The Role
WordPress Support Engineers at Rocket.net provide industry-leading customer service by resolving technical issues, communicating with customers, and ensuring unparalleled customer experience. Responsibilities include providing support through various channels, troubleshooting WordPress issues, and improving product based on customer feedback. Requires 2+ years experience with WordPress, excellent communication skills, and knowledge of web hosting stacks and tools. Remote position with benefits like flexible vacation and paid education.
Summary Generated by Built In
Top Skills
Linux
PHP
Wordpress
The Company
What We Do
Rocket.net — lightning-fast managed hosting for your WordPress. Cosmic speed and built-in security suite to accelerate and protect any WordPress site. Automated updates, daily backups, real-time malware scanning, and patching. Just hit 'start' and your website is ready for blast-off.
