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Top Customer Success Jobs in Rochester, NY

920+ Job Results
2 Days Ago
Rochester, NY
Remote
1,514 Employees
1-3 Years of Experience
1,514 Employees
1-3 Years of Experience
Insurance
As a Car Specialist, you'll provide advice and expertise to clients on buying and selling collector cars, develop relationships with car collectors, and generate new clients through cold calling and attending events. You'll inspect cars, assist with consignment processes, and travel regularly to meet clients.
2 Days Ago
Rochester, NY
Remote
5,001 Employees
61K-77K Annually
3-5 Years of Experience
5,001 Employees
61K-77K Annually
3-5 Years of Experience
Digital Media • News + Entertainment
The Content Engagement & Strategy Specialist at Fox Nation is responsible for managing digital content inventory, ensuring quality standards for CMS, designing relevant content layouts, and collaborating with production and marketing teams. This role requires strong editorial judgment, problem-solving skills, and experience with data analytics.
Top Benefits:
Health Insurance
2 Days Ago
Rochester, NY
Remote
91 Employees
3-5 Years of Experience
91 Employees
3-5 Years of Experience
Software • Web3
As a Senior Customer Success Manager at CoLab, you'll ensure customer success by deepening understanding of their business outcomes and guiding them in maximizing value from CoLab's products. You'll communicate the business impact of product adoption and hold customers accountable to actions necessary for achieving their goals, while establishing strong relationships at all organizational levels.
2 Days Ago
Rochester, NY
Remote
813 Employees
1-3 Years of Experience
813 Employees
1-3 Years of Experience
Other
ModSquad is hiring freelance bilingual Mandarin/English customer support specialists to assist clients with their products through ticket, chat, and phone channels. The role requires a dedicated workspace, quality headset, and computer with Windows 10 or higher.
Top Benefits:
401-K
Company Outings
Dental Insurance
+16 More
2 Days Ago
Rochester, NY
Remote
168 Employees
1-3 Years of Experience
168 Employees
1-3 Years of Experience
Hardware • Healthtech
The Revenue Cycle Specialist will be responsible for submitting claims and invoices, managing payment applications, resolving denied payments, conducting audits, and analyzing accounts for payment issues. Strong analytical and communication skills are important as this role involves direct customer interaction and requires critical thinking to address billing challenges.
2 Days Ago
Rochester, NY
Remote
178 Employees
75K-117K Annually
1-3 Years of Experience
178 Employees
75K-117K Annually
1-3 Years of Experience
Information Technology • Consulting
The BIM Specialist supports the engineering team by virtually constructing buildings and documenting designs. This entry-level role includes learning technology systems, organizing multiple projects, maintaining accurate records, and communicating effectively within teams. The position also involves participation in training programs and indirect mentorship of peers.
2 Days Ago
Rochester, NY
Remote
3,118 Employees
3-5 Years of Experience
3,118 Employees
3-5 Years of Experience
Machine Learning • Cybersecurity
The Customer Success Manager is responsible for driving customer loyalty and successful implementation of Trellix solutions, consulting with customers to promote adoption and retention while managing renewals and identifying upsell opportunities. They serve as the primary post-sale contact and ensure best practices for product usage are adopted.
2 Days Ago
Rochester, NY
Remote
250 Employees
250 Employees
eCommerce • Healthtech • On-Demand • Professional Services • Software
CareRev is inviting potential candidates to join their Talent Community, allowing individuals to be considered for future job openings. Members can submit their resumes to showcase their talents and interests, and they will receive periodic updates from CareRev regarding new job opportunities.
Top Benefits:
401-K
401-K Matching
Company Equity
+38 More
2 Days Ago
Rochester, NY
Remote
124 Employees
3-5 Years of Experience
124 Employees
3-5 Years of Experience
Fintech • Financial Services
As a Customer Success Manager at Candex, you will coordinate client launches and expansions, manage projects, communicate with client teams, and address technical issues. You'll gather necessary materials for a smooth onboarding experience and identify enhancements to meet customer needs.
2 Days Ago
Rochester, NY
Remote
243 Employees
90K-115K Annually
5-7 Years of Experience
243 Employees
90K-115K Annually
5-7 Years of Experience
Healthtech
The Client Success Manager will work with the Product Implementation team to launch software solutions for Operating Rooms, build relationships with hospital staff, train clients, monitor usage, collect feedback, and lead client calls while providing actionable recommendations for improved outcomes and engagement.
Top Benefits:
401-K
Company Equity
Company Outings
+15 More
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