Top Senior Level Jobs in Phoenix, AZ

The Controller oversees daily accounting operations, general ledger management, financial close, reconciliations, financial statements, cash flow, restricted funds, grants, inventory valuation, internal controls, compliance, audits, tax filings, and financial policies. The role supports the CFO and collaborates with departments on budgeting, grant reporting, allocations, and regulatory requirements for United Food Bank and its subsidiary.

Provides high-level administrative support to the CEO, CMO, and executive leadership team. Responsibilities include managing schedules, correspondence, meetings, travel, expenses, board governance records, minutes, compliance documentation, and special projects. The role coordinates with internal and external stakeholders, conducts research, prepares reports and presentations, maintains confidentiality, and supports an organized, safe office environment.

Leads and develops a commercial door service sales team across Arizona. Responsibilities include setting sales objectives, managing pipelines and forecasts, coaching representatives, supporting complex opportunities, maintaining customer relationships, monitoring CRM activity, partnering with operations and installation teams, hiring and mentoring sales personnel, identifying market growth opportunities, and reporting performance to executive leadership.

Leads the full Customer Support organization across general, enhanced, and premium tiers. Responsibilities include team development, staffing, KPI ownership, escalations, quality and training programs, knowledge management, process improvement, automation, and cross-functional collaboration with Product, Engineering, Sales, and Customer teams. The role also manages workforce planning, reporting, operational projects, and support strategy while serving as the escalation point for complex customer issues.

Lead financial planning, budgeting, forecasting, variance analysis, spend management, and financial modeling for the global sales organization. Partner with senior sales leadership and cross-functional teams to provide actionable insights on revenue, bookings, margins, productivity, headcount, and investments. Prepare executive reports, support strategic initiatives, improve financial efficiency, ensure governance compliance, and guide decisions through forward-looking analysis.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Lead and scale a 23-person global B2B SaaS support organization through three managers. Own support operations, staffing capacity, SLAs, Zendesk administration and reporting, metrics, escalations, coaching, and customer experience. Manage Swift CX and AI-assisted triage, partner with Product and Engineering on systemic issues and tooling, and report performance and resourcing needs to executive leadership. Engage directly with customers during high-visibility escalations.

Leads site export compliance activities, ensuring adherence to ITAR, EAR, OFAC, and related regulations. Manages licensing, jurisdiction and classification determinations, export holds, denied-party screening, training, audits, documentation, incident investigations, and corrective actions. Reviews engineering changes for compliance impacts, supports corporate initiatives, and partners with cross-functional teams. The role is expected to serve as an ITAR Empowered Official and requires U.S. person eligibility.

Develop and execute business development strategies for litigation practices, build client and industry relationships, manage opportunity pipelines, support pitches and proposals, coordinate events and sponsorships, oversee budgets, coach attorneys, and lead thought leadership and profile-raising initiatives. The role requires strong communication, editing, analytical, project management, stakeholder collaboration, business acumen, and professional services marketing experience.

Reviews, investigates, resolves, and negotiates complex surety and construction bond claims, including performance defaults, payment claims, subdivision bonds, and commercial bonds. Drafts agreements and claim documentation, analyzes financial exposure, recommends reserves and payments, manages litigation and salvage recovery, supervises outside counsel, collaborates with underwriters, and leads staff development and performance management.