Top Operations Jobs in Rochester, NY

The Business Operations Lead will drive cross-functional initiatives, redesign workflows, manage pricing strategy, and establish operational processes to enhance company efficiency and scalability.

Guide back-end operations, support team growth, establish processes, assist in financial management and legal research, and execute branding strategies.

As a Fraud Operations Specialist, you will investigate fraud cases, analyze risk scores, collaborate across departments, and improve fraud detection processes. You will use data analysis to ensure compliance and support the overall efficiency of claims management.

Lead Sales Operations for Expansion product lines, build AI-driven automated workflows and lead-scoring models, design scalable GTM processes, run funnel analytics, manage a small team, and present findings to execs.

Partner with go-to-market teams to build automations, processes, dashboards, and analytics that streamline sales operations, inform experimentation, and drive revenue growth. Serve as a strategic advisor to leadership and cross-functional teams, implement end-to-end solutions, and lead reporting and KPI design.

The Manager, Payment Operations oversees payment processes, ensures compliance, manages vendor relationships, and drives operational efficiency and automation strategies.

Student co-op supporting business operations: gather and document requirements, analyze processes, identify inefficiencies, support automation and AI-assisted solutions, build reports and dashboards, ensure data quality, and collaborate with cross-functional stakeholders to implement operational improvements.

Support and improve company operations by building and running processes, onboarding team members and clients, troubleshooting tools (Slack, Notion, Airtable), assisting with email automation, contracts, and payments, and proactively identifying efficiencies to increase speed and quality.

Lead Buildertrend's end-to-end payments risk and operations: merchant onboarding, underwriting, transaction monitoring, disputes, chargebacks, and portfolio management. Build AI-assisted fraud prevention, scale automation, embed risk controls with Product and Engineering, develop analytics and governance, and grow a high-performing team to balance risk and business growth.

Provide remote operational and administrative support for an executive search firm: manage inbound client communications, schedule meetings, prepare and edit business documents, maintain CRM and spreadsheets, compile reports, and support ad hoc projects while ensuring accurate records and smooth team handoffs.

Manage inbound client communications, schedule and coordinate meetings, prepare and edit business documents, maintain CRM and spreadsheets, compile reports and data summaries, and provide ad-hoc operational support for recruitment engagements in a remote environment.

Lead and optimize creative operations for an agency: manage resourcing, processes, budgets, and onboarding; implement AI and dashboards; shape team culture, career pathways, and participate in strategic planning.

Lead GTM Strategy and Revenue Operations to design quota allocation, compensation, territories, headcount planning, and GTM tooling. Own Salesforce-based revenue data model, drive AI-first automations across the GTM tech stack, govern forecasting and compensation, and deliver actionable territory and pipeline insights to enable seller productivity and revenue growth.

Own and run the Deal Strategy intake: review pricing/discounts, triage legal and treasury exceptions, validate order forms, prioritise high-impact deals, maintain clause and pricing playbooks, run cross-functional taskforces, track deal metrics, and design guardrails and enablement for scalable approvals.

The VP of Operations oversees all operations for Appliance Business Units, ensuring revenue growth, customer satisfaction, and leading multidisciplinary teams. Responsibilities include strategic planning, performance monitoring, process improvement, financial management, and fostering a customer-centric culture.

Lead and scale the end-to-end revenue engine across Sales, Customer Success, Partnerships, and Finance. Own forecasting, territory and quota design, compensation, pipeline governance, GTM systems (Salesforce), reporting, and analytics. Build a high-performing RevOps team, drive process and data-driven improvements, partner with executive leadership, and deliver predictable revenue growth for a high-growth B2B SaaS company.

Partner with leadership and cross-functional teams to drive high-priority initiatives across product, engineering, hiring, operations, and business development. Lead projects end-to-end, build teams and processes, research markets and opportunities, identify operational improvements, and deliver measurable business outcomes in a fast-moving, hands-on environment.

Partner with leadership and cross-functional teams to drive high-priority initiatives, build processes and teams, research markets and opportunities, lead projects from planning to execution, and implement operational improvements to deliver business outcomes.

Lead quota modeling, territory design, commission planning, and forecasting to align sales with growth goals. Maintain Salesforce data integrity, build dashboards, leverage Gong/Clari and AI tools for predictive insights, present executive analyses, and drive process improvements across Sales, Finance, and cross-functional teams.

The Director oversees outsourced business services at 3M, ensuring performance, governance, and alignment with Global Business Services while driving efficiency and continuous improvement in BPO operations.

Lead Underwriting, Processing, and Closing teams to drive origination, quality, velocity, and homeowner experience. Build and coach production leaders, set operational goals, monitor metrics, remove bottlenecks, scale processes, lead change management, own Salesforce reporting and analytics, execute workforce planning, and implement investment risk policy to increase capacity and operational effectiveness.

Lead and localize day-to-day operations for the South Korean market: manage vendors (payment processors, security, marketing), coordinate with product and marketing, set up local office and procurement, optimize operational workflows, and ensure compliance with global standards.

The Director of Operations supports the product team's leadership, improving operational systems and processes, managing projects, and ensuring compliance in product governance and risk management.

The Operations Associate/Coordinator manages maintenance jobs lifecycle, coordinating between clients and vendors, handling documentation, and ensuring compliance and job completion.

Lead the execution of special operations projects at Skylight, focusing on optimizing fulfillment, logistics, and inventory management while collaborating across departments to build scalable tools and strategies.