Top Tech Support Jobs in Minneapolis, MN

The Implementation Technical Consultant at UJET oversees customer implementations of the UJET platform, ensuring timely execution and satisfaction. Responsibilities include managing project scopes, documenting requirements, configuring solutions, and building virtual agents using Google Dialogflow while contributing to process improvements.

As a Travel Support Consultant, you will provide exceptional customer service by handling queries related to bookings via email, calls, and live chat while utilizing your expertise in GDS and ticketing. You'll also gather client feedback to enhance the travel experience and support team operations with various administrative tasks.

The Production Support Engineer will be responsible for managing production and test environment issues, troubleshooting incidents, and ensuring effective communication with stakeholders. The role requires collaboration with teams to perform systems monitoring and participate in the management of maintenance activities. Additional responsibilities include providing status reports, enhancing production support processes, and managing incident management tools.