Top Technical Support Jobs

Provide remote and on-site support for informatics applications, resolving technical issues, coaching engineers, and managing escalation processes in laboratory environments.

The role involves providing remote and on-site technical support, resolving complex issues for Informatics customers, and coaching field engineers. It requires collaboration with global support teams and the management of escalation processes.

The Technical Support Supervisor manages a team of support specialists, oversees ticket resolution, provides mentorship, and coordinates training and performance reviews.

Provide remote and onsite support for hardware, software applications, and networking in laboratory environments. Lead technical resolutions and mentor field engineers.

Provide remote and on-site support for middleware systems, manage escalations, coach field engineers, and analyze complex issues.

As a Technical Support Representative, you will provide technical solutions and support to SketchUp users, managing customer requests and enhancing user self-sufficiency with 3D modeling tools.

The Technical Support Engineer provides customer support, troubleshooting technical issues, and working with teams to resolve problems in a secure environment, focusing on customer satisfaction.

Lead the A220 Manufacturing Engineering and Industrial Support teams, driving operational excellence and continuous improvement to meet global standards. Oversee technical shop floor support, manage budgets, and coordinate with various teams for industrial strategies. Ensure effective integration of tools and processes while leading ramp-up and production efforts.

The VP, Technical Support Engineering oversees Slack's global support strategy, ensuring exceptional customer experiences and operational excellence across teams.

The Technical Support Specialist I provides remote support for Insperity's BPS products, assists clients with software issues, and ensures customer satisfaction through effective communication and problem-solving.

The Tax Operations Manager will manage a team responsible for product and technical support, improve customer engagement through data-driven decisions, and lead initiatives improving customer support products.

The Director of Technical Support will lead a global Tier 1 Technical Support team, defining strategy, improving customer experience, and leveraging AI for operational excellence.

As a Technical Support Engineer, you will provide expert troubleshooting, customer support, and guidance on Salesforce technology to resolve technical issues and enhance user adoption.

Provide elevated technical support to Zoom customers, resolve support cases, maintain product proficiency, and create documentation.

As a Technical Support Engineer, you'll bridge customer support and product teams, resolving escalated technical issues, developing tools, and enhancing product stability and customer experience.

The Machine Control Product Specialist provides technical support, analyzes system performance, conducts testing, and empowers users through training to enhance construction productivity.

Provide Level 1 technical support for camera-based and IP video systems, troubleshoot issues, and assist users with technical inquiries.

The Technical Support Engineer provides first and second level technical support for customers, troubleshooting hardware and software issues, and ensuring high customer satisfaction.

The Enterprise Technical Support Engineer supports customers with APIs and integrations, troubleshooting issues and providing technical guidance while collaborating with cross-functional teams.

The Senior Technical Support Specialist provides support for customers using Sage Intacct, troubleshooting inquiries, managing support tickets, and ensuring resolution of issues. They collaborate with internal teams and educate customers on product features while adhering to SLAs for response and resolution times.

Escalation Engineers lead complex customer incidents, ensuring resolution through technical troubleshooting and cross-functional coordination while documenting solutions for continuous improvement.

Seek motivated individuals for a full-time role in technical support within a dynamic financial technology environment, emphasizing customer service and communication skills.

The Technical Support Specialist provides omni-channel customer support, manages case backlog, troubleshoots technical issues, and offers training to enhance customer satisfaction and product usage.

The Technical Support Specialist provides technical support and training to government leaders using OpenGov products while managing customer inquiries and case backlog.

The Technical Support Engineer provides expert hardware support to customers, develops communication plans, improves support structures, trains field engineers, and contributes to new product development.