Top Customer Success Jobs in Rochester, NY
The Tax Regional Support Specialist provides support by researching and resolving tax notices and communications with various tax agencies. Responsibilities include managing customer payroll tax notices, ensuring compliance, and coordinating internal teams for payments and tax-related issues.
As a Customer Tech Support Specialist at IntelliShift, you will provide technical support for hardware and software applications, resolving issues via Salesforce and working collaboratively with other teams. Responsibilities include documenting communications and achieving targets for call response rates and customer satisfaction scores.
As a Customer Success Manager, you will advocate for customers, facilitate their onboarding, provide training and support, and analytically address their needs to maximize the GoSpotCheck platform's value. Building strong relationships and ensuring ongoing engagement will be key responsibilities, alongside delivering actionable insights and managing customer portfolios.
As a Client Success Manager, you will engage with clients as a subject matter expert, manage the renewal process, provide solutions-based guidance, support sales efforts through various tasks, and ensure client relationship success while collaborating with the sales team.
The Customer Success Enablement Manager focuses on creating and executing strategic enablement programs to enhance the skills of the Customer Success team. Responsibilities include designing engaging training modules, leading onboarding programs, maintaining alignment with business goals, and maximizing customer retention. They utilize data to monitor training effectiveness and develop assessments.
This is a general application role, inviting candidates to submit their resumes even if specific positions are not listed. The company values quality, sustainability, and a self-motivated workforce.
The Client Success Associate at VideoAmp will support client management, focusing on post-sale servicing and retention by building relationships, assisting with client inquiries, and delivering value through strategy and solutions. The role also involves educating clients on products, analyzing data for insights, and gathering feedback to improve services.
The Associate LifeGroups/LifeMissions Pastor supports the ministry by developing volunteer leaders, connecting church members to LifeGroups, ensuring excellence in group management, and providing pastoral care. They work alongside the lead pastor to enhance ministry effectiveness and community partnerships, while aiming to progress towards the lead pastor role.
The Digital Led Customer Success Manager is responsible for onboarding customers, identifying risks, providing technical guidance, and managing customer relationships to ensure success with LaunchDarkly products. This role emphasizes data-driven strategies to support customer engagement, renewals, and potential expansions.
As a CHEP LVR Representative, you will manage daily deliveries and collections of pallets, optimize routes, and enhance program compliance with customers. Your role involves training teammates, documenting operational data for improvements, and collaborating on project plans to grow the CHEP LVR Program.
Top Companies in Rochester, NY Hiring Customer Success Roles
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