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Top Customer Success Jobs in Salt Lake City, UT

979+ Job Results
3 Days Ago
Salt Lake City, UT
Hybrid
4,500 Employees
1-3 Years of Experience
4,500 Employees
1-3 Years of Experience
Fintech • Mobile • Software • Financial Services
As a SoFi Member Service Representative, you will be responsible for providing best-in-class service for SoFi's financial service products, including bank and investment accounts. You will support SoFi's fast-paced and high-growth environment by responding to inbound inquiries from SoFi Members across multiple communication channels, primarily phone and chat. You will play an integral role in providing strong customer service to SoFi Members by taking ownership of Member's concerns and seeing them through to resolution.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+45 More
8 Days Ago
Salt Lake City, UT
Remote
1,459 Employees
1-3 Years of Experience
1,459 Employees
1-3 Years of Experience
Fintech • Information Technology • Machine Learning • Software • Analytics • Financial Services
As a CashNetUSA Application Support Representative, you will handle inbound calls to assist customers with loan application processes, promote Enova's products and services, and ensure customer satisfaction through exceptional service. This role requires familiarity with CRM systems and effective communication skills.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+52 More
9 Days Ago
Salt Lake City, UT
Remote
21,000 Employees
1-3 Years of Experience
21,000 Employees
1-3 Years of Experience
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Customer Support Technician responsible for providing remote technical support to customers, ensuring customer satisfaction, and collaborating with internal teams to troubleshoot and resolve issues. Requires 2+ years of customer service/support experience and 1+ years of coding/computer programming experience.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+43 More

Featured Jobs

6 Hours Ago
Salt Lake City, UT
Remote
900 Employees
75K-85K Annually
3-5 Years of Experience
900 Employees
75K-85K Annually
3-5 Years of Experience
Computer Vision • Healthtech • Information Technology • Logistics • Machine Learning • Software • Manufacturing
Hiring a Customer Experience Capacity Facilitator to facilitate, schedule, and plan operations for Customer Experience teams, with a focus on workflow optimization and capacity management. Requires 3+ years of experience in capacity management within a customer support function.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+48 More
7 Hours Ago
Salt Lake City, UT
Remote
400 Employees
1-3 Years of Experience
400 Employees
1-3 Years of Experience
Fintech • Insurance • Payments • Social Impact • Financial Services
The Experience Banker is responsible for providing phone and online chat support to internal and external customers for various products and services offered by the bank. This is a fully remote role with set working hours and requires excellent communication and organizational skills.
Top Benefits:
401-K
401-K Matching
Company Outings
+36 More
9 Hours Ago
Salt Lake City, UT
Remote
715 Employees
1-3 Years of Experience
715 Employees
1-3 Years of Experience
AdTech • Big Data • HR Tech • Machine Learning • Marketing Tech • Mobile • Software
Liftoff is seeking a Billing Specialist to ensure timely and accurate billing of customers, collections, and reconciliations. Responsibilities include coordinating billing operations, creating and reviewing invoices, onboarding new customers, resolving billing disputes, and implementing process improvements.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+60 More
11 Hours Ago
Salt Lake City, UT
Remote
715 Employees
153K-217K Annually
7+ Years of Experience
715 Employees
153K-217K Annually
7+ Years of Experience
Healthtech • Information Technology • Software • Telehealth
As the Senior Director of Customer Experience at Zocdoc, you will shape and enhance the customer journey, drive a customer-centric approach, and lead a multi-channel service organization. Your impact will be crucial in providing exceptional care and fostering team engagement.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+50 More
18 Hours Ago
Salt Lake City, UT
Remote
3,500 Employees
7+ Years of Experience
3,500 Employees
7+ Years of Experience
Automotive • Big Data • Insurance • Software • Transportation
The Senior Client Success Manager at Agero is responsible for leading client-facing activities, managing partnerships, and ensuring client satisfaction. They work closely with internal stakeholders to drive growth, financial goals, and service excellence. This role involves building and maintaining client relationships, conducting performance reviews, and guiding clients towards best practices for utilizing services. The Senior CSM plays a key role in developing and executing strategies for client success and revenue growth.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+51 More
20 Hours Ago
Salt Lake City, UT
Remote
299 Employees
5-7 Years of Experience
299 Employees
5-7 Years of Experience
Cloud • Enterprise Web • Software
As a Customer Support Engineer at Chronosphere, you will be responsible for addressing technical issues encountered by customers, collaborating with internal teams, and providing creative solutions. You must have 5+ years of experience in an engineering or support role, strong communication skills, and technical expertise in Kubernetes, Terraform, Prometheus, and other related technologies.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+43 More
20 Hours Ago
Salt Lake City, UT
Remote
900 Employees
70K-104K Annually
3-5 Years of Experience
900 Employees
70K-104K Annually
3-5 Years of Experience
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Client Success Manager is responsible for client account management, driving adoption, identifying upsell opportunities, and ensuring client satisfaction. They collaborate with internal teams, track key metrics, and communicate progress to stakeholders. The role requires strong communication skills, experience with account management systems, and the ability to work with C-Level stakeholders.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+57 More
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