Top Customer Success Jobs in Tampa Bay, FL
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 major accounts, driving usage and growth through effective onboarding, customer engagement, and identification of expansion opportunities. Responsibilities include meeting quarterly objectives, accelerating customer engagement, and collaborating with internal teams to deliver exceptional support and solutions for multilingual content creation.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
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The Software Customer Service Manager leads the management of customer service contracts related to CommandCenter Software and Mobile Video at Motorola Solutions. This role focuses on ensuring contract fulfillment, providing expertise on software solutions, managing customer relationships, coordinating technical changes, and driving operational satisfaction among customers.
The Chat Support Associate will engage with veterinary professionals to assist them in purchasing decisions using the Vetcove platform. Responsibilities include responding to inquiries via chat, email, and phone, troubleshooting issues, managing accounts, and collaborating with cross-functional teams to enhance platform features.
As a Real-Time Bidder Specialist, you will support the Data Science team by analyzing and enhancing online real-time bidder models. You will deploy and maintain machine learning models that drive user retention and monetization, working closely with multiple teams to generate actionable insights.
Provide user support to improve customer experience, respond to inquiries, collaborate with team members, provide solutions, offer excellent customer service, and communicate effectively.
The Sr. Compliance Specialist will manage and facilitate regulatory inspections and internal audits, ensuring compliance with quality standards and regulatory requirements. Responsibilities include oversight of audit responses, training, and collaboration with site experts to maintain adherence to Good Manufacturing Practices and related regulations.
The QA/RA Compliance Specialist ensures compliance with pharmaceutical regulations by managing change controls, preparing regulatory filings, and collaborating with various departments. Responsibilities include assisting in SOP development, supporting audits, and liaising with customers.
The Enterprise Solutions Specialist III at Jabil develops, supports, and maintains business applications, including writing specifications, configuring systems, and identifying process improvements. The role entails providing functional advice, engaging in continuous improvement, and ensuring best practices across the organization, with a strong focus on customer service and confidentiality.
The Software Support Specialist II will assist ConnectWise partners in resolving product issues, provide high-quality support, troubleshoot and document findings, and communicate effectively with partners. This role includes managing support cases, guiding junior team members, and contributing to the knowledge base.
Top Companies in Tampa Bay, FL Hiring Customer Success Roles
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