Top Customer Success Jobs
As a Procurement Specialist, you will review and process purchase requests and orders, negotiate contracts with vendors, and collaborate with internal teams such as IT and finance. Your role will focus on ensuring compliance with company policies and identifying cost-saving opportunities through vendor analysis.
The Technical Support Specialist will troubleshoot technical problems via phone and Zendesk, create FAQs, and document product issues while maintaining excellent communication with customers. They will collaborate with the team to improve product functionality and enhance the overall customer experience.
The Support Representative will address client needs by answering calls, responding to inquiries through various communication channels, and providing solutions or escalating issues as necessary. They will build relationships with users, utilize CRM tools effectively, and ensure high-quality customer service while adhering to company policies.
The Client Success Manager at DeepIntent is responsible for managing post-sales activities, providing exceptional client service, and driving revenue and renewals for media buys. They build client relationships, monitor campaign performance, and collaborate with Sales and Strategy for account growth.
The Client Relationship Manager is responsible for managing the client experience from referral through continuity of care. This includes developing relationships with referral sources, taking referral calls, educating clients, scheduling visits, managing client care, and coordinating with local office staff to ensure optimal service delivery.
The Customer Success Manager at Lightricks will lead customer onboarding and relationship management, providing support and training to ensure effective use of the LTX Studio platform. The role focuses on maximizing customer satisfaction, retention, and advocacy, while developing success metrics and strategies, proactively resolving issues, and creatively engaging customers to achieve their business goals.
The Merchant Enablement Specialist will manage relationships with merchant partners, analyze performance to recommend improvements, ensure seamless integration of PublicSquare products, and drive merchant engagement. Responsibilities include onboarding, consulting, and contributing feedback for product development based on merchant interactions.
The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.
The Customer Success Manager (CSM) will manage key customer relationships, ensure quality service delivery, advocate for clients, identify growth opportunities, and collaborate with internal teams to optimize ROIs for customers, mainly focusing on Salesforce and CRM platforms.
The Customer Success Representative will ensure customer satisfaction and retention, becoming the main contact for assigned customers, and driving product usage and training. This role involves addressing customer needs, providing strategic advice, managing customer health monitoring, and identifying upsell opportunities.
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