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Top Technical Support Jobs
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The Technical Support Specialist I provides remote support for Insperity's BPS products, assists clients with software issues, and ensures customer satisfaction through effective communication and problem-solving.
Top Skills:
Crm SystemsIsolvedWeb-Based Software Solutions
Payments • Sales • Software • Financial Services
The Tax Operations Manager will manage a team responsible for product and technical support, improve customer engagement through data-driven decisions, and lead initiatives improving customer support products.
Top Skills:
Zendesk
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Director of Technical Support will lead a global Tier 1 Technical Support team, defining strategy, improving customer experience, and leveraging AI for operational excellence.
Top Skills:
CcaasCRMErpJIRASalesforceWfm
Cloud • Software
As a Technical Support Engineer, you will provide expert troubleshooting, customer support, and guidance on Salesforce technology to resolve technical issues and enhance user adoption.
Top Skills:
AIApexCSSHTMLJavaJavaScriptLlm TechnologiesSalesforceSQL
Artificial Intelligence • Information Technology • Software
Provide elevated technical support to Zoom customers, resolve support cases, maintain product proficiency, and create documentation.
Top Skills:
Google CalendarHubspotMarketoMicrosoft Office 365SalesforceVideo ConferencingZoom
Fintech • Software
As a Technical Support Engineer, you'll bridge customer support and product teams, resolving escalated technical issues, developing tools, and enhancing product stability and customer experience.
Top Skills:
AWSAzureC#GCPGitJavaJavaScriptPythonSQL
Hardware • Information Technology • Other • Software • Analytics
The Machine Control Product Specialist provides technical support, analyzes system performance, conducts testing, and empowers users through training to enhance construction productivity.
Top Skills:
Civil EngineeringConstruction SoftwareEarthworksGps Guided EquipmentHeavy EquipmentHydraulic SchematicsMachine ControlTechnical Support
Social Media • Software
Provide Level 1 technical support for camera-based and IP video systems, troubleshoot issues, and assist users with technical inquiries.
Top Skills:
Camera-Based SystemsIp Video SystemsNetworking FundamentalsTcp/Ip
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
The Technical Support Engineer provides first and second level technical support for customers, troubleshooting hardware and software issues, and ensuring high customer satisfaction.
Top Skills:
Cloud ComputingLinuxNetworkingRf TechnologyUav Protocols
Artificial Intelligence • Software
The Enterprise Technical Support Engineer supports customers with APIs and integrations, troubleshooting issues and providing technical guidance while collaborating with cross-functional teams.
Top Skills:
APIsCurlJavaScriptJSONPostmanPythonRestXML
Software
The Senior Technical Support Specialist provides support for customers using Sage Intacct, troubleshooting inquiries, managing support tickets, and ensuring resolution of issues. They collaborate with internal teams and educate customers on product features while adhering to SLAs for response and resolution times.
Top Skills:
Erp SystemsIntercomNetSuiteQuickbooksSage IntacctSalesforceVital EdgeZendesk
Information Technology • Software
Escalation Engineers lead complex customer incidents, ensuring resolution through technical troubleshooting and cross-functional coordination while documenting solutions for continuous improvement.
Top Skills:
APIsApplication ServersDatabasesNetworksOperating SystemsRelational DatabasesService-Oriented ArchitecturesWeb Services
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Information Technology • Financial Services
Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.
Top Skills:
ExcelPowerPointWord
Artificial Intelligence • Cloud • Software
The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.
Top Skills:
Ai ToolsAPIsEtlworksGisSalesforce Service CloudSQL
Artificial Intelligence • Cloud • Software
The Technical Support Specialist provides technical support and training to government leaders using OpenGov products while managing customer inquiries and case backlog.
Top Skills:
AISalesforce Service Cloud
Semiconductor • Manufacturing
The Technical Support Engineer provides expert hardware support to customers, develops communication plans, improves support structures, trains field engineers, and contributes to new product development.
Top Skills:
Electronics Tools And PlatformsMS OfficePc Troubleshooting
Big Data • Software
The Technical Support Analyst Intern supports DCIM software implementation, customer inquiries, and data migration tasks. Responsibilities include ticket management, troubleshooting, documentation enhancement, and software testing.
Top Skills:
AutocadDcim SoftwareFresh DeskMicrosoft Office SuiteSQLVisio
Big Data • Software
The Technical Support Analyst provides customer support for DCIM software, manages tickets, resolves issues, and collaborates with the engineering team. Responsibilities include data migration, documentation improvement, and customer training.
Top Skills:
AutocadDcim SoftwareFresh DeskJIRAMicrosoft Office SuiteMs TeamsSlackSQLVisioZoom
Artificial Intelligence • Information Technology • Software
Lead and build a technical support organization, resolve complex platform and integration issues, design AI-first support systems and self-serve infrastructure, establish SLAs and feedback loops with Product and Engineering, and drive customer health, retention, and expansion through data-driven support processes.
Top Skills:
Ai TechniquesApi IntegrationsLlmsMakeN8NPrompt EngineeringRetrieval SystemsWorkflow AutomationZapier
Healthtech
The Technical Support Specialist provides remote troubleshooting for digital radiography systems and supports veterinary customers with hardware and software issues, demonstrating strong analytical and customer service skills.
Top Skills:
DicomMs Sql ServerPacsRemote DesktopTcp/Ip
Cloud • Information Technology • Database
Technical Support Analysts provide remote and on-site support for a range of products, requiring technical expertise in various operating systems and networking. They track time, manage tickets, and participate in after-hours support.
Top Skills:
BashCiscoDattoDellDhcpDnsHyper-VLinuxmacOSMerakiAzureOffice 365PowershellPythonSonicwallVeeamVmware VsphereVoipWindows Desktop OsWindows Server
Cloud • Information Technology • Database
The Senior Technical Support Analyst is responsible for providing advanced technical support, overseeing various technologies, and managing customer issues effectively. They must be ready for flexible schedules and have strong communication skills.
Top Skills:
BashCiscoDattoDellDhcpDnsHyper-VLinuxmacOSMerakiAzureMicrosoft ExchangeMicrosoft SqlOffice 365PowershellPythonSonicwallVeeamVmware VsphereVoipWindows Desktop OsWindows Server
Information Technology • Software
As an AI Automation Intern, you will collaborate with the Technical Support team to enhance operations through AI and automation. Key projects include evaluating AI tools, automating workflows, analyzing support data, and improving documentation.
Top Skills:
AIAnalyticsAutomationSaaS
Cloud • Software
As a Technical Support Engineer at Salesforce, you'll resolve complex technical issues, provide customer guidance, and enhance the Salesforce platform experience through effective troubleshooting and support.
Top Skills:
ApexCSSHTMLJavaJavaScriptSalesforceSQLTableau
Software
As a Technical Support Representative I, you will provide first-level support for technical issues, assist with troubleshooting, document customer interactions, and escalate complex issues when necessary.
Top Skills:
JIRASalesforceXML
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