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Top Technical Support Jobs

Reposted YesterdaySaved
Remote
Pennsylvania, USA
Entry level
Entry level
Software
The Technical Support Representative assists in installing and troubleshooting software, analyzes log files, resolves customer issues, and maintains customer satisfaction through effective support and communication.
Top Skills: MssqlOracleTeamsWebexWindows OsZendesk
Reposted YesterdaySaved
Hybrid
Raleigh, NC, USA
50K-70K Annually
Junior
50K-70K Annually
Junior
Software
The Technical Support Engineer provides technical support to customers, troubleshoots issues, communicates effectively, and mentors new hires.
Top Skills: CSSHTMLJquery
Reposted YesterdaySaved
In-Office
Clifton Park, NY, USA
65K-85K Annually
Mid level
65K-85K Annually
Mid level
Software
As a Technical Support Specialist, you'll provide end-user hardware/software support, manage user accounts, and maintain critical infrastructure, ensuring service efficiency for research and development teams.
Top Skills: LinuxmacOSWindows
Reposted YesterdaySaved
Hybrid
2 Locations
38-43 Hourly
Mid level
38-43 Hourly
Mid level
Artificial Intelligence • Software
As a Technical Support Engineer, you'll provide expert-level customer support, troubleshoot technical issues, and collaborate with cross-functional teams to ensure efficient resolution while contributing to process improvements.
Top Skills: Api Debugging ToolsAzureCSSGleanHTMLJIRAOktaPythonSalesforceSftpZendesk
Reposted 9 Days AgoSaved
In-Office
Ann Arbor, MI, USA
Junior
Junior
Marketing Tech
The Technical Support Specialist will handle customer requests, troubleshoot issues, document bugs, and collaborate with teams to resolve technical issues.
Top Skills: APIsAWSExcelJIRAPostmanSalesforceSQL
2 Days AgoSaved
In-Office
Kansas City, MO, USA
65K-90K Annually
Mid level
65K-90K Annually
Mid level
Software • Cybersecurity
As a Technical Support Engineer, you will provide exceptional support to enterprise customers, troubleshoot technical issues, maintain documentation, and collaborate cross-functionally to enhance customer satisfaction and drive improvements.
Top Skills: AWSAzureSQLZendesk
Reposted 7 Days AgoSaved
Hybrid
Austin, TX, USA
Senior level
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.
Top Skills: 47)ApacheBashCachingCurlDigDnsGitHTTPHttp Reverse ProxyingHttp(S)IisJavaScriptLinuxLoad BalancingNginxOpensslOsi Model (Layers 3PythonSsl/TlsTraceroute
Reposted 2 Days AgoSaved
In-Office
3 Locations
81K-122K Annually
Mid level
81K-122K Annually
Mid level
Cloud • Software
The Technical Support Engineer will manage complex technical issues within Salesforce's AI CRM, provide excellent customer support, and collaborate with product teams for improvements.
Top Skills: ApexCSSHTMLJavaScriptPythonRedshiftSalesforce PlatformSnowflakeSQL
Reposted 2 Days AgoSaved
In-Office
Washington, DC, USA
Mid level
Mid level
Software
The Technical Support Analyst (Tier II) ensures smooth IT operations by configuring systems, providing user support, managing security, and maintaining documentation.
Top Skills: Hyper-VLinuxVMwareWindows
Reposted 2 Days AgoSaved
In-Office
Hanover, MD, USA
105K-155K Annually
Senior level
105K-155K Annually
Senior level
Information Technology • Security • Software
The role involves providing System Engineering and Technical Support for Zero Trust Implementation, with responsibilities including documentation, system configuration, and collaboration with various teams.
Top Skills: AWSDockerJSONKubernetesMongoDBMySQLNifiOauthOraclePostgresRestSAMLXML
Reposted 2 Days AgoSaved
In-Office
3 Locations
27-30 Hourly
Internship
27-30 Hourly
Internship
Information Technology • Other
As a Technical Support Engineer Intern at Tanium, you'll assist customers by resolving technical issues, engaging in root cause analysis, and contributing to projects that enhance customer satisfaction while receiving mentorship.
Top Skills: NetworkingOperating SystemsSecurity SoftwareTanium Platform
Reposted 2 Days AgoSaved
Easy Apply
In-Office
Scottsdale, AZ, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
Lead and scale Tier 2 Technical Support, managing a team that resolves complex product issues, drives technical excellence, and partners with engineering to improve product reliability.
Top Skills: AdfsAzureCloud-Based SolutionsHardware TroubleshootingInternet NetworkingMobile DevicesOktaRoutingSecure Shell (Ssh)Software TroubleshootingWindows
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Reposted 3 Days AgoSaved
Remote
United States
54K-80K Annually
Junior
54K-80K Annually
Junior
Information Technology • Consulting
The Technical Support Engineer I provides advanced technical support, resolves customer issues, manages complex problems, and documents solutions within the healthcare imaging domain.
Top Skills: BashDb2DicomHl-7JavaKornMedical Information SystemsOraclePerlSQLVb
3 Days AgoSaved
In-Office
Los Angeles, CA, USA
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Legal Tech
The Technical Support Analyst provides IT support for hardware, software, and networking issues, focusing on legal applications and ensuring data security compliance.
Top Skills: AndroidDocument Management SystemsiOSmacOSMicrosoft 365Mobile Device ManagementRemote Access PlatformsServicenowWindows Os
3 Days AgoSaved
In-Office
Upper Saddle River, NJ, USA
45K-45K Annually
Entry level
45K-45K Annually
Entry level
Social Media • Software
The Technical Support Specialist will provide Level 1 support for camera-based and IP video systems, diagnosing technical issues and assisting customers with system functionality.
Top Skills: HardwareIp Video SystemsNetworkingSoftwareTcp/Ip
3 Days AgoSaved
Hybrid
Lehi, UT, USA
Junior
Junior
eCommerce • Logistics • Software • Analytics
The Technical Support Senior manages technical triage, troubleshooting complex SaaS issues, while enhancing support workflows and providing actionable feedback to Product and Engineering teams.
Top Skills: Ai ToolsAPIsAsanaClickupGitZendesk
Reposted 3 Days AgoSaved
In-Office or Remote
26 Locations
17-20 Hourly
Junior
17-20 Hourly
Junior
Security
The role involves providing technical customer support for alarm systems and home automation through phone calls, troubleshooting issues, and ensuring customer satisfaction.
Top Skills: Computer ApplicationsCustomer ServiceTroubleshooting
Reposted 3 Days AgoSaved
In-Office
New York, NY, USA
119K-161K Annually
Mid level
119K-161K Annually
Mid level
Artificial Intelligence • Legal Tech • Professional Services • Software
The Premium Support Specialist handles complex, time-sensitive support for strategic customers, ensuring effective communication and incident management, while collaborating with Customer Success and engineering teams.
Top Skills: AIEscalation PlaybooksIncident Management FrameworksTechnical Support
3 Days AgoSaved
In-Office
Kettering, OH, USA
Junior
Junior
Healthtech
As a Technical Support Specialist II, you'll provide frontline technical customer support, manage Active Directory and Exchange accounts, and support mobile devices. You'll focus on collaboration and teamwork while enhancing operations through process improvements.
Top Skills: AdobeAppleMicrosoft Active DirectoryMicrosoft ExchangeWindowsMobile Device ManagementSamsungVpn Client
Reposted 3 Days AgoSaved
In-Office
Sheboygan, WI, USA
Entry level
Entry level
Insurance • Software
The Technical Support Analyst installs and maintains PC hardware and software, troubleshoots user issues, and provides training and assistance.
Top Skills: Audio Visual EquipmentMobile Device SystemsOperating SystemsPc HardwareSoftwareSpreadsheetsWord Processors
Reposted 3 Days AgoSaved
In-Office or Remote
6 Locations
130K-170K Annually
Senior level
130K-170K Annually
Senior level
Information Technology • Software • Database
Lead technical support for customers, diagnose issues in LLM applications, work with engineering to resolve bugs, and mentor support engineers.
Top Skills: DatadogDockerKubernetesOpentelemetryPythonTypescript
Reposted 3 Days AgoSaved
Easy Apply
In-Office
Atlanta, GA, USA
Easy Apply
57K-91K Annually
Mid level
57K-91K Annually
Mid level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer I will provide customer service and technical support for Axon products, resolve issues, and work closely with law enforcement clients on their technical needs.
Top Skills: Cloud SolutionsJIRALinuxNetworkingSalesforceSecure Shell (Ssh)SplunkVirtualization
Reposted 3 Days AgoSaved
Easy Apply
In-Office
Scottsdale, AZ, USA
Easy Apply
57K-91K Annually
Mid level
57K-91K Annually
Mid level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer I will provide expert troubleshooting and customer support for Axon products, ensuring client satisfaction and effective issue resolution while collaborating with law enforcement agencies.
Top Skills: AndroidCloud SolutionsComputer NetworkingCustomer ServiceiOSJIRASalesforceSecure ShellSplunkWindows Server Administration
Reposted 3 Days AgoSaved
Easy Apply
In-Office
Scottsdale, AZ, USA
Easy Apply
Senior level
Senior level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Manager of Technical Support will oversee the technical support team, develop procedures, manage metrics, and drive customer service improvements.
Top Skills: AcdFirewallsIdsInternet Working ProtocolsJIRALoad BalancersNetwork ElementsProtocolsQuality Management ToolsRoutersSalesforceServicesSwitchesTransport LayerVlanWorkforce Management Tools
Reposted 3 Days AgoSaved
Easy Apply
In-Office
3 Locations
Easy Apply
Mid level
Mid level
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer provides 1st and 2nd level support for Dedrone customers, troubleshooting issues and ensuring customer satisfaction through effective communication and problem-solving skills.
Top Skills: Cloud Computing SolutionsDrone ProtocolsLinuxRf Technology
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