Top Customer Success Jobs in Hampton, VA

Reposted 22 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Information Technology • Software • Automation
The Customer Success Associate will ensure customer satisfaction and retention, provide training, and collaborate with teams to enhance customer experiences.
Top Skills: FreshdeskGainsightHubspot
Reposted 22 Days AgoSaved
Remote
Hampton, VA
129K-200K Annually
Senior level
129K-200K Annually
Senior level
Cloud • Software
The Majors Customer Success Manager ensures successful implementation for strategic customers, builds relationships, and coordinates with internal teams to exceed customer expectations.
Top Skills: AcdsContact Center TechnologyCrmsDialersIvrsQa SystemsSalesforceWfm
Reposted 22 Days AgoSaved
Remote
Hampton, VA
56K-129K Annually
Junior
56K-129K Annually
Junior
Cloud • Software
The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Expert/Leader
Expert/Leader
Artificial Intelligence • Software
The Global Vice President of Customer Success will lead the Customer Success organization globally, driving strategy, customer satisfaction, retention, and growth, while fostering a high-performing team culture.
Top Skills: AIEqms Platform
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Marketing Tech
Responsible for onboarding customers and leading strategies in SEO and content, converting initial engagements into long-term contracts while ensuring customer satisfaction and growth.
Top Skills: AIContent StrategySeo
Reposted 22 Days AgoSaved
Remote
Hampton, VA
160K-185K Annually
Senior level
160K-185K Annually
Senior level
Artificial Intelligence • Fintech • Software • Financial Services
Lead and scale a high-performing Customer Success team, build relationships with key stakeholders, and drive customer retention and advocacy through operational improvements.
Top Skills: ChurnzeroGainsightSalesforce
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
AdTech • Agency • Marketing Tech • Software
The Senior Customer Success Manager drives loyalty for home service clients, ensuring successful delivery of digital marketing solutions and maintaining strong client relationships.
Top Skills: Crm ToolsDigital Marketing SolutionsDisplayEmail MarketingFacebookGa4InstagramProject Management SoftwareSemSeoWeb Design
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Edtech
The Customer Success Manager will manage user support, drive engagement, monitor analytics, and collaborate with teams to enhance customer satisfaction and retention.
Top Skills: Analytics ToolsCircleCrm SystemsHubspotPosthog
Reposted 22 Days AgoSaved
Remote
Hampton, VA
115K-145K Annually
Senior level
115K-145K Annually
Senior level
Marketing Tech • Mobile • Software
The Senior Client Success Manager ensures client success post-sale, manages client relationships, develops success plans, and drives renewals and expansion within client accounts.
Top Skills: HarvestJIRATrello
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Mid level
Mid level
Artificial Intelligence • Software
Customer Success Manager at Sensi.AI responsible for post-sale customer relationships, driving renewals, and ensuring customer satisfaction through expert guidance and relationship building.
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Blockchain • Software • Database • Analytics
Own post-sales customer experience for enterprise and developer customers: onboarding, adoption, retention, renewals, expansion, executive alignment, product feedback loops, customer health scoring, playbook development, and advocacy.
Top Skills: BlockchainBlockchain ArchitecturesDeveloper WorkflowsDexsEthereumNftsRpc NodesSaaSSQLStablecoinsWeb3
Reposted 22 Days AgoSaved
Remote
Hampton, VA
130K-165K Annually
Senior level
130K-165K Annually
Senior level
Healthtech
The Senior Director of Customer Success at Limber Health will manage large client accounts, drive growth through upselling, and lead a team focused on client satisfaction and success.
Top Skills: Digital Health SolutionsEmr Integrations
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Reposted 22 Days AgoSaved
Remote
Hampton, VA
120K-130K Annually
Senior level
120K-130K Annually
Senior level
Artificial Intelligence • Cybersecurity
The Partner Customer Success Manager oversees the post-sales experience for MSSP/MSP partners, driving adoption and enabling value realization with NodeZero, while fostering strategic relationships and contributing to partner resources.
Top Skills: ConfluenceGainsightJIRASalesforce
Reposted 22 Days AgoSaved
Remote
Hampton, VA
94K-118K Annually
Junior
94K-118K Annually
Junior
Healthtech
The Customer Success Associate will support SMB clients, driving adoption, retention, and expansion of services while managing client relationships and collaborating with internal teams.
Top Skills: ExcelGoogle SuitePowerPointSalesforceZendesk
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will own enterprise customer accounts, drive adoption and performance, troubleshoot technical issues, and ensure customer growth and success on Nash's platform.
Top Skills: APIsJIRA
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Technical Customer Success Manager will manage enterprise accounts, driving adoption and performance while collaborating with customer teams to optimize solutions on Nash's platform. This involves troubleshooting, advising, and ensuring customer satisfaction and growth.
Top Skills: APIsPythonSQL
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Food • Logistics • On-Demand • Retail • Software
The Customer Success Engineer ensures that enterprise customers successfully integrate and scale on the platform by providing technical guidance, troubleshooting, and performance optimization. They act as the technical owner for customer accounts, supporting solutions design and deployment while analyzing operational KPIs.
Top Skills: APIsIntegrationObservability ToolsWorkflow Engines
Reposted 22 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Information Technology • Security • Cybersecurity
The Senior Customer Success Manager oversees enterprise customer success, driving renewals, value realization, and executive engagement while managing complex accounts.
Top Skills: Access CertificationsCompliance InitiativesIdentity Governance & AdministrationPrivileged Access ManagementSaaSZero Trust Programs
Reposted 10 Days AgoSaved
Remote
Hampton, VA
Entry level
Entry level
Legal Tech • Software
The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.
Top Skills: Legal Practice Management SoftwareSaaS
23 Days AgoSaved
Remote
Hampton, VA
Senior level
Senior level
Security • Cybersecurity • Automation
Own post-sales journey for enterprise customers: lead onboarding and technical implementation, drive adoption and measurable outcomes, manage account strategy and retention, engage executives, collaborate across Sales, Product, Engineering, and advocate customer needs to influence product direction and expansion.
Top Skills: Cybersecurity
Reposted 23 Days AgoSaved
In-Office or Remote
Hampton, VA
95K-125K Annually
Mid level
95K-125K Annually
Mid level
Software
As a Customer Success Manager, you will manage post-sale client relationships, drive adoption, reduce churn, and ensure client satisfaction for mid-market customers.
Top Skills: Salesforce
Reposted 23 Days AgoSaved
Remote
Hampton, VA
100K-115K Annually
Senior level
100K-115K Annually
Senior level
Software • Cybersecurity
The Customer Success Manager at CyberSheath oversees customer relationships, coordinates technical projects, identifies upsell opportunities, and ensures customer satisfaction by managing internal teams and processes effectively.
Top Skills: A+Az-900CcnaCismNetwork+Security+
Reposted 23 Days AgoSaved
Remote
Hampton, VA
135K-150K Annually
Senior level
135K-150K Annually
Senior level
Software
The Senior Director of Customer Success leads the strategy for the department, enhancing the customer journey, retention, and performance standards while collaborating cross-functionally.
Reposted 23 Days AgoSaved
Remote
Hampton, VA
155K-200K Annually
Senior level
155K-200K Annually
Senior level
Information Technology
The Technical Customer Success Manager ensures the success of strategic customers by managing relationships, driving retention, and shaping customer success strategies. Responsibilities include onboarding, risk mitigation, and championing customer needs while leveraging technical expertise in DevOps and cloud infrastructure.
Top Skills: AWSAzureGCPSQLTerraform
Reposted 23 Days AgoSaved
Remote
Hampton, VA
95K-130K Annually
Senior level
95K-130K Annually
Senior level
Other
The Customer Success Manager will manage relationships with sports and entertainment venues, ensuring successful deployment and ongoing support for kiosk operations, while proactively monitoring account health and readiness for events.
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