Top Customer Success Jobs in Miami, FL

The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.

Manage a portfolio of customers as primary contact, drive adoption and retention, respond to support requests, troubleshoot issues with product teams, identify upsell and renewal opportunities, and provide customer insights to product and engineering.

The Director of Customer Success will lead a team to drive customer adoption, retention, and revenue growth, ensuring effective management of both customer relationships and operational processes.

As a Client Success Manager, you will partner with employer clients to enhance the value of Hinge Health's programs, driving retention and adoption. Responsibilities include building client relationships, conducting program audits, launching enrollment campaigns, and using data insights to maximize product utilization.

Manage a team of SMB Customer Success Managers, focusing on revenue growth, customer retention, and team performance while utilizing data-driven strategies.

Responsible for maintaining customer health and retention in financial accounts, delivering high-touch onboarding, and driving strategic growth through proactive partnerships and technical advisory.

The Customer Success Manager will manage enterprise customer portfolios, focusing on onboarding, driving product adoption, and ensuring renewals and expansion through strong relationship building and measurable outcomes.

As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.

The Senior Technical Customer Success Manager will manage customer relationships, drive product adoption, and handle technical challenges in a SaaS environment, especially in cybersecurity.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

Manage customer relationships, ensuring engagement, retention, and growth. Guide customers through the lifecycle, collaborating with the commercial team and product team.

The Lead - Customer Success Manager focuses on client onboarding, relationship building, support, and ensuring clients maximize value from products and services, overseeing communication across teams.

The Enterprise Customer Success Manager will lead partnerships with enterprise customers, driving onboarding, adoption, and measurable outcomes while mentoring CSMs and collaborating across teams.

The Customer Success Manager will manage client relationships, drive expansion in existing accounts, and support customers in achieving their goals with Keeper's cybersecurity solutions.

As a Customer Success Executive, you will implement AI solutions in healthcare systems, ensuring strong adoption, measurable outcomes, and collaborating closely with clinical and operational teams.

The Customer Success Manager ensures client satisfaction, maximizes product utilization, mitigates risks, identifies revenue opportunities, and maintains relationships with dealerships.

Lead client success and growth initiatives at Ruvixx by spearheading enterprise opportunities and managing strategic accounts, ensuring campaign success and stakeholder engagement.

The Customer Success Operations Analyst will build reporting and dashboards, drive data-informed decisions, and improve customer success outcomes through analytics and automation.

The Senior Client Success Manager manages client relationships, oversees digital marketing campaigns, and ensures client retention by analyzing performance data and providing tailored marketing recommendations.

The Client Success Coordinator supports account teams by managing administrative tasks, tracking deliverables, and assisting with reporting and data accuracy, while learning about Comscore's tools and processes.

Manage diverse healthcare clients and projects, ensuring client satisfaction and collaboration with teams while utilizing project management tools.

The Senior Customer Success Manager will lead project planning, coordinate stakeholders, manage customer requests, and ensure successful software delivery and user training.

Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.

The Customer Success Manager at Yembo will drive revenue retention, operationalize success, manage strategic turnarounds, and communicate effectively with customers and internal teams.

This Customer Success Manager role focuses on strategic partnership with health system executives, improving patient outcomes through AI-driven insights, and driving account retention and growth.