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Top Operations Manager Jobs in Salt Lake City, UT
The Digital Contact & Services Director will lead efforts in Data and Analytics, particularly in Contact Center AI and technology solutions. Responsibilities include managing a global data team, directing the design and development of AI-driven customer engagement solutions, improving operational efficiency and driving business growth through strategic AI implementations.
The Digital Contact & Services Director at PwC will lead a team focused on data analytics and customer engagement solutions. Responsibilities include driving the design of AI solutions for Contact Centers, optimizing operational efficiency, and collaborating with stakeholders. The role emphasizes leadership in technology adoption and the development of strategies for business growth through innovative approaches.
The Digital Contact & Services Manager will analyze data to provide insights for clients, lead AI development and contact center transformations, manage teams, and drive strategic outcomes using innovative data analytics solutions and emerging technologies.
The role involves managing client portfolios to enhance retention, growth, and risk management. Responsibilities include analyzing client spending, building lasting relationships, resolving issues, and collaborating with internal teams to optimize product offerings for small businesses and commercial entities.
The Head of Special Operations will lead and scale the Customer Success organization at Cash App, focusing on customer satisfaction and operational efficiency. The role involves coaching team members, managing internal and partner performance, driving cross-functional initiatives, and measuring growth and performance through KPIs.
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As the Manager of Disputes Investigation, you'll lead a team in handling escalations, complaints, and disputes in the banking sector. Responsibilities include training staff, improving processes, ensuring compliance with regulations, and maintaining quality relationships with internal and external partners.
The CI Production Manager will analyze and optimize workforce utilization and workflows to enhance productivity and operational efficiency. Responsibilities include overseeing daily production activities, ensuring compliance with SOPs, conducting workforce assessments, and driving continuous improvement initiatives such as Lean methodologies.
As a Senior Referral Affiliate Manager, you will manage and grow our affiliate profile, develop affiliate relationships, strategize growth opportunities, conduct competitive analysis, and negotiate deals. You will work closely with the marketing team and deliver regular reports to stakeholders while ensuring compliance with industry trends.
The Patient Access Coordinator (PAC) role involves supporting patient access to prescribed medications, educating patients and caregivers on reimbursement and coverage, and serving as a primary contact for reimbursement requests. The PAC collaborates cross-functionally and maintains confidentiality while navigating the healthcare reimbursement landscape.
The Head of Special Operations at Cash App will lead and scale the multi-channel Customer Success organization, influencing teams to optimize customer interaction across various financial products. The role includes cross-functional collaboration, coaching for team success, managing operational KPIs, and advocating for frontline team members to enhance customer satisfaction and drive strategic priorities.
The Aerospace Rising Star Programs offer undergraduate and graduate students the chance to work in diverse, full-time paid positions focusing on research and engineering tasks while collaborating with interdisciplinary teams. Participants will receive training and mentorship in a supportive, innovative work environment.
Lead the Leadership Development practice at Affirm, designing programs to elevate leadership capabilities for managers and leaders in a remote-first environment. Collaborate across teams to craft and facilitate learning experiences, analyze current programs, and measure success metrics for leadership development. Advocate for continuous improvement and drive impactful learning strategies.
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