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Top Technical Support Jobs
Retail
The Technical Support Specialist provides first-point contact support for IT-related issues, troubleshooting systems for store leaders and franchisees, ensuring minimal operational disruption through effective resolution and documentation.
Top Skills:
BeyondtrustCloud-Based ApplicationsJIRAMicrosoft Remote DesktopPos SystemsServicenowTcp/IpTeamviewerVpnWi-FiWindows-Based SystemsZendesk
Retail
The Technical Support Specialist provides first-contact technical assistance, troubleshooting IT-related issues for store leaders and franchisees. They utilize various tools to resolve hardware, software, and network issues, document interactions, and escalate complex incidents while ensuring excellent customer service and system reliability.
Top Skills:
BeyondtrustCloud-Based ApplicationsJIRAMicrosoft Remote DesktopPos SystemsServicenowTcp/IpTeamviewerVpnWi-FiZendesk
Retail
The Technical Support Specialist assists store leaders and franchisees by diagnosing and resolving IT issues remotely, ensuring minimal disruption to operations while providing exceptional customer service.
Top Skills:
BeyondtrustDiagnostic SoftwareIncident Management SystemsJIRAMicrosoft Remote DesktopNetworking FundamentalsPos SystemsRemote Desktop ApplicationsServicenowSystem Monitoring ToolsTeamviewerTicketing SystemsWindows-Based SystemsZendesk
Retail
The Technical Support Specialist provides technical assistance and troubleshooting to store leaders and franchisees, ensuring efficient issue resolution and maintaining system reliability across various store technologies.
Top Skills:
BeyondtrustJIRAMicrosoft Remote DesktopRemote Troubleshooting ToolsServicenowTcp/IpTeamviewerVpnWi-FiWindowsZendesk
Internet of Things
The Technical Support Analyst III provides expert HVAC support, communicates with customers and service groups, manages requests, mentors technicians, and ensures quality resolution to field service issues.
Top Skills:
HvacSalesforce
Marketing Tech • Chemical
The Technical Support Specialist provides technical support and recommendations, liaises with suppliers, collaborates with Sales & Marketing, and contributes to organizational learning and documentation.
Top Skills:
ChemistryEngineering
Legal Tech
This role provides technical support, installation, and maintenance for computer systems, troubleshooting local area network issues, and managing web site maintenance.
Top Skills:
Desktop SupportHardware TroubleshootingIncident ManagementInformation SystemsNetwork ConfigurationSoftware InstallationTechnical SupportTicketing Systems
HR Tech
The Associate Technical Support Specialist provides remote software support for clients, manages client information, and optimizes client experiences with BPS products.
Top Skills:
Apple Operating SystemsCrm SystemsInternet Browser TechnologiesWindowsWeb-Based Software Solutions
Software
Responsible for providing technical support for FICO Score products, triaging customer issues, and collaborating with engineering teams in a cloud environment.
Top Skills:
.NetAWSC/C++JavaPostgresdbPython
Financial Services
The Technical Support Manager will provide software application support, troubleshoot issues, ensure customer satisfaction, assist with implementations, and maintain communication with both customers and internal teams.
Top Skills:
DatadogGrafanaJIRASAMLSplunkUnix/LinuxZendesk
Fitness • Healthtech • Retail • Pharmaceutical
The Technical Support Representative provides technical assistance to CVS employees, troubleshooting hardware and software issues while ensuring excellent customer service and problem resolution.
Top Skills:
Computer HardwareComputer Software ApplicationsHelp Desk Software
Information Technology • Payments
The Senior Technical Support Specialist resolves complex technical issues, supports Tier 1/2 teams, collaborates cross-functionally, and drives process improvements while maintaining high service standards.
Top Skills:
JIRAZendesk
New
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Artificial Intelligence • Cloud • Information Technology • Software
Provide technical support, troubleshoot complex networking issues, maintain customer communication, and collaborate with engineering teams for resolutions. Participate in on-call rotations and improve service metrics.
Top Skills:
BgpEosiOSIos-XrJunosNetworking ProtocolsOspfSonicVxlan
Information Technology • Professional Services • Software
The Financial Systems Technical Support Specialist supports customers with ERP software, handles support calls, resolves issues, and maintains client relationships.
Top Skills:
Erp SoftwarePc HardwareWindows
Information Technology
Provide technical assistance for Structural Engineering, CAD, and Business Management applications. Resolve software issues, maintain records, conduct training, and travel for customer support.
Top Skills:
AutocadCitrixMS OfficeMicrosoft Windows Operating SystemsMitek Software SuiteTerminal Server
Information Technology • Payments • Software
Provide advanced inbound technical support to sales agents/partners for downloading, troubleshooting, deploying, and educating on credit card/POS equipment and merchant systems; log calls, assist escalations, stay current on POS products, and support projects as needed.
Information Technology • Professional Services • Consulting
The Technical Support Engineer provides high-level support for Microsoft Dynamics ERP systems, resolving issues, troubleshooting, and collaborating with clients to enhance service delivery.
Top Skills:
Debugging ToolsMicrosoft Dynamics D365 Business CentralMicrosoft Dynamics GpMicrosoft Dynamics Nav
Artificial Intelligence • Machine Learning • Software
As a Technical Support Engineer, you'll ensure system performance, handle support requests, troubleshoot issues with Python and SQL, and collaborate with teams to improve robotic solutions.
Top Skills:
GrafanaJSONPythonRest ApisSQLUnixZendesk
Reposted 21 Hours AgoSaved
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Financial Services
Provide phone, chat, and ticket support for Interactive Brokers' desktop, mobile, and web platforms; troubleshoot connectivity and software issues; escalate and manage wide-scale technical problems.
Top Skills:
AndroidiOSLinuxmacOSSupport Ticketing SystemsWeb-Based PlatformsWindows
Insurance
The Senior Lead Software Analyst, Technical Support resolves complex data and production issues across insurance systems, ensuring system stability and collaborating with various teams to enhance operational efficiency.
Top Skills:
ConfluenceJIRAOracleServicenowSQL
Hardware
Provide escalated technical support for KLA equipment, diagnose and troubleshoot optical/electro-mechanical and software systems, collaborate with field teams, travel worldwide (40-70%), create technical documentation, support installations/upgrades, and deliver technical training.
Retail • Analytics
The Technical Support Analyst investigates and resolves customer issues related to robotic and software systems, leveraging automation, scripting, and collaboration with internal teams to improve operational efficiency and issue resolution processes.
Top Skills:
Ai ToolsBashJira Service ManagementPythonSQL
Aerospace
The Technical Support Specialist provides tier 1 & 2 support, manages Microsoft 365 administration, and ensures high-level technical service for executives. They troubleshoot hardware, software, and network issues while maintaining inventories and security protocols.
Top Skills:
A/V EquipmentAzure Active DirectoryDesktopsDiagnostic UtilitiesFirewallsIntuneLaptopsMicrosoft 365OnedriveRoutersSharepointSwitchesTeamsWindowsWindows 11
Reposted 21 Hours AgoSaved
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Industrial • Manufacturing
As a Technical Support Engineer, you will support Maddox employees using Odoo ERP and other business systems, troubleshoot issues, and enhance overall technology experience.
Top Skills:
AndroidCloud-Based SolutionsErp SystemsiOSOdoo
Artificial Intelligence • Security • Cybersecurity
Provide third-tier, customer-facing technical support: diagnose and reproduce issues, perform source-code analysis and packet captures, collaborate with Engineering and Sales, produce knowledge-base content, and offer limited on-call support to ensure timely resolution.
Top Skills:
BashCloudGotomeetingLinuxNoSQLPacket Capture AnalysisPythonSaaSSecurity AppliancesSecurity SoftwareSQLTcp/IpVirtualizationWebexZoom
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