Top Customer Success Jobs in Salt Lake City, UT
The Configuration Specialist will implement products and analyze customer data to provide insights, configure and QA products, and support user acceptance testing and value realization analyses for the Customer Success team.
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.
The Client Success Leader manages client relationships, ensuring satisfaction and value delivery. This role focuses on optimizing client experiences, collaborating with internal teams, and driving growth through strategic planning and operational improvements. Responsibilities include managing contracts, presenting client reviews, and monitoring solution performance.
The Customer Success Engineer at Halcyon will drive customer adoption of the adaptive security platform, coordinating onboarding, support, and retention efforts. Responsibilities include developing customer success plans, monitoring customer health, resolving technical issues, and maintaining communication to enhance client engagement and discover upsell opportunities.
The Email Specialist at BAD Marketing is responsible for executing and optimizing email marketing strategies by collaborating with the team, analyzing performance metrics, conducting A/B testing, and enhancing client automation workflows to drive customer engagement and conversions.
As a Payment Support Specialist, you will ensure exceptional client experiences by resolving inquiries related to our Practice Management software, collaborating across teams to solve issues, and documenting problems for escalation. Your role will involve troubleshooting payment processing, particularly with Merchant CC processing and Verifone terminals.
The Total Rewards - Senior Client Manager will assist Mid-Market and Large Group clients by providing optimal employee benefit programs and service administration. The role requires strong communication and project management skills to build relationships and manage client accounts effectively in a fast-paced, tech-driven environment.
As a Product Support Specialist at Blend, you will assist customers by resolving Tier 1 and Tier 2 issues via various communication channels, translating technical support into layman’s terms, and proactively managing expectations. You will develop expertise in relevant product areas and assist in advocating for product improvements based on customer feedback. Additionally, you will act as an escalation point and contribute to building knowledge base articles.
The Lead Accessibility Training Specialist will deliver accessibility training on Section 508 compliance, develop training materials, facilitate virtual workshops, and contribute to accessibility testing of ICT products. They will analyze training effectiveness and collaborate with various teams to enhance training content.
The Technical Integration Specialist will manage client integrations of a SaaS product, focusing on user provisioning, automation, and troubleshooting. Key responsibilities include leading technical discussions, optimizing integration processes, and maintaining documentation to ensure compliance and security.
Top Companies in Salt Lake City, UT Hiring Customer Success Roles
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