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Top Customer Success Jobs in Rochester, NY

936+ Job Results
Yesterday
Rochester, NY
15,000 Employees
60K-127K Annually
Junior
15,000 Employees
60K-127K Annually
Junior
Biotech • Pharmaceutical
The QA Investigation Specialist is responsible for conducting investigations into non-conformance issues and implementing corrective actions for manufacturing operations. This role includes preparing reports, analyzing data, ensuring compliance with cGMP standards, and collaborating with cross-functional teams to enhance quality processes.
Yesterday
Rochester, NY
Remote
1,689 Employees
Senior level
1,689 Employees
Senior level
Information Technology
As a Carline Specialist / Virtual Technician, you will provide technical assistance to automotive technicians across the US and Canada, focusing on diagnostics and repairs. You will utilize your expertise in vehicle systems, help document calls, and ensure accurate repairs, all while using various communication methods.
Yesterday
Rochester, NY
Remote
83 Employees
Senior level
83 Employees
Senior level
Software
The Customer Success Manager at Pulley will lead customer relationships, enhance product usage, ensure retention, gather feedback for improvements, and collaborate with other teams to deliver solutions. The role involves a proactive approach to account management in a SaaS environment, focusing on customer experience and problem-solving.
Yesterday
Rochester, NY
Remote
63 Employees
Entry level
63 Employees
Entry level
Software
The Customer Support Specialist will serve as the primary point of contact for users and creators, addressing inquiries via live chat using Intercom. Responsibilities include troubleshooting issues, maintaining customer satisfaction, and collaborating with team members to provide effective solutions.
Yesterday
Rochester, NY
2,512 Employees
Junior
2,512 Employees
Junior
AdTech
The Onsite Specialist Lead is responsible for managing onsite lead retrieval services, implementing sales strategies, and ensuring customer satisfaction at events. This role involves equipment management, staff oversight, reporting, and post-event financial responsibilities. The specialist must collaborate with various stakeholders and occasionally contribute to telemarketing efforts.
Yesterday
Rochester, NY
Remote
539 Employees
Mid level
539 Employees
Mid level
Healthtech
The Regulatory Affairs & Quality Specialist ensures compliance with ISO standards and regulations, manages QMS documentation, conducts audits, and provides training. The role includes improving quality management systems and participating in special projects aligned with organizational goals.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+13 More
Yesterday
Rochester, NY
Remote
414 Employees
Junior
414 Employees
Junior
HR Tech • Software
As a Customer Support Specialist at Calendly, you will be the first point of contact for customers, providing solutions and enhancing their experience. Your responsibilities include resolving support tickets via Live Chat, Phone, or Email, maintaining expert product knowledge, and participating in support initiatives to meet both individual and team metrics.
2 Days Ago
Rochester, NY
17,673 Employees
62K-131K Annually
Mid level
17,673 Employees
62K-131K Annually
Mid level
Information Technology
The Mid Level SIGINT Specialist will provide intelligence support for operations, training exercises, and strategic engagement. Responsibilities include researching databases, analyzing intelligence information, and authoring threat assessments. The role demands strong analytical skills and the ability to work remotely in support of CENTCOM AOR requirements.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+19 More
2 Days Ago
Rochester, NY
97,838 Employees
96K-191K Annually
Senior level
97,838 Employees
96K-191K Annually
Senior level
Healthtech
As an Influencer Specialist at Abbott, you will develop and execute an influencer strategy to meet brand objectives, manage relationships with influencers, create impactful marketing campaigns, and analyze their effectiveness. You will collaborate with various teams and oversee the influencer program budget to optimize ROI.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+22 More
2 Days Ago
Rochester, NY
14,337 Employees
113K-146K Annually
Entry level
14,337 Employees
113K-146K Annually
Entry level
Biotech
As a Therapeutic Specialist for HIV, you will represent Gilead's products to a targeted customer base, focusing on achieving sales targets. You'll establish relationships with healthcare providers, deliver clinical updates, and synthesize complex information for diverse audiences. The role requires strong presentation skills and a comprehensive understanding of both Gilead and competitor products.
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