Top Senior Level Jobs in Rochester, NY

The Senior Customer Success Manager will lead customer outcomes for key accounts, build consultative relationships, optimize product adoption, uncover upsell opportunities, and facilitate sales and renewal processes. This role involves leveraging industry knowledge to drive customer retention and participating in team mentorship and thought leadership.

The Senior Analyst, Pricing & Product is responsible for conducting competitive analysis, researching market pricing, establishing metrics for new product lines, and monitoring market competitiveness to ensure profitability. This role involves collaborating with various teams, utilizing data analytics, and supporting ongoing commercial auto product development processes.

The Implementation Solutions Engineer will act as a technical expert, collaborating across Sales, Customer Experience, and Engineering teams to integrate products into customer environments. This role involves gathering business requirements, facilitating communication between teams, supporting the Engineering team, and ensuring high-quality product delivery through testing and documentation.