Operations Assistant (International)

Posted Yesterday
Hiring Remotely in USA
Remote
4-7 Hourly
Entry level
Software
PermitFlow offers permit software for developers, builders, contractors, and more.
The Role
Supports building permit applications and administrative operations by reviewing documents, maintaining accurate records, tracking emails and submissions, researching requirements, following up with stakeholders, identifying errors, escalating issues, and managing deadlines across multiple projects. The role requires strong organization, communication, initiative, accountability, and comfort with repetitive administrative work, government processes, permitting software, AI tools, and spreadsheets.
Summary Generated by Built In

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

As the U.S. enters a new capex supercycle across data centers, factories, housing, and renewables, joining PermitFlow means building the AI infrastructure at the core of every construction project driving the next wave of reindustrialization.

We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

We are looking for a competent, reliable, and detail-oriented Operations Assistant to support our team with building permit applications and related administrative operations.

 

This is not a basic data-entry or “mouse-moving” position. We need someone who can think, follow through, accurate and organized record keeping, communicate professionally, and take ownership of their work.

 
What We’re Looking For
  • Highly organized and detail-oriented

  • Strong work ethic, integrity, and accountability

  • Able to prioritize tasks and manage multiple projects and deadlines

  • Professional and receptive to feedback; does not take corrections personally

  • Able to work independently without constant supervision

  • Strong written and verbal communication skills

  • Keeps a clear and complete paper trail of emails, calls, submissions, responses

  • Knows when to ask questions and when to escalate an issue to the appropriate person or higher-ranking point of contact

  • Good team player who communicates updates and problems promptly

  • Tech-savvy and able to learn and use online permitting portals, software, AI tools, spreadsheets, and other systems

  • Strong research and problem-solving skills

  • Able to review documents carefully and identify missing information, errors, or inconsistencies

  • Takes ownership of assigned work and does not wait to be told every next step

  • Able to handle repetitive administrative work without becoming careless

  • Comfortable working with deadlines, revisions, government processes, and follow-ups

  • Building permit, construction, architecture, engineering, or real estate experience is a strong advantage

 
The Right Person for This Role

We are looking for someone who gets things done; should be comfortable taking an assignment, understanding what needs to happen, keeping track of the details, following up with the right people, documenting the process, and reporting back clearly.

We value competence, honesty, initiative, accountability, and consistency more than simply being online for a certain number of hours.

Schedule and Compensation
  • 40 hours per week, Monday through Friday.

  • Night shift hours: 9 PM to 5 AM your local time (aligned to US business hours).

  • Contract position — no benefits or PTO.

  • Pay: Pay: $3.50–$7.00/hr depending on location and experience.

What the Application Process Looks Like
  1. Application and video introduction

  2. Criteria Corp assessment

  3. Take-home assignment

  4. Final interview with a recruiter

We move quickly. If your application is complete and meets our requirements, you will hear from us within a few days.


Check out this page to listen to what some of our international members have to say about working at PermitFlow!

PermitFlow provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, gender expression, or family status, as protected by applicable law.


We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities. All employment decisions are based on merit, qualifications, and business needs.

Skills Required

  • Highly organized and detail-oriented
  • Strong work ethic, integrity, and accountability
  • Ability to prioritize tasks and manage multiple projects and deadlines
  • Professional attitude and receptiveness to feedback
  • Ability to work independently without constant supervision
  • Strong written and verbal communication skills
  • Ability to maintain complete records of emails, calls, submissions, and responses
  • Ability to escalate issues appropriately
  • Ability to communicate updates and problems promptly
  • Tech-savvy and able to learn online permitting portals, software, AI tools, spreadsheets, and other systems
  • Strong research and problem-solving skills
  • Ability to review documents and identify missing information, errors, or inconsistencies
  • Ability to take ownership of assigned work and act independently
  • Ability to handle repetitive administrative work accurately
  • Comfort with deadlines, revisions, government processes, and follow-ups
  • Building permit, construction, architecture, engineering, or real estate experience

PermitFlow Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PermitFlow and has not been reviewed or approved by PermitFlow.

  • Affordable Benefits Employee-only medical, dental, and vision premiums are often 100% employer-paid, reducing monthly out-of-pocket costs. A healthcare FSA and certain stipends further ease routine expenses.
  • Leave & Time Off Breadth Unlimited PTO, paid holidays, and paid family leave are cited across postings, signaling flexible time away from work. This breadth of leave supports discretionary time off and parental needs.
  • Fair & Transparent Compensation Job descriptions commonly include employer-provided pay ranges for many roles, indicating a transparent stance on compensation. Pay is positioned as competitive and is paired with equity in numerous postings.

PermitFlow Insights

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The Company
HQ: New York, NY
87 Employees
Year Founded: 2021

What We Do

PermitFlow is a construction technology company that solves one of the industry's biggest headaches: permitting. We're the "TurboTax for construction permitting," offering end-to-end software that takes the pain out of getting building permits. What We Do: Simplify the complex: We turn the maze of municipal requirements into clear, step-by-step workflows Speed up approvals: Our customers see permit times cut from 2-3 months to just weeks Automate workflows: From research to submission to tracking—all in one platform Ensure accuracy: Our software combines local expertise with AI to create error-free applications Provide transparency: Real-time tracking so everyone knows exactly where permits stand Who We Serve: Real estate developers, general contractors, architects, and owners across the United States. We work with everyone from single-family home builders to large commercial developers. The Impact: Since launching, we've helped permit $1.2B+ in project value and over 5,000 units of housing. We're not just making permitting faster—we're addressing the housing affordability crisis by removing barriers that slow down construction. How We're Different: Unlike generic workflow software, we're built by industry insiders who understand the unique challenges of each municipality. We combine deep permitting expertise with cutting-edge technology to deliver results that matter.

Why Work With Us

We're not just another SaaS company, we're industry insiders solving our own pain. Your work here directly impacts housing affordability, infrastructure projects, and the future of construction. With backing from industry leaders like Zillow, Uber, and OpenAI founders, we are building the future of permitting. Come build with us!

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