Top Customer Success Jobs in Salt Lake City, UT
As an Integrations Specialist, you'll lead ERP integrations and provide technical support to customers, ensuring smooth onboarding experiences. You'll manage documentation, oversee a support team, and continuously improve integration processes while collaborating with Product and Engineering teams.
The Supervisor of Client Engagement oversees and manages a team of Client Engagement Specialists, provides training and performance evaluations, resolves complex client issues, analyzes workflows for improvements, and prepares reports for senior management.
As a Senior Customer Success Manager at Muck Rack, you'll drive growth and ensure renewals with enterprise customers. Responsibilities include engaging with C-level stakeholders, managing customer feedback, leading negotiations, and overseeing the customer lifecycle to maximize value and meet revenue targets.
The ERP Specialist at BETA Technologies will develop and implement finance processes for ERP systems, support module rollouts, and provide user training. Responsibilities include documenting finance functions, optimizing workflows, and collaborating with subject matter experts to enhance efficiency in financial operations.
The Client Partner, Life Sciences at Datavant is responsible for managing account relationships to drive growth and satisfaction. This role involves collaborating with various stakeholders, handling complex sales processes, and leveraging knowledge of client organizations to discover new opportunities.
The Customer Success Manager will guide clients through the onboarding process, provide training, create documentation, and manage customer inquiries and support to maximize product value. The role emphasizes building long-lasting client relationships and collaborating across departments to advocate for client needs.
The Foreclosure Senior Milestone Specialist ensures compliance within the foreclosure process by liaising with external counsel, managing foreclosure cases, and preparing complex reports. Responsibilities include monitoring timelines, executing financial documents, and coordinating with property preservation, while providing support to internal teams and mentoring new hires.
The Insurance Specialist serves as a liaison between insurance companies, patients, and the clinical team at Equip, managing insurance verification, pre-authorizations, and maintaining the revenue cycle management database. Responsibilities include developing relationships with payors, updating patient information, and responding to inquiries, all while ensuring confidentiality and compliance with HIPAA regulations.
As a Tier 1 Customer Support Representative, the primary responsibility is to provide excellent technical support to customers via voice and email, while managing ticket queues and meeting established performance metrics. Escalate more complex issues as necessary and maintain attention to customer pain points and experiences.
The Procurement Specialist at LifeMD will oversee the procurement process, ensuring timely delivery and quality of products. Key responsibilities include collaborating with brand managers, managing vendor relationships, maintaining stock levels, providing cost analysis, and improving ordering processes, as well as inventory management with periodic travel to pharmacy partners.
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