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Top Tech Support Jobs in Phoenix, AZ
As a Senior Technical Support Engineer, you will provide mentorship to the support team, resolve complex customer issues, collaborate with product management, and improve processes. You'll educate customers, assist in troubleshooting, and maintain documentation while contributing to team training.
The Technical Support Engineer will respond to customer inquiries, troubleshoot technical issues, create code examples, document solutions, and mentor the support team. Collaboration with engineering and customer success teams is essential to maintain high levels of customer satisfaction.
The Palo Alto Technical Support Engineer provides post-sales technical support to customers, manages support cases, conducts fault isolation, and collaborates with engineering teams. They are involved in troubleshooting across multiple OS and technologies, and participate in weekend on-call rotations, ensuring customer success.
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The Technical Support Associate at Vetcove aids veterinary professionals by resolving complex support inquiries related to software and data issues on their platform. Responsibilities include troubleshooting, recreating bugs, liaising with users, documenting problems, and collaborating with engineering teams to enhance user experience.
The Advanced Support Consultant at Bonterra provides proactive and reactive support for CSR clients. Responsibilities include troubleshooting technical issues, managing client relationships, conducting training on Bonterra CSR best practices, and documenting client interactions. The role requires a strong understanding of CSR software and relational databases, as well as excellent communication and problem-solving skills.
Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.
The Technical Consultant will help customers maximize their use of the Crunchtime platform by implementing and supporting system integrations. Responsibilities include communicating with stakeholders, troubleshooting technical issues, collaborating with internal departments, providing training, and maintaining assets for technical service delivery.
As an Accounting Technology Consultant, you will lead client onboarding for a SaaS accounting solution, advising on software usage, organizing documentation, and providing training. You will maintain client relationships and facilitate their transition to using FloQast effectively, ensuring client success and optimizing their accounting processes.
The Platform Support Engineer ensures the performance and reliability of Trumid's trading platform by managing incidents, supporting clients, and maintaining various environments. Responsibilities include incident resolution, system health monitoring, and enhancing platform capabilities through innovation and collaboration with technical teams.
The IT Support Specialist will provide technical support for computer systems, software, and hardware, assist with onboarding new hires, troubleshoot issues, and maintain IT equipment and inventory. The role involves documenting internal IT procedures and delivering excellent customer service in a fast-paced environment.
Top Companies in Phoenix, AZ Hiring Tech Support Roles
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