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Top Customer Success Jobs in Tampa Bay, FL

4 Days Ago
Remote
Tampa Bay, FL
164K-265K Annually
Senior level
164K-265K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Senior Director of Enterprise Customer Success manages strategies to enhance customer satisfaction and growth during rapid scaling. They lead a Customer Success team, develop annual plans in alignment with company goals, and foster relationships with senior management and stakeholders. Responsibilities also include overseeing operations and mentoring employees within a metric-driven environment.
Top Skills: AnalyticsCross-SellCustomer RetentionCustomer SuccessEmployee EngagementExecutive CommunicationPortfolio ManagementPresentation SkillsSaaSStrategic PlanningTeam ManagementUpsell
11 Days Ago
Easy Apply
Remote
Hybrid
Tampa Bay, FL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Manager, Digital Customer Success will lead the digital engagement strategy to enhance customer adoption and retention for Grammarly. Responsibilities include executing engagement strategies, driving customer renewal, collaborating across departments, and leveraging technology to improve customer interaction and success in a growing SaaS environment.
Top Skills: AICustomer SuccessSaaS
8 Days Ago
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
162K-225K Annually
Senior level
162K-225K Annually
Senior level
Artificial Intelligence • Fintech • Machine Learning • Social Impact • Software
As a Senior Product Manager for Auto Retail, you will define and execute the product vision and roadmap, collaborating with internal teams and external partners to enhance the digital retailing platform. Your role includes launching new features, improving core integrations, and leveraging machine learning for product differentiation in the automotive retail industry.
Top Skills: ComplianceCustomer SuccessData AnalysisIntegration ManagementMachine LearningMarketingProduct ManagementSalesSoftware Products
Reposted 2 Days Ago
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will manage customer relationships, drive product adoption, oversee account health, and collaborate to prevent churn while developing and implementing customer growth strategies.
Top Skills: CRMGoogle SuiteHubspot
Yesterday
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
Senior level
Senior level
Healthtech • Software
The Customer Success Leader will manage a team of CSMs targeted towards Strategic Segment accounts, focusing on retention, expansion, and customer satisfaction through direct engagement and best practices.
Top Skills: CRMHubspot
4 Days Ago
Remote
Tampa Bay, FL
132K-175K Annually
Senior level
132K-175K Annually
Senior level
Automotive • Big Data • Insurance • Software • Transportation
The Principal, Client Success is accountable for driving client success by ensuring the adoption and utilization of company solutions post-sales. The role involves engaging with clients, developing enablement strategies, collaborating with internal teams, and monitoring key performance metrics to support revenue growth and enhance client satisfaction.
4 Days Ago
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
Senior level
Senior level
Healthtech • Software
The Senior Manager of Client Success will advance Cohere's value-based care solutions by building strong client relationships, ensuring tailored implementations, and collaborating internally for operational success. They will advocate for clients and provide expert advice on market trends and best practices, while also leading cross-functional teams to meet client needs.
6 Days Ago
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
Entry level
Entry level
Sales • Software • Automation
As a Customer Success Specialist, you will connect with customers through various channels, understand their needs, and provide tailored solutions. Your role focuses on enhancing customer loyalty and satisfaction by being a trusted advisor and meeting weekly performance metrics.
Top Skills: SaaS

Featured Jobs

4 Days Ago
Remote
Hybrid
Tampa Bay, FL
173K-193K Annually
Senior level
173K-193K Annually
Senior level
Cloud • Edtech • Information Technology • Software
As the Director of Customer Success, you will lead customer success strategies and oversee a team of Customer Success Managers. Your responsibilities include driving adoption, retention, and renewals across a large customer base while collaborating with sales and guiding your teams to meet strategic goals. Additionally, you'll support operational tasks, monitor customer health, and build relationships to foster upsell opportunities.
Yesterday
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
Senior level
Senior level
Big Data • Fintech • Mobile • Payments • Financial Services
Manage key B2B accounts for Affirm, driving retention and growth through strategic initiatives and cross-functional collaboration, while analyzing performance and improving relationships.
Top Skills: Google Workspace
Reposted 23 Days Ago
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
Senior level
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager at Vivian Health will develop strategic relationships with staffing agencies, drive revenue growth through upsell opportunities, ensure client success, advocate for client needs, and foster innovation in customer engagement.
Top Skills: Account ManagementCrm ToolsCustomer SuccessHealthcare StaffingHubspotSalesSalesforce
3 Days Ago
Remote
Hybrid
Tampa Bay, FL
Mid level
Mid level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
As a Customer Success Manager, you'll establish partnerships with clients, oversee onboarding, train users, manage customer success strategies, and collaborate with teams to identify upsell opportunities and evaluate customer satisfaction.
Top Skills: CybersecuritySaaS
4 Days Ago
Easy Apply
Remote
Hybrid
Tampa Bay, FL
Easy Apply
Senior level
Senior level
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
Lead and develop a Customer Success team to enhance customer relationships, drive business objectives, and ensure measurable growth and satisfaction metrics are achieved.
Top Skills: Customer Relationship ManagementData AnalysisMachine LearningSaaS
5 Days Ago
Easy Apply
Remote
Hybrid
Tampa Bay, FL
Easy Apply
Senior level
Senior level
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Senior Customer Success Manager builds and maintains client relationships, oversees onboarding, drives product adoption, and manages escalations, ensuring customer satisfaction and success.
Top Skills: Saas Applications
5 Days Ago
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager, you will build relationships with key client stakeholders, drive user adoption and ensure account retention and renewal. Responsibilities include onboarding and training users, conducting executive business reviews, and collaborating with other teams to create growth strategies.
Top Skills: SQL
Reposted 23 Days Ago
Easy Apply
Remote
Hybrid
Tampa Bay, FL
Easy Apply
244K-305K Annually
Senior level
244K-305K Annually
Senior level
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Federal Government Enterprise Account Executive will identify and close new business opportunities, focusing on enterprise clients. Responsibilities include building relationships with decision-makers, executing sales plans, leading negotiations, and collaborating with various teams to ensure customer satisfaction and retention.
Top Skills: B2B SalesCustomer SuccessFederal Government SalesSaaSSolutions Engineering
Yesterday
Remote
Hybrid
Tampa Bay, FL
144K-160K Annually
Senior level
144K-160K Annually
Senior level
Cloud • Edtech • Information Technology • Software
The Senior Customer Success Manager engages and retains customers, driving renewals and expansion, while ensuring maximum value from the platform and establishing trusted relationships.
Top Skills: GainsightSalesforce
4 Days Ago
Remote
Hybrid
Tampa Bay, FL
128K-200K Annually
Senior level
128K-200K Annually
Senior level
Cloud • Enterprise Web • Healthtech • Mobile • Software
As a Senior Customer Success Manager at TigerConnect, you will manage strategic client relationships focusing on retention and growth for large enterprise clients in the healthcare sector. Responsibilities include developing success plans, driving product adoption, addressing customer challenges, and facilitating onboarding and training.
Top Skills: Data AnalyticsEhrsGainsightSaas PlatformsSalesforce
4 Days Ago
Remote
Tampa Bay, FL
Senior level
Senior level
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
The Federal Customer Success Manager will manage a portfolio of Federal customers, ensuring customer retention and satisfaction. Responsibilities include advising on Skillsoft's solutions, establishing strategic partnerships, guiding customers in talent development, monitoring account health, and collaborating with internal teams to drive customer success and identify growth opportunities.
Top Skills: Churn ZeroExcelOutlookPowerPointSalesforce CRMWord
Reposted 3 Days Ago
Remote
Tampa Bay, FL
Senior level
Senior level
Artificial Intelligence • Enterprise Web • Machine Learning • Natural Language Processing • Software • Conversational AI • Automation
Manage customer relationships post-sale, focus on product adoption, influence platform development, advocate for customers, and collaborate with technical teams.
Top Skills: AnalyticsAPIsCRMCx/Support SoftwareHTMLSaaSSQL
2 Days Ago
Easy Apply
Remote
Hybrid
Tampa Bay, FL
Easy Apply
83K-112K Annually
Mid level
83K-112K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage and execute strategic projects within the Customer Success organization. Collaborate with cross-functional teams to enhance customer and employee experiences, ensuring operational efficiency and change management.
Top Skills: B2B HardwareProject Management SoftwareSaaS
2 Days Ago
Remote
Hybrid
Tampa Bay, FL
100K-170K Annually
Mid level
100K-170K Annually
Mid level
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
The Senior Customer Success Manager will enhance customer value from LogScale/Next-Gen SIEM products, focusing on retention and project success through relationship building and proactive support.
Top Skills: CloudDevOpsIt OperationsSIEMSoar
3 Days Ago
Remote
Tampa Bay, FL
Senior level
Senior level
Information Technology • Security • Software • Cybersecurity
The Client Success Sr. Onboarding Program Manager leads the client onboarding process, manages a team, and ensures a seamless client transition and experience.
Top Skills: AndroidiOSmacOSWindows
4 Days Ago
Remote
Tampa Bay, FL
Mid level
Mid level
Information Technology • Sales • Security • Cybersecurity • Automation
The Strategic Customer Success Manager will develop customer relationships, manage large accounts, collaborate with teams to resolve issues, and ensure successful deployment while achieving customer satisfaction and adoption goals.
Top Skills: Cloud TechnologiesInformation SecurityLinuxNetworkingWindows
4 Days Ago
Easy Apply
Remote
Hybrid
Tampa Bay, FL
Easy Apply
Mid level
Mid level
Enterprise Web • Hardware • Internet of Things • Software
As a Customer Success Manager at Tulip, you will manage customer accounts, guide them in using Tulip's platform for operational improvements, and coordinate with internal teams for contract renewals and commercial expansion. You will leverage your experience in the Life Sciences industry to deliver measurable impact and ensure customer satisfaction.
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