Top Technical Support Jobs

The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.

Interns will tackle real-world challenges in technical support by troubleshooting and innovating solutions for customers while collaborating with engineering teams.

As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.

Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.

As a Technical Support Engineer Intern, you'll assist customers with technical issues, collaborate with senior engineers, and gain hands-on experience with products while developing skills.

As a Technical Support Engineer, you will resolve complex customer issues related to Samsara's IoT products, manage tickets, and collaborate with engineering teams to enhance support.

As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.

Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.

Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

This role involves providing technical support for complex issues, collaborating with teams, and documenting resolutions to ensure customer satisfaction.

Lead the design of technical support architecture for a 24x7 operations model. Collaborate with sales and product teams, and drive capacity planning and resource optimization to enhance customer experience and operational effectiveness.

As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.

As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.

Provide bilingual (English/French) technical support via phone and email, become an expert in FareHarbor, troubleshoot client issues, communicate cross-team, contribute documentation, and improve SOPs.

Provide inbound/outbound technical support in English and German, troubleshoot client issues via phone and email, document solutions, communicate with internal teams, contribute to help documentation, and follow standard operating procedures while maintaining excellent customer service.

Provide bilingual (Spanish/English) technical customer support via phone and email, troubleshoot client issues, document solutions, communicate with internal teams, contribute to help docs, and follow/improve standard operating procedures while working flexible shifts.

Provide white-glove technical customer support for FareHarbor clients via phone and email. Become an expert user, troubleshoot issues, communicate cross-functionally, document solutions, contribute to help docs, and improve standard operating procedures while supporting variable shifts.

Provide inbound/outbound technical support (phone and email) for FareHarbor clients; become a product expert, troubleshoot issues, communicate with internal teams, contribute product feedback and help documentation, and follow and improve standard operating procedures. Requires shift flexibility.

The Technical Support Specialist provides Tier II support, troubleshooting system issues, assisting customers with software configuration and training, and collaborating with team members.

As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.

Provide technical support for Postman's API platform: diagnose and resolve customer issues, collaborate with engineering and product teams, maintain knowledge base content, handle phone and written support, and participate in weekend and ET-aligned coverage.

The role involves providing technical support to customers by resolving complex issues, managing interactions, and collaborating with teams while leveraging AI tools to enhance service delivery.

The Technical Support Specialist will handle customer requests, troubleshoot issues, document bugs, and collaborate with teams to resolve technical issues.

Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.