high performance in customer engagement and retention. This role involves strategic planning, team management, and cross-functional collaboration to drive improvements in customer experience and operational efficiency.

As a Customer Success Manager, you will build trusted relationships with clients, assist in the implementation of Intradiem solutions, develop success plans, track customer value metrics, and advocate for account expansions while ensuring the highest level of customer satisfaction and retention.

The Customer Success Manager will manage a portfolio of small accounts, ensuring customer engagement and success with Virtru’s data protection products. Responsibilities include onboarding, training customers, managing renewals, analyzing usage, and refining success processes. Strong technical communication skills are crucial to facilitate interactions with both technical and non-technical users.

The Client Success Manager will manage relationships with clients, drive growth and optimization for clinics using the EngagedMD platform, and collaborate with internal teams. Responsibilities include implementing new products, cross-selling, and ensuring client satisfaction in the new healthcare markets.

The Director of Client Success will lead a team to ensure client satisfaction and retention by managing relationships and developing strategies that align with company objectives. This role involves coaching staff, analyzing client data, and collaborating with other teams to enhance client experience and drive business growth.

As an Enterprise Customer Success Manager, you will ensure the success of large enterprise customers by collaborating across teams, managing customer relationships, and driving product adoption. You will analyze customer environments, resolve issues, and own the onboarding process while being the voice of the customer to improve their experience.

As a Customer Success Manager, you'll lead and coordinate projects for government clients, focusing on strategic planning, resource management, and stakeholder communication while ensuring quality results within timelines and budgets. Your role includes managing project teams, monitoring budgets, and fostering a collaborative environment to achieve project goals.

The Customer Success Manager at Yottaa will manage customer relationships, drive product adoption, create tailored success plans, advocate for product features, and address customer feedback while collaborating with renewal teams to enhance customer satisfaction and retention.

As a Customer Success Manager, you will be the primary liaison between the customer and internal teams, ensuring customer satisfaction, driving platform adoption, and maximizing ROI. You will build relationships, conduct business reviews, address issues proactively, and collaborate with cross-functional teams to support customer success.