Top Customer Success Jobs in Rochester, NY
As a Car Specialist, you'll provide advice and expertise to clients on buying and selling collector cars, develop relationships with car collectors, and generate new clients through cold calling and attending events. You'll inspect cars, assist with consignment processes, and travel regularly to meet clients.
The Content Engagement & Strategy Specialist at Fox Nation is responsible for managing digital content inventory, ensuring quality standards for CMS, designing relevant content layouts, and collaborating with production and marketing teams. This role requires strong editorial judgment, problem-solving skills, and experience with data analytics.
As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.
ModSquad is hiring freelance bilingual Mandarin/English customer support specialists to assist clients with their products through ticket, chat, and phone channels. The role requires a dedicated workspace, quality headset, and computer with Windows 10 or higher.
The Revenue Cycle Specialist will be responsible for submitting claims and invoices, managing payment applications, resolving denied payments, conducting audits, and analyzing accounts for payment issues. Strong analytical and communication skills are important as this role involves direct customer interaction and requires critical thinking to address billing challenges.
The BIM Specialist supports the engineering team by virtually constructing buildings and documenting designs. This entry-level role includes learning technology systems, organizing multiple projects, maintaining accurate records, and communicating effectively within teams. The position also involves participation in training programs and indirect mentorship of peers.
The Customer Success Manager is responsible for driving customer loyalty and successful implementation of Trellix solutions, consulting with customers to promote adoption and retention while managing renewals and identifying upsell opportunities. They serve as the primary post-sale contact and ensure best practices for product usage are adopted.
CareRev is inviting potential candidates to join their Talent Community, allowing individuals to be considered for future job openings. Members can submit their resumes to showcase their talents and interests, and they will receive periodic updates from CareRev regarding new job opportunities.
As a Customer Success Manager at Candex, you will coordinate client launches and expansions, manage projects, communicate with client teams, and address technical issues. You'll gather necessary materials for a smooth onboarding experience and identify enhancements to meet customer needs.
The Client Success Manager will work with the Product Implementation team to launch software solutions for Operating Rooms, build relationships with hospital staff, train clients, monitor usage, collect feedback, and lead client calls while providing actionable recommendations for improved outcomes and engagement.
Top Companies in Rochester, NY Hiring Customer Success Roles
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