Top Senior Level Jobs in Phoenix, AZ

The Client Success Manager ensures exceptional service delivery, managing relationships, resolving issues, and enhancing client value through proactive engagement.

The role requires managing sales growth through electrical distribution, developing new business opportunities, maintaining client relationships, and delivering presentations on Powell's products and services.

The Account Executive will drive revenue growth by managing enterprise client relationships, owning the sales cycle, and collaborating with internal teams for seamless project execution.

The Manager of Quality and Customer Experience oversees auditing of calls, manages quality standards, supervises staff, and enhances customer interactions including IVR. This role emphasizes cross-functional partnerships and leads quality improvement initiatives.

The Senior Manager, Go-To-Market Operations & Sales Tools will develop GTM plans, optimize sales tech, and drive operational efficiency through leadership and strategic initiatives.

The Managing Director oversees client delivery in turnaround and restructuring services, focusing on strategic, operational, and financial engagements, while ensuring high-quality outcomes and managing client relationships.

Handle commercial auto physical damage claims (no bodily injury), investigate losses, determine coverage, evaluate liability and damages, set reserves, engage external resources, negotiate and settle claims, and collaborate with agents, policyholders and internal stakeholders.

Lead and develop a team of Learning Advisors; manage the LMS/LXP (admin, reporting, SCORM, content uploads), design and deliver learning programs, partner with stakeholders to assess needs, and project-manage system improvements and global standardization. Ensure onboarding, performance management, and employee engagement for the learning team; facilitate virtual and in-person training and occasional travel.

Lead discovery, roadmap, and delivery of AI-native credit, fraud, identity, and case management products. Define product vision, partner with Engineering and ML on agents, prompts, and retrieval; manage backlogs and sprints; coordinate global teams; set evaluation metrics, guardrails, and audit processes in regulated environments. Hybrid role based in Scottsdale.

The Senior Operations Manager oversees daily operations including performance, billing, and PNL. Responsibilities include coaching team members, managing KPIs, and fostering employee retention to drive business growth.