Top Customer Success Jobs in Salt Lake City, UT
As a SoFi Member Service Representative, you will be responsible for providing best-in-class service for SoFi's financial service products, including bank and investment accounts. You will support SoFi's fast-paced and high-growth environment by responding to inbound inquiries from SoFi Members across multiple communication channels, primarily phone and chat. You will play an integral role in providing strong customer service to SoFi Members by taking ownership of Member's concerns and seeing them through to resolution.
As a CashNetUSA Application Support Representative, you will handle inbound calls to assist customers with loan application processes, promote Enova's products and services, and ensure customer satisfaction through exceptional service. This role requires familiarity with CRM systems and effective communication skills.
Customer Support Technician responsible for providing remote technical support to customers, ensuring customer satisfaction, and collaborating with internal teams to troubleshoot and resolve issues. Requires 2+ years of customer service/support experience and 1+ years of coding/computer programming experience.
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Hiring a Customer Experience Capacity Facilitator to facilitate, schedule, and plan operations for Customer Experience teams, with a focus on workflow optimization and capacity management. Requires 3+ years of experience in capacity management within a customer support function.
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The Experience Banker is responsible for providing phone and online chat support to internal and external customers for various products and services offered by the bank. This is a fully remote role with set working hours and requires excellent communication and organizational skills.
Liftoff is seeking a Billing Specialist to ensure timely and accurate billing of customers, collections, and reconciliations. Responsibilities include coordinating billing operations, creating and reviewing invoices, onboarding new customers, resolving billing disputes, and implementing process improvements.
As the Senior Director of Customer Experience at Zocdoc, you will shape and enhance the customer journey, drive a customer-centric approach, and lead a multi-channel service organization. Your impact will be crucial in providing exceptional care and fostering team engagement.
The Senior Client Success Manager at Agero is responsible for leading client-facing activities, managing partnerships, and ensuring client satisfaction. They work closely with internal stakeholders to drive growth, financial goals, and service excellence. This role involves building and maintaining client relationships, conducting performance reviews, and guiding clients towards best practices for utilizing services. The Senior CSM plays a key role in developing and executing strategies for client success and revenue growth.
As a Customer Support Engineer at Chronosphere, you will be responsible for addressing technical issues encountered by customers, collaborating with internal teams, and providing creative solutions. You must have 5+ years of experience in an engineering or support role, strong communication skills, and technical expertise in Kubernetes, Terraform, Prometheus, and other related technologies.
The Client Success Manager is responsible for client account management, driving adoption, identifying upsell opportunities, and ensuring client satisfaction. They collaborate with internal teams, track key metrics, and communicate progress to stakeholders. The role requires strong communication skills, experience with account management systems, and the ability to work with C-Level stakeholders.
Top Companies in Salt Lake City, UT Hiring Customer Success Roles
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