Top Customer Success Jobs in Rochester, NY

The Specialist, Revenue Cycle ensures optimal billing reimbursements for inpatient and outpatient accounts. Responsibilities include customer service, cash application processes, denial management, claims submission, and investigating delinquent accounts while liaising between departments and third-party payers.

The Senior Specialist, Revenue Cycle provides financial, clerical, and administrative support to ensure timely reimbursement of hospital and physician claims. Responsibilities include managing accounts receivable, training staff, performing data analysis, and maintaining compliance with regulatory requirements. This role also requires excellent communication skills and the ability to handle escalated issues.

The Specialist, Revenue Cycle ensures optimal reimbursement for hospital billing and provides customer service for billing inquiries. Responsibilities include claims submissions, account reviews, collaborations with third-party payers, cash application, and resolving patient accounts.

The Lockbox Remittance Specialist handles the servicing of lockbox clients, preparing and processing mailed payments for deposit. Duties include sorting incoming mail, ensuring accuracy of data entry, balancing documentation, and maintaining confidentiality of client information, while also supporting team members as needed.

The Relationship Specialist will build and nurture relationships with current and prospective customers, focusing on providing financing solutions for independent auto dealers. This role involves attracting new business and balancing revenue growth with risk management while enhancing customer relationships.