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Top Customer Success Jobs in Rochester, NY

920+ Job Results

Runwise

Customer Support Manager

8 Hours Ago

Rochester, NY

Remote

60K-80K Annually

1-3 Years of Experience

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60K-80K Annually

1-3 Years of Experience

Greentech • Hardware • Real Estate • Software • Energy

As a Customer Support Manager, you will troubleshoot customer issues, provide support for energy management systems, and build long-term relationships with clients. You will work closely with property companies to help them meet energy efficiency goals. This role requires excellent communication skills and the ability to simplify complex technical information for customers.

Top Benefits:

Company Outings

Dedicated Diversity Inclusion Staff

Dental Insurance

+16 More

Rocket Software

Senior Customer Success Manager (Mobius ECM)

10 Hours Ago

Rochester, NY

Remote

2,825 Employees

81K-102K Annually

5-7 Years of Experience

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2,825 Employees

81K-102K Annually

5-7 Years of Experience

Information Technology • Software

The Senior Customer Success Manager will manage customer relationships to ensure satisfaction and long-term success. Responsibilities include understanding customers' business needs, conducting business reviews, leading user training, and advocating for customer feedback and needs within the organization. This role is key in driving customer engagement and retention while supporting overall business goals.

Postman

Enterprise Customer Success Manager

10 Hours Ago

Rochester, NY

Remote

1,455 Employees

7+ Years of Experience

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1,455 Employees

7+ Years of Experience

Software • Database

The Enterprise Customer Success Manager at Postman will focus on post-sale strategy and engagement for Enterprise accounts, collaborating with customers to achieve key objectives and deliver value from the platform. Responsibilities include account planning, proactive management, and cross-functional collaboration to enhance customer relationships and drive adoption.

Nordic Global

EHR Site Specialist (Youngstown, OH)

10 Hours Ago

Rochester, NY

Remote

1,400 Employees

1-3 Years of Experience

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1,400 Employees

1-3 Years of Experience

Cloud • Healthtech • Information Technology • Consulting

The EHR Site Specialist provides training and support for Epic users, identifies issues, and enhances user experience with the system. Responsibilities include diagnosing learning needs, delivering training, troubleshooting, and collaborating with IT for system improvements. They ensure that end users utilize the EHR effectively, aligning workflows with organizational goals.

Top Benefits:

401-K

Company Outings

Dental Insurance

+17 More

Clarify Health Solutions

Customer Success Associate

10 Hours Ago

Rochester, NY

Remote

208 Employees

85K-105K Annually

1-3 Years of Experience

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208 Employees

85K-105K Annually

1-3 Years of Experience

Big Data • Healthtech • Information Technology • Analytics

The Customer Success Associate will manage customer portfolios and relationships, conduct business reviews, facilitate training, and collaborate with sales and product teams. The role requires strong project management skills and a passion for enhancing customer experiences in healthcare.

Percona

Customer Success Manager (GTM)

12 Hours Ago

Rochester, NY

Remote

272 Employees

3-5 Years of Experience

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272 Employees

3-5 Years of Experience

Software • Consulting

The Customer Success Manager at Percona is responsible for managing renewal pipelines, identifying growth opportunities, and ensuring customer success through effective account management and cross-functional collaboration. The role involves achieving renewal targets, analyzing customer engagement, and facilitating client meetings, while advocating for customers within the organization.

Top Benefits:

401-K

Health Insurance

Nagarro

Trainee

12 Hours Ago

Rochester, NY

Remote

19,994 Employees

1-3 Years of Experience

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19,994 Employees

1-3 Years of Experience

Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...

Nagarro

Trainee

12 Hours Ago

Rochester, NY

Remote

19,994 Employees

1-3 Years of Experience

Apply

19,994 Employees

1-3 Years of Experience

Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

Nagarro

Associate Principal Consultant, Hybrid Design

12 Hours Ago

Rochester, NY

Remote

19,994 Employees

1-3 Years of Experience

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19,994 Employees

1-3 Years of Experience

Artificial Intelligence • Information Technology • Machine Learning • Software • Virtual Reality • Analytics

Company Description

ShipHero

NetSuite Integration Specialist

13 Hours Ago

Rochester, NY

Remote

229 Employees

3-5 Years of Experience

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229 Employees

3-5 Years of Experience

eCommerce

The NetSuite Integration Specialist is responsible for managing the integration of ShipHero's Warehouse Management Software with clients' NetSuite ERP. This role involves liaising with clients for requirements, customizing solutions, ensuring smooth implementations, and facilitating communication among stakeholders while collecting client feedback post-implementation.

EMC Research

Strategy Associate

14 Hours Ago

Rochester, NY

Remote

54 Employees

1-3 Years of Experience

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54 Employees

1-3 Years of Experience

Analytics

The Strategy Associate role involves assisting with the design, analysis, and reporting for various qualitative and quantitative research projects. Responsibilities include helping with questionnaire design, data collection planning, proposal development, research report drafting and proofreading, all while ensuring quality assurance in a fast-paced environment.

EMC Research

Senior Strategy Associate

14 Hours Ago

Rochester, NY

Remote

54 Employees

55K-68K Annually

3-5 Years of Experience

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54 Employees

55K-68K Annually

3-5 Years of Experience

Analytics

The Senior Strategy Associate will manage qualitative and quantitative research projects, handle client relations, draft research instruments, analyze data, prepare reports, and aid in business development. The role encompasses skills in project management, client interaction, and teamwork in a dynamic environment.

hatch I.T.

Get alerted about relevant startup opportunities

15 Hours Ago

Rochester, NY

Remote

24 Employees

1-3 Years of Experience

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24 Employees

1-3 Years of Experience

Information Technology • Other • Software • Consulting

This position entails alerting candidates about relevant startup job opportunities while promoting diversity and inclusion in the application process. Candidates are encouraged to apply regardless of whether they meet every qualification.