Top Customer Success Jobs in Miami, FL

The Lead Guide is responsible for training staff, managing operations during openings and closings, providing exceptional customer service, and ensuring compliance with regulations. This role involves educating customers about cannabis, managing patient records, and resolving conflicts to foster loyalty.

The Client Success Associate at Privia Health manages a portfolio of clients, ensuring exceptional account management and customer service. This role involves collaborating with internal teams, resolving client issues, and overseeing compliance requirements. The associate serves as a liaison to communicate updates and provides reporting and EMR assistance while contributing to operational projects.

The Senior Platform Specialist supports athenaOne applications by managing issues, leading projects, and customizing software for clinical staff. They provide training, maintain documentation, and ensure efficient use of EHR systems while collaborating with stakeholders and enhancing platform standards.

The Revenue Integrity Specialist is responsible for processing reimbursement audits, addressing payment performance audits, and tracking outcomes. They work collaboratively with operations consultants and management to ensure accuracy and compliance with payer contracts and government fee schedules.

The Customer Service Representative will handle inbound and outbound calls related to Medicare Advantage plans, entering member information into the CRM system and ensuring adherence to policies while providing excellent customer service.

The RN Client Success Manager at TheKey is responsible for managing client relationships and ensuring quality care delivery. This role involves conducting assessments, creating tailored care plans, building rapport with clients, training caregivers, and collaborating with the care team to enhance client satisfaction and compliance with state regulations.

The Client Support Supervisor ensures quality customer experiences by assisting the Call Center Manager in managing the Client Support Team, monitoring performance, and providing support for complex customer issues. They also foster a positive work environment by mentoring agents and managing daily operations, while ensuring service level objectives are met.

The Selling Specialist is responsible for driving sales and enhancing brand perception at Sephora Stores in the Ft. Lauderdale area through education and support. Responsibilities include achieving sales objectives, maintaining store relationships, executing events, and providing training in artistry.

As a Market Specialist for MAKE UP FOR EVER in Miami, you will drive sales through education and support within Sephora stores. Your role involves achieving sales objectives, executing sales strategies, managing inventory, coordinating events, and delivering training to Beauty Advisors. Building strong relationships with store teams and providing feedback on sales and product knowledge are key responsibilities.

The End User Support Specialist will provide technical support to end users, addressing issues via phone, chat, or in-person. Responsibilities include maintaining and troubleshooting systems, documenting processes, managing support tickets, and ensuring adherence to security protocols. The role emphasizes problem-solving and effective communication with both technical and non-technical staff.