Top Customer Success Jobs in Philadelphia, PA

The Sr Customer Success Manager develops and executes strategic plans to grow key customer relationships, maximize value, and drive revenue through increased product utilization.

The Director of Customer Success - Growth will drive retention and expansion for mid-market clients, optimize implementation processes, and enhance customer engagement through automated systems and data analysis.

The Customer Success Manager at Claritas Rx is responsible for managing client relationships, ensuring successful implementation, and delivering value through data insights and project management. They facilitate communication and collaboration among clients and internal teams while mentoring junior colleagues and supporting the team's growth.

The Customer Success Manager at Casebook PBC manages customer retention and advocacy for a portfolio of small-to-mid-sized clients, focusing on adoption and measurable outcomes, while collaborating with onboarding and marketing teams.

As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.

Lead and manage a team of Customer Success Managers, focusing on strategic account management, customer advocacy, and performance improvement to drive customer satisfaction and retention.

The PBM Client Success Associate is the main client contact for PBM operations, ensuring issue resolution and building relationships with internal teams and clients. Responsibilities include tracking issues, driving solutions, and maintaining service quality.

The Skills Strategy Manager advises enterprise clients on AI-enabled workforce transformation, oversees customer deployments, and fosters executive relationships to ensure sustained program success and growth.

The Customer Success Manager will manage customer accounts post-signature, ensure they utilize robotic systems effectively, and communicate their needs cross-functionally.

Lead and scale the client success function, align technology to client growth, design success frameworks, and manage key accounts while developing the CSM team.

Lead the Client Success team for Track & Field/Cross Country and Wrestling, overseeing partner support and operational execution. Manage workflows, establish performance standards, and collaborate with internal teams.

The Customer Success Manager serves as a trusted advisor to clients, enhancing platform utilization, optimizing workflows, and driving revenue growth through customer relationships and contract renewals.

Lead and scale the Customer Success organization, driving strategy for adoption, retention, and growth while collaborating across functions.

The Customer Success Manager advocates for client satisfaction, understands business needs, manages customer relationships, and facilitates internal communication to support customer goals and success.

The Customer Success Manager leads the deployment of the Leadership Intelligence Platform, ensures client satisfaction, and drives adoption.

The Customer Success Manager drives customer value, builds executive relationships, optimizes platform adoption, and addresses issues proactively to ensure satisfaction and retention.

Manage customer success initiatives by ensuring effective onboarding, data integration, and product enhancement through collaboration with engineering and product teams.

Manage a portfolio of customers, driving adoption and growth through digital engagement strategies. Analyze data, design campaigns, and conduct webinars for customer engagement.

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

The Customer Success Manager will onboard clients, build partnerships, generate expansion opportunities, and collaborate with internal teams to enhance customer experience.

As a Customer Success Specialist, you'll support B2B clients post-launch of their LMS, guide them through onboarding, address inquiries via Salesforce, and monitor client engagement to drive adoption and satisfaction.

The Sr. Client Success Manager oversees post-sale client management, collaborates on campaign strategies, and provides insights and reporting to ensure client retention and satisfaction.

The Customer Success Coordinator is responsible for scheduling patient appointments, providing support, documenting interactions, and maintaining communication with patients and teams.

The Customer Success Manager guides agribusiness clients through onboarding and adoption of Ever.Ag's solutions, fostering relationships, driving value, and advocating for client needs to influence product development.