Top Operations Jobs in Pittsburgh, PA

Supports Salesforce and go-to-market systems by maintaining data quality, preparing imports, assisting users, developing reports and dashboards, documenting requirements, testing enhancements, and providing training. Partners with cross-functional stakeholders to improve reporting, adoption, process efficiency, and system usability across revenue operations.

Lead Revenue Operations for Implementation and Customer Success, building forecasting, KPI, retention analytics, health scoring, workflow, and reporting frameworks. Partner with senior leaders on planning, business reviews, investment cases, tooling, and process design. Connect implementation and CS activities to churn, retention, customer lifetime value, and expansion revenue. Govern Freshdesk operations, Success AI performance, data integrity, and cross-functional improvements while developing analysts and influencing executives.

Own revenue operations for the Affiliates organization, including GTM planning, forecasting, analytics, process design, affiliate program tracking, payout coordination, ROI measurement, and tech-stack management. Partner with leadership through business reviews and recommendations, automate operational workflows, and manage and develop a small analyst team in a high-growth SaaS environment.

Leads Scorpion’s revenue operations and analytics function, including revenue data architecture, reporting, forecasting, pipeline inspection, Salesforce administration, marketing operations, and AI enablement. Partners with Sales, Marketing, Finance, Customer Success, and Product to improve revenue predictability, process efficiency, data quality, and retention insights. Presents recommendations to executives and leads Salesforce Administration and Marketing Operations teams while remaining hands-on with analytics, systems, and operational processes.

Build and lead the US revenue operations function across direct enterprise and partner-led sales motions. Own forecasting, pipeline management, partner attribution, territories, quotas, compensation, CRM and GTM systems, deal desk processes, lead-to-cash operations, data governance, and executive reporting. Establish scalable processes and infrastructure for revenue visibility, channel operations, commercial approvals, and sales performance.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Coordinates branch operations and service delivery to maximize productivity, safety, customer service, and compliance. Supports the Branch Manager with financial objectives, policy compliance, sales initiatives, staff performance management, coaching, training, and safety leadership. Oversees Inside Sales Representatives, drivers, and other branch personnel while promoting accountability, teamwork, and efficient processes.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Manage client account implementations and documentation, perform account maintenance and teller duties, support escrow sub-accounting clients, train new employees, provide ongoing client support, ensure service levels, and coordinate with internal teams (Relationship Managers, Wire/Treasury/ACH/Loan Operations, Compliance). Maintain strong knowledge of deposit products.

Own high-impact cross-functional operating constraints from discovery through measurable resolution. Diagnose root causes across domains, design and build process, automation, governance, or organizational solutions, mobilize teams without direct authority, drive adoption, measure outcomes, and establish durable ownership. The role requires systems thinking, analytical rigor, prioritization, executive communication, and sustained implementation to create operating leverage across the company.

Lead Services business operations for Financial Services accounts from sales through delivery. Partner with account leadership, sales, contracts, finance, project coordination, and delivery teams. Manage opportunity, pricing, contract, financial, and resource processes; standardize account activities; support consistent operations; and prepare weekly, monthly, and quarterly portfolio review materials.

Leads business and revenue operations across D2C, B2B2C, and B2B markets. Owns strategic planning, KPI development, forecasting, dashboards, lead-to-cash optimization, process improvement, operational tooling, order management, fulfillment, and cross-functional initiatives. Partners with executive, sales, finance, customer success, product, and engineering leaders to improve revenue predictability, automate workflows, support market expansion, and build high-performing teams.

Provide administrative support for grant applications from intake through submission. Maintain grant calendars and deadlines, extract portal requirements, format templates, prepare and attach supporting documents, enter approved narratives, and conduct detailed accuracy, completeness, proofreading, and formatting checks. Escalate missing information or technical issues, submit approved applications, capture confirmation receipts, and update statuses in AgentPro.

Leads Wrike’s global GTM Operations function across Sales, Customer Success, and Marketing. Responsibilities include revenue planning, quota allocation, territory design, capacity modeling, retention and growth program management, executive operating cadences, commercial governance, and deal-process optimization. The role manages a global team of up to 15 operations partners and analysts while advising executive leadership on SaaS metrics, forecasting, compensation, and cross-functional revenue execution.

Own the demand-side merchandising and discoverability strategy for Airbnb Experiences. Partner with Product, Engineering, and Supply on ranking, personalization, placement, and experimentation. Build dashboards and measurement systems to evaluate discoverability and merchandising performance, close analytics gaps, and guide investment decisions. Influence technical roadmaps, align senior stakeholders across competing mandates, and coordinate channel strategies with marketing leads.

Own the company’s business and people operations infrastructure, including utilization, capacity and workforce planning, margin reporting, delivery processes, people operations, tool governance, and AI automation. Manage two operations and recruiting team members, establish operating cadences, improve reporting accuracy, optimize SOPs and workflows, and deploy production AI systems. Partner with executive leadership to support hiring, compensation, profitability, organizational planning, and scalable service delivery.

Participate in a dealership's operations program, gaining hands-on experience across departments while developing leadership skills and driving operational efficiency.

The program provides hands-on experience in dealership operations across various departments. Participants will develop skills, collaborate with leaders, and focus on leadership potential.

Leads the renewal operating model, process transformation, reporting, forecasting, and AI-enabled automation. Builds trusted dashboards, improves data quality and forecast accuracy, reduces manual work, and drives cross-functional change across Renewals, Customer Success, Sales, Finance, Data & Analytics, and Information Systems. Establishes governance, controls, documentation, and responsible AI practices while delivering actionable insights and communicating operational progress, risks, and recommendations to senior leaders.

Leads the design and scaling of global partner programs, enablement journeys, and operating processes. Establishes partner lifecycle frameworks, governance, planning cadences, dashboards, attribution, forecasting, and executive reporting. Coordinates cross-functional alignment across sales, marketing, product, services, finance, legal, and operations while driving strategic partner motions and measurable pipeline, revenue, adoption, and customer outcomes. Builds organizational capability through hiring, coaching, reusable processes, and accountable execution.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Supervise daily title production operations for New York transactions, including workflow delegation, staffing, hiring input, performance management, coaching, training, compliance, and quality oversight. Implement metrics and process improvements to increase customer service, productivity, and turnaround performance. Monitor global production, manage title workflow systems and imaging databases, resolve operational issues, maintain internal and external relationships, and provide status reports to management.

Provides senior technical leadership for IT support and operations in a remote healthcare technology environment. Owns complex escalations, incident resolution, root cause analysis, endpoint and identity administration, onboarding and offboarding, vendor escalations, documentation, automation, and reliability improvements. Coaches support staff, develops scalable processes, partners with Security, Compliance, Engineering, Product, and clinical teams, and communicates clearly during high-impact incidents affecting clinical workflows.

Own the systems, data, forecasting, and processes powering the SaaS go-to-market engine. Responsibilities include optimizing HubSpot and the broader revenue technology stack, improving attribution and data quality, managing PLG-to-sales-assist funnels, developing forecasts and scenario models, automating lead-to-cash and renewal workflows, building dashboards, supporting pricing and packaging tests, and aligning Marketing, Sales, Customer Success, Product, Payments, and Finance around revenue growth.

Own the end-to-end B2B2C enrollment funnel for Customer Success, including reporting, data modeling, funnel metrics, dashboards, attribution, and operating cadences. Identify data and process gaps, deliver decision-ready recommendations, lead stakeholder reviews, and drive cross-functional improvements across Operations, Customer Success, Marketing, and Engineering. Lead annual Customer Success planning for capacity, territories, quotas, incentives, roadmaps, and targeting.