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Top Customer Success Jobs in Tampa Bay, FL

Reposted 7 Days AgoSaved
In-Office or Remote
Tampa Bay, FL
160K-195K Annually
Expert/Leader
160K-195K Annually
Expert/Leader
Software
The Director of Customer Success Operations will lead the design and implementation of customer engagement strategies, oversee operational strategies, develop predictive models, and mentor a high-performing team to enhance customer success initiatives.
Top Skills: CpqGainsightGongHubspotLookerOutreachPower BISalesforceSigmaTableau
Reposted 7 Days AgoSaved
Remote
Tampa Bay, FL
80K-90K Annually
Mid level
80K-90K Annually
Mid level
Other • Financial Services
The Customer Success Manager ensures customer satisfaction, retention, and loyalty by managing relationships, monitoring account health, and collaborating with internal teams to deliver value and achieve customer outcomes.
Top Skills: GainsightSalesforce
Reposted 7 Days AgoSaved
Remote
Tampa Bay, FL
80K-100K
Mid level
80K-100K
Mid level
HR Tech • Legal Tech • Software • Consulting
The Customer Success Manager ensures client satisfaction and product adoption through engagement, support, and communication while managing renewals and client needs.
Top Skills: Google Software SuiteMicrosoft ProductsSalesforce
Reposted 8 Days AgoSaved
Remote
Tampa Bay, FL
Junior
Junior
Artificial Intelligence • Software
The Customer Success Manager at Wordly will build strong relationships with customers, ensuring satisfaction and value realization while monitoring customer health and addressing concerns.
Top Skills: CRM
Reposted 8 Days AgoSaved
In-Office or Remote
Tampa Bay, FL
Mid level
Mid level
Software
The Customer Success Manager will drive customer adoption, retention, and expansion for B2B SaaS clients, leveraging data and AI insights to build long-term relationships and ensure customer success.
Top Skills: AICsp ToolsSaaSSalesforce
Reposted 8 Days AgoSaved
Remote
Tampa Bay, FL
Mid level
Mid level
Fintech • HR Tech • Payments • Financial Services
The Customer Success Manager at Deel will build client relationships, identify growth opportunities, and advocate for clients internally while ensuring high-quality service delivery.
Reposted 8 Days AgoSaved
In-Office or Remote
Tampa Bay, FL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Strategic Customer Success Manager will drive AI transformation for financial services, manage senior level customer relationships, develop success plans, and lead adoption projects.
Top Skills: AISaaS
Reposted 8 Days AgoSaved
Remote
Tampa Bay, FL
90K-105K Annually
Senior level
90K-105K Annually
Senior level
AdTech • Agency • Digital Media • eCommerce • Marketing Tech • Social Media • Analytics
The Client Success Sr. Account Manager drives revenue growth and client impact by activating upsell opportunities, enabling leadership, and collaborating with internal teams to ensure successful account strategies. Key responsibilities include account planning, process enhancement, and providing insights to support growth objectives.
Reposted 8 Days AgoSaved
Remote or Hybrid
Tampa Bay, FL
Mid level
Mid level
Legal Tech • Software • Generative AI
As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.
Top Skills: B2B SaasLegal Technology
Reposted 8 Days AgoSaved
In-Office or Remote
Tampa Bay, FL
Senior level
Senior level
Cloud • Software
Lead and manage the Customer Success team, ensuring high customer retention and satisfaction while driving team performance and collaboration across departments.
Top Skills: Cloud TechnologyCustomer Success ManagementData AnalysisOpen Source SoftwareSaaS
Reposted 8 Days AgoSaved
Remote or Hybrid
Tampa Bay, FL
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Software
Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.
Top Skills: Crm PlatformsCustomer Success SoftwareGainsightHubspot
Reposted 8 Days AgoSaved
Remote
Tampa Bay, FL
65K-75K
Mid level
65K-75K
Mid level
Computer Vision • Machine Learning • Software
The Customer Success Manager will lead key account relationships, manage a team, drive business outcomes, and enhance client satisfaction focusing on retention and expansion.
Top Skills: Bi ToolsCrm PlatformsCustomer Success Software
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Reposted 8 Days AgoSaved
In-Office or Remote
Tampa Bay, FL
185K-225K Annually
Senior level
185K-225K Annually
Senior level
Fintech • Financial Services
As Senior Product Manager for Customer Success, you'll develop product vision, lead cross-functional teams, and enhance internal tools for operational efficiency.
Top Skills: AICode Gen Tools
Reposted 8 Days AgoSaved
Remote
Tampa Bay, FL
110K-130K
Senior level
110K-130K
Senior level
Software
Principal Customer Success Manager overseeing enterprise-level accounts, ensuring value from products, driving retention and growth, and collaborating with cross-functional teams.
Top Skills: Ai ToolsSaas Platforms
Reposted 8 Days AgoSaved
Remote
Tampa Bay, FL
75K-82K
Junior
75K-82K
Junior
Healthtech • Software
Manage a portfolio of accounts focusing on customer retention, engagement, and product adoption of a SaaS healthcare compliance platform, collaborating with various teams to drive customer satisfaction.
Top Skills: SaaS
Reposted 8 Days AgoSaved
Remote
Tampa Bay, FL
137K-161K
Senior level
137K-161K
Senior level
Cloud • Enterprise Web • Software
The Customer Success Architect will guide customers through technical challenges, driving platform adoption and ensuring maximum value while building relationships across customer organizations.
Top Skills: KubernetesOpentelemetryPrometheus
9 Days AgoSaved
Remote
Tampa Bay, FL
Junior
Junior
Software
The Customer Success Specialist optimizes customer experiences, ensures satisfaction, drives growth through proactive engagement, and advocates for customer needs within the organization.
Top Skills: Business Intelligence Reporting ToolsCrm ApplicationsSalesforce
9 Days AgoSaved
Remote
Tampa Bay, FL
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Artificial Intelligence • Cloud • Mobile • Security • Software
The Senior Customer Success Manager manages client relationships, drives product adoption, and ensures high customer satisfaction while collaborating on account strategies and product enhancements.
Top Skills: GainsightGmailGoogleMac O/SMS OfficeSalesforce
9 Days AgoSaved
Remote
Tampa Bay, FL
45K-110K Annually
Senior level
45K-110K Annually
Senior level
Information Technology • Internet of Things
Oversee ~30 large law firm accounts as Customer Success Manager, focusing on partnerships, retention, growth, and operational excellence through collaboration and strategic account management.
Top Skills: CRMCsp
9 Days AgoSaved
Remote
Tampa Bay, FL
Mid level
Mid level
Productivity • Software • Analytics
The Customer Success Manager will lead customer onboarding, foster strong client relationships, drive engagement, and ensure successful implementation of the Monograph platform.
Top Skills: ChurnzeroGoogle SuiteIntercomSalesforceSlackZoom
9 Days AgoSaved
Remote
Tampa Bay, FL
92K-125K
Mid level
92K-125K
Mid level
Healthtech • Software • Biotech
As a Customer Success Manager, you will guide clients through onboarding and engagement with Color's cancer program, ensuring satisfaction and retention. You will build relationships, monitor performance metrics, and collaborate with internal teams to optimize client experiences and outcomes.
9 Days AgoSaved
Remote
Tampa Bay, FL
Junior
Junior
Artificial Intelligence • Information Technology • Machine Learning • Marketing Tech • Sales • Software • Database
The Customer Success Manager will drive customer retention, growth, and satisfaction in mid-market accounts, managing renewals and strategies for account growth.
Top Skills: GainsightOutreachSalesforce
Reposted 9 Days AgoSaved
Remote
Tampa Bay, FL
111K-143K Annually
Mid level
111K-143K Annually
Mid level
Natural Language Processing • Software
The Customer Success Engineer serves as a technical advisor to clients, providing tailored service delivery, workshops, and resolving complex issues to enhance product adoption and customer satisfaction.
Top Skills: C#Database ManagementJavaJavaScriptMagentoObjective-CPHPPythonRest ApiRubySalesforceShopifySwiftWeb Development
9 Days AgoSaved
In-Office or Remote
Tampa Bay, FL
170K-200K Annually
Mid level
170K-200K Annually
Mid level
Cloud
As Sr. Manager of Customer Success, you will lead a team, implement strategies for customer satisfaction and retention, and analyze feedback to enhance customer success.
Top Skills: CatalystCrm SystemsGainsight
9 Days AgoSaved
Remote
Tampa Bay, FL
80K-85K Annually
Junior
80K-85K Annually
Junior
Information Technology • Internet of Things
The Customer Success Manager will manage a portfolio of 200 SMB law firm accounts, ensuring customer satisfaction and driving measurable success through strategic engagement and advocacy.
Top Skills: Crm SystemsSaaS
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