Top Senior Level Jobs in Rochester, NY

The Director of Software Engineering will create a strategy for integration and performance testing, leading teams to ensure performance and data consistency across software products. Responsibilities include defining testing approaches, addressing challenges in delivery quality, and enabling team skill development while driving continuous improvement in testing practices.

The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.

The Senior Analyst, Pricing & Product is responsible for conducting competitive analysis, researching market pricing, establishing metrics for new product lines, and monitoring market competitiveness to ensure profitability. This role involves collaborating with various teams, utilizing data analytics, and supporting ongoing commercial auto product development processes.

As a Sr. Product Manager for Provider Workflows, you will collaborate with clinical teams to enhance clinical workflows, drive cost reduction, and improve care quality. You will lead projects, standardize and automate workflows, and ensure new patient offerings align with internal processes, focusing on data-driven decision-making.

The Implementation Solutions Engineer will act as a technical expert, collaborating across Sales, Customer Experience, and Engineering teams to integrate products into customer environments. This role involves gathering business requirements, facilitating communication between teams, supporting the Engineering team, and ensuring high-quality product delivery through testing and documentation.

As a Strategic Account Manager, you will define the go-to-market strategy for public sector markets, lead cross-functional teams, drive sales processes, and manage complex sales cycles to enhance customer experiences and improve access rates through ID.me’s solutions.

The Staff Backend Engineer will lead technical initiatives, design and optimize server application code, and improve engineering processes. Responsibilities include mentoring other engineers, leading incident responses, and collaborating with business stakeholders on product direction while ensuring secure coding and application performance.