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Top Customer Success Jobs in Miami, FL
Agency • Marketing Tech
The Client Success Manager will manage 30-60 healthcare accounts, overseeing onboarding, ongoing account management, and identifying growth opportunities. Responsibilities include maintaining communication, tracking performance metrics, and preparing reports.
Top Skills:
ClickupGohighlevelMeta Ads ManagerSlack
Analytics • Business Intelligence • Consulting • Financial Services
The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.
Top Skills:
DropboxHubspotMonday.ComOutlookSlack
7 Days AgoSaved
Information Technology • Consulting
The Vice President of Client Success at LawRank will lead the client success organization, ensure high client retention, develop revenue growth strategies, and establish a robust operating model while interacting with senior management and providing a strategic vision for client engagement.
Top Skills:
HubspotPm PlatformSalesforce
Reposted 7 Days AgoSaved
Cloud • Digital Media • Enterprise Web • Marketing Tech • Software
The Senior Technical Account Manager oversees customer relationships, driving engagement, onboarding, AI enablement, and business outcomes using ClickUp's platform.
Top Skills:
AIAutomationClickupIntegrations
Reposted 7 Days AgoSaved
Cloud • Information Technology • Insurance • Software • Analytics
The Customer Success Manager will drive customer engagement and satisfaction, create strategic plans, and foster partnerships to maximize Guidewire's value for clients.
Top Skills:
AICloud TechnologiesGuidewire Insurancesuite
Financial Services
Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.
Top Skills:
CanvaZoom
Design
The Strategic Customer Success Manager at Maze will manage high-value accounts, drive customer adoption, provide strategic guidance, conduct business reviews, and collaborate across teams to ensure customer success and retention.
Top Skills:
CatalystChurnzeroGainsightSalesforce
Artificial Intelligence • Cloud • Marketing Tech • Sales • Software • Business Intelligence
As a Customer Success Manager, you will oversee significant mid-market accounts, managing client relationships, driving retention, and maximizing growth through upselling and advocacy while collaborating with cross-functional teams.
Top Skills:
B2BSaaS
AdTech • Information Technology • Marketing Tech • Software
As a Customer Success Manager, you will manage relationships with restaurant partners, drive product adoption, enhance retention, and facilitate onboarding. You'll collaborate with cross-functional teams to support customer growth and analyze performance metrics to identify improvement opportunities.
Top Skills:
ChilipiperCrm-Driven SystemsGoogle SuiteOutreachSalesforce
Information Technology
The Customer Success Specialist ensures the success and satisfaction of Wildix partners through support, relationship building, and account management while identifying growth opportunities.
Top Skills:
Salesforce
Software
The Customer Success Enablement Manager will enhance post-sales strategies, drive measurable improvements in customer outcomes, and develop scalable enablement programs for customer success teams.
Top Skills:
GainsightGongSalesforceWorkramp
eCommerce • Retail • Software
As a Client Success Manager, you will manage relationships with retailer clients, create success plans, monitor feature usage, provide recommendations, and collaborate with cross-functional teams to drive client satisfaction and value.
Top Skills:
Ai ToolsCRMGainsightLookerPower BISaaSSalesforce
New
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Security • Cybersecurity
The Customer Success Manager ensures customers realize the full value of Proofpoint products, driving renewals and add-ons through effective account management and advocacy.
Top Skills:
CloudCybersecurityEmailNetworking
Fintech • Payments • Software • Financial Services
The role involves onboarding new customers, educating them about Wisetack's benefits, and managing merchant relationships to drive successful activation and growth.
Top Skills:
ChatgptClaudeConfluenceGoogle SuiteGranolaSalesforceSalesloftSlackTableau
Fintech • Software • Financial Services • Automation
Lead the Customer Success team by driving onboarding, engagement, and retention strategies, while managing high-value accounts and collaborating with product and sales.
Top Skills:
GainsightHubspot
8 Days AgoSaved
Edtech • Professional Services • Social Impact
Lead client engagement initiatives, guide participants in transformational programs, and develop long-term relationships to ensure client success.
Top Skills:
Analytics PlatformsCrm Systems
Software
Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.
Top Skills:
Grc
Enterprise Web • Mobile • Other • Professional Services • Software • App development
The Customer Success Manager will manage customer relationships, drive renewals and expansions, engage with stakeholders, and ensure customer goals align with product value, while maintaining high retention rates.
Top Skills:
SaaS
Information Technology • Professional Services • Industrial • Manufacturing
The Customer Success Manager will manage client relationships from onboarding to ongoing support, ensuring satisfaction and timely delivery of projects.
Top Skills:
Crm ToolsVideo Conferencing
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client accounts, ensures smooth onboarding, analyzes performance, and collaborates with teams to enhance client success.
Top Skills:
ExcelGoogle SheetsSalesforce
Healthtech • Information Technology
Manage post-sales client relationships, focusing on adoption and satisfaction while leading a small team. Analyze data for strategic insights and foster cross-functional collaboration.
Top Skills:
ConfluenceExcelHubspotJIRAPowerPointSalesforceSQL
Reposted 8 Days AgoSaved
Information Technology • Security • Cybersecurity
As a Customer Success Open Authorization API Engineer, you'll design and implement API integrations, engage with customers, and deliver enablement sessions to enhance their capability in using the Veza platform.
Top Skills:
AWSAzureGCPLinuxPythonRest ApisSQLWindows Server
Software
Manage a portfolio of strategic accounts, executing success plans to enhance customer outcomes and ensure alignment with solutions. Collaborate with cross-functional teams to support revenue growth and retention, while mentoring Customer Success Managers.
Top Skills:
Ai-Powered ApplicationsBardChatgptGainsightMs Copilot
Cloud • Fintech • Other • Software
The Vice President of Customer Success at CaptivateIQ will lead the customer success organization, focusing on renewals, expansions, and driving sustainable customer value across varied segments. This builder and coach will transform the CS team and implement systems to scale operations effectively, enhancing customer engagement and satisfaction through a consultative approach.
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.
Top Skills:
APIsDockerGitGraphQLKubernetes
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