Top Customer Success Jobs
Localization Specialist responsible for translating and adapting product and marketing materials for French and Spanish markets, ensuring cultural relevance and high quality standards. Collaborate with teams, conduct quality assurance, and provide market insights. Requires 3+ years of experience and a Bachelor's degree in Translation or related field.
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A Customer Success Manager to help customers align their business goals to current and future product capabilities. Responsibilities include encouraging customers to utilize new features, relaying customer feedback with internal teams, evaluating churn and downsell risk, developing adoption plans for customers, conducting customer success reviews, building customer relationships, and aligning customers with enablement resources.
The Customer Journey Specialist at RingCentral will be responsible for building and driving programmatic efforts to enhance customer experiences, particularly focusing on the onboarding process. The role involves designing and implementing programs, engaging customers at scale, managing cross-functional programs, and executing change management initiatives. Desired qualifications include 2+ years of relevant cloud-related program management experience, cross-functional collaboration skills, and a Bachelor's degree or equivalent experience. The position is part of RingCentral's Customer Care Organization, emphasizing post-sale customer support and relationship-building.
The Customer Journey Specialist will focus on improving customer experiences through programmatic efforts, particularly in the onboarding customer experience. Responsibilities include designing and implementing programs, engaging customers at scale, managing cross-functional programs, and implementing change management initiatives.
Manage the relationship with call center vendor operations, ensure service levels are met, identify issues and drive changes, collaborate with internal teams, oversee escalations, and lead workforce.
Featured Jobs
Cloud Engineering Support Specialist position at Cox Communications with hourly base pay rate of $25.58 - $38.37. Employees eligible for benefits such as paid time off, holidays, and additional compensation. Cox is the largest private telecom company in America, providing services to six million homes and businesses. Join Cox Communications today to bring people closer through broadband and smart home tech.
As a Customer Success Manager at Sprout Social, you will own the business relationship for a portfolio of enterprise customers in the US, provide personalized experiences, drive product adoption, and inspire customer loyalty.
Provide support to members in resolving disputes, manage and triage incoming claims, improve dispute resolution process, and communicate with members and vendors.
Looking for a Customer Support Manager to lead and innovate in providing the best level of service to customers worldwide. Responsibilities include building and managing a productive team, evaluating processes for improvement, and collaborating across departments. Qualifications include 10 years of technical customer support experience and proficiency in English. Join a startup-like atmosphere with a passionate and international team at Dedrone.
Responsible for providing customer support to distributors and dealers, processing sales orders, resolving shipment errors, and handling credit processing. Must have 2 years of customer service experience in a fast-paced environment and strong communication skills.
Customer Support Associate role at Wise, assisting English-speaking customers with a focus on problem-solving, communication, teaching, learning, and feedback. Hybrid position in Austin, TX. Competitive package including a starting salary of $22.50 per hour + RSUs + benefits.
The Premedia Specialist will support our Traffic function and manage the flow of materials, including electronic files, images, and documents, between internal and external parties. They will review materials, provide feedback, color correct images, and prioritize work to meet deadlines.
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