Top Customer Success Jobs in Miami, FL

The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.

As a Client Success Specialist, you will manage inbound customer support, helping districts with product adoption, resolving issues, and collaborating with teams to improve customer experience. You will also analyze support trends and engage with your accounts throughout the year.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.

As a Customer Success Representative, you will support Dubber's channel partners and customers, ensuring high-quality service, onboarding, and retention, while troubleshooting issues and maintaining relationships to drive satisfaction.

The Customer Success Manager - VMware onboarding customers, guiding them through product lifecycles, maintaining relationships, analyzing usage data, and ensuring customer satisfaction and growth.

The role involves managing relationships with advertising partners, guiding them through onboarding, analyzing campaign performance, and collaborating cross-functionally to enhance the advertiser experience and support growth.

As a Customer Success Manager, you will guide educators in utilizing Edmentum solutions, ensuring customer success from onboarding through renewal, and promoting engagement with district leaders.

Manage Customer Success operations by optimizing processes, analyzing data for insights, and providing tools for team efficiency in a SaaS environment.

The Sr. Customer Success Manager - Enterprise will drive customer adoption, renewals, and develop strategies for long-term customer value, while managing executive relationships and operationalizing processes for scale.

The Principal Customer Success Manager at 6sense manages strategic customer relationships, drives customer growth, ensures product adoption, and oversees account plans to foster customer success and ROI.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

Manage client relationships, support and lead Client Success Managers, oversee performance, resolve issues, and enhance client satisfaction and retention.

The Digital Customer Success Manager facilitates customer relationships, manages service delivery, drives product adoption, and identifies upsell opportunities to enhance customer experiences and loyalty.

As a Customer Success Manager II, you will manage a portfolio of over 200 accounts, drive product adoption, and own customer renewals. You’ll use data to assess risks and opportunities while collaborating with sales and product teams to enhance customer experience.

The Manager of Customer Success leads a team to ensure customer adoption and retention while driving operational excellence and customer outcomes.

The Senior Strategic Customer Success Manager manages large accounts to drive adoption, retention, and expansion while collaborating with internal teams and providing strategic guidance to customers.

The role involves managing federal contract requirements, compliance tracking, reporting, and supporting business development activities within Akicita's federal portfolio.

The Customer Success Representative engages with clients to optimize their use of AI-powered compliance solutions, ensures successful onboarding, provides ongoing support, and manages client projects efficiently.

The Customer Success Manager will maintain customer relationships, mitigate churn, onboard clients, contribute to sales, and enhance the overall customer experience through effective communication and data analysis.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The role involves contacting prospects interested in Construction Management software, answering their questions, guiding bookings for demos, and taking notes in the CRM system.

Supervises the Global Client Success team, coordinates workloads, develops training programs, oversees help desk functions, and monitors team KPIs to enhance client experience with laboratory submissions.

The Customer Success Associate manages sub-$2,500 renewal accounts, executes renewals using a playbook, and maintains Salesforce hygiene.

The Client Success Manager will manage 30-60 healthcare accounts, overseeing onboarding, ongoing account management, and identifying growth opportunities. Responsibilities include maintaining communication, tracking performance metrics, and preparing reports.

The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.