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Top Customer Success Jobs in Salt Lake City, UT
Edtech • Software
The Enterprise Customer Success Manager will manage a portfolio of strategic accounts, driving customer satisfaction, product adoption, renewals, and revenue retention while collaborating with cross-functional teams.
Top Skills:
Salesforce
Payments • Software
The Customer Success Associate will manage mid-market clients to drive retention, growth, and satisfaction while promoting InvoiceCloud's services through effective relationship management.
Top Skills:
MS OfficeSalesforce
Reposted 21 Days AgoSaved
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Blockchain • Fintech • Software • Cryptocurrency
The Customer Success Manager will drive strong customer relationships, provide technical accounting expertise, support product development, and ensure customer satisfaction with Taxbit's Accounting products.
Top Skills:
Erp SolutionsExcelSub-Ledger Technology
Information Technology • Security • Cybersecurity
The Director of Customer Success will lead a team, drive customer advocacy, retention, and growth, analyze metrics, and enhance customer engagement strategies.
Top Skills:
GainsightSalesforceTotango
Software
Manage mid-market customer portfolios, ensuring onboarding, monitoring engagement, conducting training, and driving renewals while advocating for customer needs.
Top Skills:
Crm ToolsHubspotSalesforce
Retail • Sales • Energy
As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.
Top Skills:
Zendesk
Software
Manage onboarding processes for SMB clients, delivering tailored training, driving adoption of the product, and optimizing client engagement to ensure success and satisfaction.
Top Skills:
SaaS
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.
Top Skills:
BigQueryDbtETLGoogle SheetsGoogle SlidesReverse EtlSnowflakeSQLTableau
Reposted 12 Days AgoSaved
Fintech • Software • Financial Services
The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.
Top Skills:
MartechSaaS
Software
As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.
Top Skills:
SaaS
Big Data • eCommerce
Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.
Digital Media
The Team Lead, Customer Success will manage a small team of CSMs, handle a book of at-risk accounts, and improve retention through coaching. They will collaborate cross-functionally to ensure customer success and track key performance metrics.
Top Skills:
ClayEverafterGoogle SuiteGongHubspotIntercomLookerMetabaseSalesforceStatisfyVidyardZendesk
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Cloud • Social Impact • Software
The Principal Customer Success Manager drives engagement and retention for clients, developing success plans, fostering relationships, and collaborating across departments to enhance client experiences with Blackbaud's products.
Top Skills:
Blackbaud LuminateBlackbaud Raiser'S Edge NxtGainsightSalesforce
Edtech • Machine Learning • Natural Language Processing • Software
As Customer Success Manager, you will manage customer relationships, ensure they achieve their goals with ReflexAI, and collaborate with cross-functional teams.
Top Skills:
Machine LearningNatural Language Processing
Artificial Intelligence • Software • Generative AI
As a Strategic Customer Success Manager, you'll enhance the success of Fortune 50-100 customers by managing relationships, driving adoption, and ensuring renewals while achieving high retention rates.
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensuring seamless experiences from onboarding to delivery, while collaborating with internal teams to optimize program success.
Top Skills:
ExcelGoogle SheetsSalesforce
Edtech
Manage a portfolio of ~100 accounts, driving customer success through strategic partnerships and data-driven insights. Identify risks and opportunities, implement automation, track KPIs, and develop consultative relationships to drive growth and renewals.
Reposted 12 Days AgoSaved
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Fintech • Software • Financial Services
The Quality Assurance Manager will monitor, evaluate, and enhance client communication quality, analyze customer complaints, conduct mystery shopper checks, and provide feedback to improve team performance.
Top Skills:
AnalyticsQuality Control
Edtech
The Customer Success Director leads customer engagement, drives strategy for performance and ROI, and ensures achievement of renewal targets while managing complex enterprise accounts.
Top Skills:
JIRASalesforceTableauWorkfront
Edtech • HR Tech
Lead and manage a Customer Success team, coach CSMs, oversee renewals and expansions, manage escalations, and ensure process adoption.
Top Skills:
Hubspot
Edtech • HR Tech
The Customer Success Manager will oversee customer onboarding, engagement, and retention for EasyLlama's Mid Market clients, leveraging data insights and collaboration with cross-functional teams to enhance customer satisfaction.
Information Technology • Internet of Things • Security • Software • Cybersecurity
As a Customer Success Engineer, you'll provide expert support to customers, assist with product implementation, and optimize customer experience.
Top Skills:
Cloud ConnectorsJIRAPythonRest ApisService NowSplunk
Software
The Customer Success Director manages customer relationships, drives adoption of Fairmarkit solutions, and achieves renewal and growth targets for their accounts, requiring strong customer management and business skills.
Top Skills:
AribaCoupaOracleSAP
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Senior Customer Success Manager leads post-sales customer experience, focusing on adoption, strategic planning, and delivering exceptional value to Adobe's top customers through innovative digital experiences.
Top Skills:
Content ManagementData PlatformsDigital MarketingDigital MediaSaaS
Healthtech • Software • Biotech
Lead and grow the Customer Success team for mid-market clients, ensuring outstanding experiences and outcomes. Develop strategies, manage relationships, and oversee operations to support client engagement and retention.
Top Skills:
AirtableMetabaseSalesforce
Top Companies in Salt Lake City, UT Hiring Customer Success Roles
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