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Top Customer Success Jobs in Philadelphia, PA

Reposted 23 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Software
Manage customer success by building relationships, securing renewals, and identifying growth opportunities. Collaborate with sales and product teams to exceed customer expectations and improve satisfaction.
Reposted 23 Days AgoSaved
In-Office or Remote
Philadelphia, PA
Mid level
Mid level
Artificial Intelligence • Software • Generative AI
The Mid-market Customer Success Manager will drive customer adoption and retention by managing relationships, onboarding, training, and developing best practices for using the company's product across organizations.
Top Skills: AIB2B SaasCs Tools
Reposted 23 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
190K-210K
Senior level
190K-210K
Senior level
Healthtech
Lead customer success strategy for Delfina's AI-powered maternal care platform, focusing on growth, retention, and partner relationships while managing a team and aligning with various departments.
Top Skills: Crm SoftwareCustomer Analytics DashboardsSpreadsheet Forecasting
Reposted 23 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Manager will manage key client relationships, provide technical support, drive customer outcomes, oversee onboarding, and identify growth opportunities.
Top Skills: Api IntegrationsPythonSQL
Reposted 23 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Fitness • Healthtech
Manage client relationships to enhance retention, identify upsell opportunities, track account performance, and collaborate with internal teams for service delivery.
Top Skills: MS OfficeSaaSSalesforce
Reposted 23 Days AgoSaved
In-Office or Remote
Philadelphia, PA
Mid level
Mid level
Blockchain • Fintech • Financial Services • Cryptocurrency • Web3
Customer Success Managers at BitGo manage relationships with institutional clients, guide onboarding, provide support, and relay customer feedback for product improvement.
Top Skills: CryptocurrencyCustomer SupportDigital Assets
Reposted 23 Days AgoSaved
Remote
Philadelphia, PA
100K-120K
Senior level
100K-120K
Senior level
Artificial Intelligence • Information Technology • Software • Conversational AI
As a Customer Success Manager, you'll engage with enterprise accounts, ensuring ROI through strategic meetings, managing renewals, and collaborating across teams for customer needs.
Top Skills: Google WorkspaceLookerSalesforce
Reposted 23 Days AgoSaved
Remote
Philadelphia, PA
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Healthtech • Database
Manage and drive success for a portfolio of up to 35 customer accounts in the healthcare sector, ensuring value realization and customer satisfaction.
Reposted 23 Days AgoSaved
Remote
Philadelphia, PA
154K-192K Annually
Senior level
154K-192K Annually
Senior level
Healthtech • Database
The Director of Client Success is responsible for building customer relationships, ensuring satisfaction, managing expectations, and leading a team of Client Success Managers to improve client experience and operational excellence.
Top Skills: Cloud-Based TechnologySaaS
Reposted 23 Days AgoSaved
Remote
Philadelphia, PA
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager at Datavant leads customer projects, coordinates with internal teams, ensures project success, and enhances client relationships.
Top Skills: ExcelSQL
Reposted 23 Days AgoSaved
Remote
Philadelphia, PA
108K-135K Annually
Mid level
108K-135K Annually
Mid level
Healthtech • Database
The Client Success Manager ensures successful project completion for clients, coordinating between internal resources and clients, focusing on healthcare data projects, communication, and project management.
Top Skills: ExcelSQL
24 Days AgoSaved
Remote
Philadelphia, PA
65K-82K Annually
Mid level
65K-82K Annually
Mid level
Artificial Intelligence • Machine Learning • Software
The Customer Success Manager enhances OEM client satisfaction, ensuring product adoption and engagement while developing strategies for program growth and retention.
Top Skills: Salesforce
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24 Days AgoSaved
Remote
Philadelphia, PA
81K-91K Annually
Senior level
81K-91K Annually
Senior level
Artificial Intelligence • Machine Learning • Software
The Senior Customer Success Manager ensures client satisfaction, drives product utilization, and identifies revenue opportunities while fostering relationships in the automotive sector.
Top Skills: Salesforce,Cx Platform
24 Days AgoSaved
Remote
Philadelphia, PA
90K-122K
Senior level
90K-122K
Senior level
Cybersecurity
The Senior Customer Success Manager oversees enterprise customer accounts, fostering success through strategic engagements and collaboration, while ensuring customer needs align with company objectives.
24 Days AgoSaved
In-Office or Remote
Philadelphia, PA
Senior level
Senior level
Artificial Intelligence • Marketing Tech • Software
The Customer Success Manager will onboard clients, provide support, build relationships, conduct training, gather feedback, monitor metrics, and ensure customer satisfaction with Joist AI.
Top Skills: Adobe AcrobatAdobe Creative SuiteCrm SoftwareIndesignMicrosoft Office Suite
24 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Marketing Tech • Sales
The Customer Success Manager will build relationships with clients, drive customer satisfaction and ROI, manage renewals and upselling, and ensure a positive customer journey.
Top Skills: CRMSalesforce
24 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Fintech • Software
The Client Success Manager ensures client satisfaction and retention, provides support and training, and collaborates with internal teams for service delivery.
Top Skills: Client Success Software
24 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Software • Web3
The Customer Success Manager will drive client value by optimizing their use of Immunefi products, conducting assessments, and contributing to customer success strategy.
Top Skills: BlockchainWeb3
Reposted 24 Days AgoSaved
Remote
Philadelphia, PA
Senior level
Senior level
Big Data • Information Technology • Software • App development • Infrastructure as a Service (IaaS)
The Senior Customer Success Technical Architect acts as a trusted advisor, ensuring customer success through technical guidance and best practices for Confluent's platform. Responsibilities include addressing technical objections, supporting customers in lifecycle activities, and influencing product roadmaps.
Top Skills: AWSAzureFlinkGCPGoJavaKafkaKerberosPrivate LinkPrivate Service ConnectPythonSaslTls/SslVpc
Reposted 24 Days AgoSaved
Remote
Philadelphia, PA
20-500
Senior level
20-500
Senior level
Artificial Intelligence • Business Intelligence
The Customer Success Team Lead oversees the CSM team, driving performance through coaching and operational management, ensuring client satisfaction, retention, and success through strategic support and effective training.
Top Skills: AIPaasSaaS
24 Days AgoSaved
Remote
Philadelphia, PA
Mid level
Mid level
Information Technology • Internet of Things
The Ecosystem Success Manager (CSM) drives customer onboarding, product adoption, and success, ensuring clients achieve value from DoraHacks and BUIDL AI offerings.
Top Skills: AISaaS
24 Days AgoSaved
Remote
Philadelphia, PA
60K-75K Annually
Senior level
60K-75K Annually
Senior level
Fintech • Software
Lead global customer relationships for top-tier accounts. Drive renewals and expansion, build executive partnerships, and ensure measurable business outcomes with Karbon.
24 Days AgoSaved
Remote
Philadelphia, PA
180K-220K Annually
Senior level
180K-220K Annually
Senior level
Fintech • Information Technology • Payments
The Senior Customer Success Manager will manage enterprise accounts, drive growth and retention, oversee onboarding, and collaborate with Product teams.
24 Days AgoSaved
Remote or Hybrid
Philadelphia, PA
86K-115K Annually
Mid level
86K-115K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
Manage a portfolio of enterprise customer accounts, enhance customer experience, and drive revenue through relationship building and upselling opportunities.
Reposted 24 Days AgoSaved
In-Office or Remote
Philadelphia, PA
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Big Data • Healthtech • Mobile • Other
The Sr. Client Success Manager develops relationships with clients, manages strategic accounts, identifies upsell opportunities, and ensures optimal use of CirrusMD's platform.
Top Skills: Data-Driven Decision MakingHealthcare ServicesProject Management
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