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Top Technical Support Jobs
Biotech
Provide remote and on-site support for informatics applications, resolving technical issues, coaching engineers, and managing escalation processes in laboratory environments.
Top Skills:
Cerner Oracle HealthCloud-Based SolutionsComputer NetworkingData InnovationsEpic Beaker
Biotech
The role involves providing remote and on-site technical support, resolving complex issues for Informatics customers, and coaching field engineers. It requires collaboration with global support teams and the management of escalation processes.
Top Skills:
Cerner Oracle HealthCloud-Based Solution ArchitectureComputer NetworkingData InnovationsEpic BeakerLaboratory Middleware
Cloud • eCommerce • Fintech • Software • Biotech
The Technical Support Supervisor manages a team of support specialists, oversees ticket resolution, provides mentorship, and coordinates training and performance reviews.
Top Skills:
ConfluenceHubspotJIRAJSONSQLXML
Healthtech
Provide remote and onsite support for hardware, software applications, and networking in laboratory environments. Lead technical resolutions and mentor field engineers.
Top Skills:
Cerner Oracle HealthCloud-Based SolutionsComputer NetworkingData InnovationsEpic BeakerLife Science Lis
Healthtech
Provide remote and on-site support for middleware systems, manage escalations, coach field engineers, and analyze complex issues.
Top Skills:
Cerner Oracle HealthComputer NetworkingData InnovationsEpic BeakerLaboratory LisMiddleware Solutions
Hardware • Information Technology • Other • Software • Analytics
As a Technical Support Representative, you will provide technical solutions and support to SketchUp users, managing customer requests and enhancing user self-sufficiency with 3D modeling tools.
Top Skills:
3D Modeling SoftwareAndroidCustomer Support Ticketing SystemsGoogle SuiteiOSSketchupWindows
Information Technology • Security • Cybersecurity
The Technical Support Engineer provides customer support, troubleshooting technical issues, and working with teams to resolve problems in a secure environment, focusing on customer satisfaction.
Top Skills:
Active DirectoryApacheAWSAzureBashBindFirewall TechnologiesGCPIisIntrusion Detection SystemsJIRALanLinuxNetwork Vulnerability ScannersPythonSalesforceSambaSplunkSQLSshTcp/IpUnixWanWindows
Reposted 5 Hours AgoSaved
Aerospace
Lead the A220 Manufacturing Engineering and Industrial Support teams, driving operational excellence and continuous improvement to meet global standards. Oversee technical shop floor support, manage budgets, and coordinate with various teams for industrial strategies. Ensure effective integration of tools and processes while leading ramp-up and production efforts.
Top Skills:
Industrial EngineeringManufacturing EngineeringProject ManagementTooling
Cloud • Software
The VP, Technical Support Engineering oversees Slack's global support strategy, ensuring exceptional customer experiences and operational excellence across teams.
Top Skills:
Cloud/Saas Software
HR Tech
The Technical Support Specialist I provides remote support for Insperity's BPS products, assists clients with software issues, and ensures customer satisfaction through effective communication and problem-solving.
Top Skills:
Crm SystemsIsolvedWeb-Based Software Solutions
Payments • Sales • Software • Financial Services
The Tax Operations Manager will manage a team responsible for product and technical support, improve customer engagement through data-driven decisions, and lead initiatives improving customer support products.
Top Skills:
Zendesk
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Director of Technical Support will lead a global Tier 1 Technical Support team, defining strategy, improving customer experience, and leveraging AI for operational excellence.
Top Skills:
CcaasCRMErpJIRASalesforceWfm
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Cloud • Software
As a Technical Support Engineer, you will provide expert troubleshooting, customer support, and guidance on Salesforce technology to resolve technical issues and enhance user adoption.
Top Skills:
AIApexCSSHTMLJavaJavaScriptLlm TechnologiesSalesforceSQL
Artificial Intelligence • Information Technology • Software
Provide elevated technical support to Zoom customers, resolve support cases, maintain product proficiency, and create documentation.
Top Skills:
Google CalendarHubspotMarketoMicrosoft Office 365SalesforceVideo ConferencingZoom
Fintech • Software
As a Technical Support Engineer, you'll bridge customer support and product teams, resolving escalated technical issues, developing tools, and enhancing product stability and customer experience.
Top Skills:
AWSAzureC#GCPGitJavaJavaScriptPythonSQL
Hardware • Information Technology • Other • Software • Analytics
The Machine Control Product Specialist provides technical support, analyzes system performance, conducts testing, and empowers users through training to enhance construction productivity.
Top Skills:
Civil EngineeringConstruction SoftwareEarthworksGps Guided EquipmentHeavy EquipmentHydraulic SchematicsMachine ControlTechnical Support
Social Media • Software
Provide Level 1 technical support for camera-based and IP video systems, troubleshoot issues, and assist users with technical inquiries.
Top Skills:
Camera-Based SystemsIp Video SystemsNetworking FundamentalsTcp/Ip
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer provides first and second level technical support for customers, troubleshooting hardware and software issues, and ensuring high customer satisfaction.
Top Skills:
Cloud ComputingLinuxNetworkingRf TechnologyUav Protocols
Artificial Intelligence • Software
The Enterprise Technical Support Engineer supports customers with APIs and integrations, troubleshooting issues and providing technical guidance while collaborating with cross-functional teams.
Top Skills:
APIsCurlJavaScriptJSONPostmanPythonRestXML
Software
The Senior Technical Support Specialist provides support for customers using Sage Intacct, troubleshooting inquiries, managing support tickets, and ensuring resolution of issues. They collaborate with internal teams and educate customers on product features while adhering to SLAs for response and resolution times.
Top Skills:
Erp SystemsIntercomNetSuiteQuickbooksSage IntacctSalesforceVital EdgeZendesk
Information Technology • Software
Escalation Engineers lead complex customer incidents, ensuring resolution through technical troubleshooting and cross-functional coordination while documenting solutions for continuous improvement.
Top Skills:
APIsApplication ServersDatabasesNetworksOperating SystemsRelational DatabasesService-Oriented ArchitecturesWeb Services
Information Technology • Financial Services
Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.
Top Skills:
ExcelPowerPointWord
Artificial Intelligence • Cloud • Software
The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.
Top Skills:
Ai ToolsAPIsEtlworksGisSalesforce Service CloudSQL
Artificial Intelligence • Cloud • Software
The Technical Support Specialist provides technical support and training to government leaders using OpenGov products while managing customer inquiries and case backlog.
Top Skills:
AISalesforce Service Cloud
Semiconductor • Manufacturing
The Technical Support Engineer provides expert hardware support to customers, develops communication plans, improves support structures, trains field engineers, and contributes to new product development.
Top Skills:
Electronics Tools And PlatformsMS OfficePc Troubleshooting
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