Top Customer Success Jobs in Rochester, NY

The Senior Customer Success Manager drives customer engagement and satisfaction by fostering relationships, managing accounts, and ensuring clients maximize their investment in Guidewire solutions.

Lead initiatives to enhance self-service onboarding for micro-SMB customers at Ramp, focusing on data analysis, program development, and team management.

The Senior Customer Success Engineer supports product adoption and resolves complex security challenges, building lasting customer relationships and driving success with Veracode solutions.

The SMB Customer Success Manager at Newsela ensures client success and product adoption among schools and districts, leveraging data to drive results and collaborating with internal teams.

The VP of Customer Success leads strategies for commercial enablement and customer experiences, manages teams, drives KPIs, and implements improvements for revenue growth and customer satisfaction.

The Regional Manager, Client Success is responsible for overseeing client satisfaction, managing local teams, and driving strategic growth in Brazil.

The Client Success Manager drives engagement and relationship management with hospital partners, ensuring product utilization and success through collaboration and strategic planning.

Manage a portfolio of government clients, ensuring product adoption and driving revenue growth through upsells. Build relationships, develop success plans, and leverage data for client impact.

The Customer Success Engineer will work with users to maximize the platform's value, providing technical support and collaborating with various teams.

Manage customer success for mid-market Shopify accounts, driving user adoption, retention, and collaboration with internal teams to improve client experiences and growth opportunities.

Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.

The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.

Manage large institutional partnerships, ensuring client success through strategic consulting, project management, and collaboration with internal teams.

Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.

The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.

The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.

The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.

The Senior Customer Success Manager at Vidyard will stabilize at-risk accounts, manage the renewal lifecycle, and collaborate cross-functionally to enhance customer success outcomes.

Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.

The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.

The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.

Manage customer relationships for Daylight, focusing on adoption, retention, and growth while collaborating with teams to drive performance outcomes.

The Customer Success Specialist will drive customer outcomes and renewals, enhance customer experience, and ensure value realization through digital engagement and collaboration across teams.

As a Customer Success Manager, you'll support eCommerce clients by managing a high-volume portfolio, driving retention, analyzing usage, and identifying upsell opportunities, while providing guidance on marketing strategies and best practices.

As a Customer Success Manager, you'll drive retention and satisfaction by building relationships, promoting product adoption, and ensuring renewals with partners in higher education.