Top Technical Support Jobs
The Technical Support Specialist II provides technical support for Aristocrat product lines in gaming. Responsibilities include analyzing and documenting defects, maintaining case documentation, reproducing field issues in a lab, and working with various stakeholders to enhance product support. The role emphasizes critical thinking, problem-solving, and customer service skills, while also requiring collaboration with technical teams on new products and processes.
The Operations Technical Support Analyst will ensure daily settlement of high valued treasury transactions, reconcile accounts, monitor liquidity, coordinate with trading desks, and identify risks. The role includes developing strong relationships and escalating client issues as necessary.
The Technical Support Specialist provides customer service and support for veterinary diagnostic equipment. Responsibilities include troubleshooting issues via phone, chat, and email, educating customers on equipment use, documenting interactions in CRM software, and maintaining technical knowledge through training.
The Technical Support Specialist provides remote troubleshooting for digital radiography hardware and related software for veterinary customers, employing strong diagnostic and analytical skills to resolve both simple and complex issues. This role requires excellent communication and case management skills to ensure customer satisfaction and effective support.
The Technical Support Representative provides technical assistance for complex Structural Engineering, CAD, and Business Management applications. Responsibilities include resolving customer issues, maintaining records, developing training materials, troubleshooting at customer sites, and collaborating with technical and development teams.
As a Technical Support Representative at Rain, you will assist customers via phone, text, and email, training them to effectively use the Rain system. You will leverage your troubleshooting skills to resolve customer issues, log bugs, and ensure excellent service, while contributing to a supportive team environment.
As a Technical Support Advisor, you will provide essential support for CRM systems and technical issues for franchisees and consultants, ensuring high customer satisfaction and effective resolutions. Responsibilities include troubleshooting, managing documentation, data quality assurance, training development, and relationship building.
The Technical Support Analyst, Level 1 at PrimeRx provides technical support to pharmacy customers through various communication channels, addressing inquiries related to pharmacy management software and hardware issues, while aiming for high customer satisfaction and effective ticket resolution.
The Technical Support Specialist at Canadian Solar will provide installation support and troubleshooting for the EP Cube Battery system, liaise between the US service team and Chinese engineering, and travel to customer sites in Northern California. They will utilize CRM software and assist in technical documentation creation.
The Technical Support Specialist provides desk-side hardware and software support, video conference assistance, and basic network support for attorneys and staff. They troubleshoot hardware, software, and support applications while ensuring a positive user experience. They also assist with hardware inventory and maintain relationships with staff and vendors.
As a Technical Support Specialist at Quilt Software, you will provide phone and email support for POS software and hardware, troubleshoot issues in Windows and SQL Server, and maintain lab environments for software updates. The role requires strong communication skills, problem-solving abilities, and a growth mindset toward learning and customer service.
As a Technical Support Representative, you will assist customers via phone, text, and email, providing training and troubleshooting support for Quilt Software's systems. You will ensure customer satisfaction, log bugs and collaborate with team members to enhance your technical knowledge while delivering excellent customer service.
The Technical Support Analyst will provide technical support to customers via remote and on-site assistance. Responsibilities include administration of Microsoft Azure and Office 365, troubleshooting various technical issues, and managing server backup applications. The role demands effective communication and teamwork, with flexibility for after-hours support and participation in a support rotation.
The Senior Technical Support Analyst will provide remote and on-site technical support for various products, requiring extensive knowledge in Microsoft Azure, Office 365, and networking technologies. They will respond to customer issues and work in variable environments, participating in after-hours support as needed.
As a Technical Support Representative, you will provide support for Vagaro's web platform and associated hardware, troubleshoot customer issues, replicate problems for escalation, and draft support resources. You'll also assist in achieving team KPIs and become a subject matter expert on Vagaro products.
The Technical Support Representative at Labelmaster provides software support to users, assists with API development, handles software projects, offers training, produces support content, and engages with customers for software updates and troubleshooting.
The Scientist I in Technical Support provides scientific support for whole-plasmid sequencing and Sanger sequencing, mentors customer support associates, manages key accounts, and coordinates with labs to resolve customer issues. Responsibilities include evaluating sequencing data, designing troubleshooting strategies, and undertaking operational projects.
The Technical Support Specialist will provide exceptional support to clients, manage and escalate customer issues, prepare hardware, maintain accurate documentation, deliver project commitments, and monitor alerts with the helpdesk. Strong communication and organizational skills are essential for success in this role.
The Technical Support Specialist / Systems Engineer will maintain and configure computers, provide support for VoIP and network issues, and manage client requests. They will effectively communicate with clients about their service requests and work independently in a fast-paced environment.
Technical Support Specialists provide vital assistance in the Nuclear and Environmental Management Industry, focusing on risk management solutions for the U.S. NRC. Responsibilities include equipment setup, data collection, logistics support for inspections, and collaboration with technical experts in nuclear and mechanical engineering.
As a Tier I Technical Support Specialist, you will provide the first level of support for clients, handling inbound contacts and resolving technical product and service issues. Responsibilities include managing daily callbacks, documenting ticket information, and training clients on software while ensuring positive customer interactions.
The Technical Support Specialist will provide 24x7 phone support, respond to various incident cases, contribute to team meetings, collaborate with internal teams, and maintain effective communication with partners. They will manage high severity issues and engage in proactive problem-solving while adhering to internal procedures and HSE standards.
As a Technical Support Representative, you'll provide top-notch client service by responding to technical support requests, troubleshooting software and hardware issues, and improving customer experiences. You will also become proficient in The Uniform Solution software, document problems, and establish relationships with clients and vendors.
As a Technical Operations Automation Manager, you will plan solutions to automate processes in revenue operations and client services. Responsibilities include assessing processes for automation, creating solutions, developing business cases, and overseeing project implementation while ensuring alignment with company objectives.
The Technical Support Receptionist provides courteous customer service by handling inquiries, processing support requests, and directing calls to the appropriate departments. Responsibilities include triaging issues, creating support cases, and ensuring accurate data entry in the customer relationship management system.
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