Top Remote Operations Jobs

Manage day-to-day member acquisition call center operations, lead and develop sales supervisors, ensure SLAs and sales goals are met, maintain compliance with CMS and client requirements, oversee scheduling, QA, reporting, capacity planning, client communications, and troubleshoot operational or telephony issues.

Lead RF Connect's Managed Services NOC to ensure high network availability, incident response, and SLA attainment across RAN, Packet Core, and Backhaul. Manage NOC staff, drive performance metrics, capacity planning, automation, and continuous improvement. Serve as senior customer operational contact for escalations, service reviews, and strategic account support.

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Lead insurance compliance and risk management for a commercial real estate mortgage portfolio. Oversee a team, drive process improvement and technology integration, ensure audit readiness and investor compliance (Freddie Mac, Fannie Mae, FHA/HUD), manage metrics and staffing, and support continuous training, quality control, and vendor/system partnerships.

Lead and develop a remote calendar operations team, design staffing and scheduling models, audit and improve workflows, track key metrics (transcript delivery, response times, compliance), and act as escalation point while partnering cross-functionally to optimize end-to-end scheduling and vendor relationships.

Support New Business leadership with strategic analysis, cross-functional project execution, and operational ownership. Act as business owner for the Interior Design & Hospitality vertical, own funnel metrics and growth marketing oversight, conduct customer interviews, and translate insights into go-to-market improvements.

Support Sales by building segmentation models, territory designs, and compensation plans; advise Sales VPs through business reviews; maintain dashboards and reports in Salesforce, Gong, and Omni; improve CRM workflows and data quality; ensure account, opportunity, and territory integrity; and collaborate cross-functionally to operationalize GTM decisions.

Investigate high-risk and suspicious financial activity, manage queues and escalations, and resolve disputes. Analyze datasets and use tools (SQL, Snowflake, Tableau, Excel) to identify fraud patterns, apply knowledge of ACH/Card/RTP and consumer regulations, and communicate findings to stakeholders to mitigate risk.

Lead pre-sales operations for Solutions Engineering and Consulting: drive forecasting, deal inspection, territory and capacity planning, variable compensation operations, AI/automation initiatives, executive reporting, and cross-functional alignment to accelerate deal velocity and revenue growth.

Coordinate and execute monthly vendor and user access reviews. Maintain records in Vanta and Jira, track remediation items, collect evidence, produce monthly closeout summaries, escalate blockers, and support the security/compliance owner to ensure timely completion of recurring compliance tasks.

Support and scale go-to-market operations through Salesforce administration, user support, data quality management, system enhancements, UAT, and reporting. Partner with Sales, Deal Desk, Customer Success, and Business Systems to resolve issues, document processes, train users, and improve CRM data governance and operational efficiency.

Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Lead and scale Growth Operations by owning HubSpot CRM architecture, data governance, territory automation, multi-platform data orchestration, revenue reporting (ARR/NRR), and cross-functional change management to enable data-driven Sales, Marketing, and Customer Success.

Lead user adoption strategy for a student-data app across pilots and large outreach windows. Design role-based onboarding, recruit peer champions, track adoption leading indicators, run pulse feedback, produce concise user resources, coordinate with UX and external partner Gloo, and document learnings for scalable rollouts. Measure success by genuine behavior change, trust-building, and sustainable field integration.

Investigate and resolve merchant representments and chargeback disputes by researching consumer accounts across multiple systems, making final disposition decisions, logging case details, meeting productivity and quality standards, escalating exceptions for risk review, and providing professional customer service throughout the dispute process.

Partner with executive leadership to drive enterprise strategy, build board-facing analyses, and design the company operating model. Own prioritization, planning cadences, KPIs, reporting frameworks, and cross-functional initiatives. Translate strategy into structured plans, leverage data and analytics to inform decisions, and support forecasting and scenario analysis with Finance.

Own and optimize the end-to-end payments lifecycle (onboarding, activation, processing, expansion). Design cross-functional workflows, identify root causes of operational issues, coordinate with Product/Engineering/Revenue and partners like Stripe, and drive durable fixes. Monitor operational metrics (time-to-activation, declines, failure trends), enable revenue teams, and continuously improve payments reliability and scalability.

Lead GTM strategy, forecasting, and operating model for Tekmetric's revenue org. Own forecasting, territory and capacity design, GTM systems (Salesforce), data/analytics, AI strategy, and cross-functional alignment to scale acquisition, growth, and retention.

Lead Field Service Operations (Service, Installation, AMC, System Implementation) to meet financial and customer satisfaction goals. Manage forecasting, financials, subcontractors, sales support, and personnel actions while serving as escalation point for customer and technical issues.

Lead and scale RevOps: own Salesforce architecture, lead end-to-end lead management, build AI-enabled GTM workflows, govern GTM tech stack, drive forecasting, territory and quota design, partner across Sales, Marketing, CS, Finance, and manage and develop RevOps analyst(s).

Own KYB/AML and wallet screening infrastructure, lead compliance policy reviews, onboard and monitor counterparties, maintain compliance records, and coordinate with product and engineering. Support loan portfolio covenant monitoring, manage borrower reporting and service provider SLAs, and build tracking tools and dashboards for ongoing monitoring.

Lead global education operations with P&L ownership, ensuring scalable delivery of in-person, virtual, and self-directed training. Drive operational strategy, process governance, vendor/stakeholder collaboration, KPI-driven performance reporting, budget oversight, and team leadership to improve learner experience and financial performance.

Manage day-to-day operations of the women's basketball program including travel planning, budget management, facility scheduling, compliance with NCAA/MEAC rules, vendor coordination, statistics, video editing support, supervising staff/volunteers, and assisting recruiting under the Head Coach.

Lead administration and automation of firm-wide bonus programs (attorney, case manager, staff, incentives). Own Spiff platform and team, drive integrations (UKG, Salesforce, NetSuite), improve processes, partner with controllers, HR, payroll, and finance, and brief executives on bonus metrics and exceptions.

Monitor aggregate cashflows via ILMS, maintain optimum cash balances, perform daily Nostro reconciliation, manage Nostro agent queries, sweep funds for shortfalls, analyze trends for recommendations, and support process improvements and system testing.