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Top Customer Success Jobs in Miami, FL

11 Days AgoSaved
Remote or Hybrid
Miami, FL
75K-105K Annually
Mid level
75K-105K Annually
Mid level
Software • Cybersecurity
As a Customer Success Manager, you'll drive customer adoption, retention, and growth, ensuring customers maximize the value of solutions through engagement, health monitoring, and relationship management.
Top Skills: Customer Relationship ManagementCybersecurity
11 Days AgoSaved
Remote
Miami, FL
165K-200K
Senior level
165K-200K
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
Lead and develop a team of Customer Success Managers, focusing on maximizing retention and growth for strategic customers in a high-paced environment.
11 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Artificial Intelligence • Software • Energy
Manage high-value customer accounts, drive product adoption, monitor customer health, and improve customer success processes to enhance client relationships and reduce churn.
Top Skills: Crm ToolsData AnalyticsGainsightHubspotSalesforce
11 Days AgoSaved
Remote
Miami, FL
140K-150K Annually
Senior level
140K-150K Annually
Senior level
Information Technology • Internet of Things
The Senior Manager, Customer Success will lead a team of Customer Success Managers, focusing on achieving performance targets, training, development, and managing customer engagements and escalations.
11 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Information Technology • Legal Tech • Software
As a Senior Client Success Manager, you'll manage high-value client relationships, enhance product adoption, and resolve escalated issues while collaborating with teams to drive growth and satisfaction.
Top Skills: AINlpSaaS
11 Days AgoSaved
Remote
Miami, FL
Junior
Junior
Information Technology • Consulting
Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.
Top Skills: ExcelFreshdeskSFDCZendesk
11 Days AgoSaved
Remote
Miami, FL
96K-126K Annually
Senior level
96K-126K Annually
Senior level
Security
Drive engagement with public sector clients, ensuring customer satisfaction through data analysis, relationship building, and collaboration with internal teams.
Top Skills: ChurnzeroGongHubspotSlackTableau
11 Days AgoSaved
In-Office or Remote
Miami, FL
90K-120K Annually
Senior level
90K-120K Annually
Senior level
Big Data • Healthtech • Mobile • Other
The Sr. Client Success Manager is responsible for managing and retaining clients, identifying upsell opportunities, and collaborating with teams to optimize product usage and outcomes.
11 Days AgoSaved
Remote
Miami, FL
Junior
Junior
Internet of Things
The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.
Top Skills: B2B SaasLast-Mile DeliveryLogistics
11 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Edtech • Marketing Tech • Software
The Sr. Customer Success Manager engages with customers, builds relationships, develops success plans, analyzes customer metrics, and advocates for customer needs while ensuring high satisfaction and contract renewals.
Top Skills: Data AnalysisElearningSaaS
11 Days AgoSaved
Remote
Miami, FL
115K-125K Annually
Senior level
115K-125K Annually
Senior level
Healthtech • Information Technology • Pharmaceutical
Customer Success Managers at Claritas Rx manage client relationships, ensuring successful implementation and satisfaction through strong communication and analytical problem-solving skills.
Top Skills: ExcelQuickbase
11 Days AgoSaved
Remote
Miami, FL
Senior level
Senior level
Software
The Senior Customer Success Manager will lead onboarding and implementation for enterprise clients, ensuring their success and satisfaction with the ArcSite platform.
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11 Days AgoSaved
Remote
Miami, FL
60K-60K
Mid level
60K-60K
Mid level
Events
The Client Success Manager will manage sponsor relationships, ensuring clients achieve their goals and have a positive experience through effective communication and support.
Top Skills: Google For BusinessMS Office
11 Days AgoSaved
Remote
Miami, FL
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Edtech
As a Customer Success Manager, you will ensure client satisfaction and retention by engaging customers, addressing issues, and driving revenue growth with clinical accounts.
Top Skills: Crm SystemsSalesforceTotango
11 Days AgoSaved
Remote
Miami, FL
90K-120K Annually
Junior
90K-120K Annually
Junior
Information Technology
The Customer Success Manager will build relationships with diverse accounts, drive platform adoption, and collaborate cross-functionally to resolve issues while learning technical skills.
Top Skills: APIsSQL
11 Days AgoSaved
In-Office or Remote
Miami, FL
Mid level
Mid level
Security
The Customer Success Manager will oversee federal customer onboarding, foster user engagement, ensure compliance, and identify expansion opportunities for the 1Kosmos platform.
Top Skills: FedrampFido2MfaPkiSsoZero Trust
11 Days AgoSaved
Remote
Miami, FL
140K-180K Annually
Senior level
140K-180K Annually
Senior level
Information Technology
The Strategic Customer Success Manager is responsible for customer retention, revenue expansion, technical support, and collaboration with cross-functional teams in a B2B SaaS environment.
Top Skills: APIsSnowflakeSQL
11 Days AgoSaved
Remote
Miami, FL
55K-65K Annually
Junior
55K-65K Annually
Junior
Edtech • Machine Learning • Software • Database
As an Associate Customer Success Manager, you will onboard new districts, assess usage data, facilitate renewals, and maintain relationships.
Top Skills: Apple/MacGainsightGoogle SuiteSalesforce
11 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Artificial Intelligence • Software
As a Customer Success Engineer, you will support customer onboarding, troubleshoot technical issues, and develop training materials while collaborating with internal teams.
Top Skills: APIsJavaScriptPython
11 Days AgoSaved
Remote
Miami, FL
65K-75K Annually
Senior level
65K-75K Annually
Senior level
Information Technology • Consulting
The Senior Client Success Manager serves as the main contact for clients, managing relationships and analyzing marketing campaign performance to ensure client retention and satisfaction.
Top Skills: Content MarketingEmail MarketingGoogle AnalyticsPaid MediaSeoSocial MediaWordpress
11 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Professional Services • Software • Consulting
The Client Success Manager ensures client satisfaction and success by managing relationships, data records, and project execution, while collaborating with internal teams.
Top Skills: CRMExcelHubspotMS OfficePowerPointSalesforceSharepoint
11 Days AgoSaved
Remote
Miami, FL
160K-240K Annually
Expert/Leader
160K-240K Annually
Expert/Leader
Cloud • Fintech • Productivity • Software
Lead the customer success strategy for commercial segments, ensuring high-impact engagement, retention, and operational excellence while collaborating cross-functionally.
Top Skills: GainsightSalesforce
Reposted 11 Days AgoSaved
In-Office or Remote
Miami, FL
154K-200K Annually
Senior level
154K-200K Annually
Senior level
Software
Lead the digital customer success team to develop and implement a scalable digital engagement model that enhances customer retention and product adoption while managing a high-performing team.
Top Skills: Ai Copilots/AgentsCommunity PlatformsGainsightKnowledge SystemsLms ToolsPx
Reposted 11 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Software
The Customer Success Manager will oversee post-onboarding client relationships, drive feature adoption, and work cross-functionally to enhance customer experiences in the Film and Television sector.
Reposted 11 Days AgoSaved
Remote
Miami, FL
Mid level
Mid level
Aerospace
The Manager of Customer Success will identify new sales opportunities, nurture client relationships, and drive revenue growth in the aviation sector.
Top Skills: Salesforce
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