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Top Technical Support Jobs
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
The Technical Support Specialist resolves customer technical issues, documents interactions, and collaborates with teams to identify root causes, while developing expertise in Motorola's products.
Top Skills:
CamerasFirewallsIp NetworkingMulticastingRoutersServersTcp/IpUdpVideo Management SystemsWireless
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
The C-17 Base Manager oversees logistics and technical support for the Memphis Air National Guard Base, managing resources and relationships with stakeholders.
Top Skills:
Aircrew TrainingIt IntegrationLogistics SupportTechnical Support
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Software • Automation
Assist in customer implementations, analyze requirements, prioritize product roadmaps, conduct demos, and support existing customers via various communication methods.
Top Skills:
Online Conferencing ToolsProduct ManagementSaaSTechnical Support
Healthtech • Other • Sales • Software • Analytics • Conversational AI
The Senior Technical Support Analyst provides advanced application support for complex issues, conducts root cause analysis, and mentors team members. They ensure efficient resolution of technical problems and maintain documentation, enhancing customer satisfaction and minimizing downtime.
Top Skills:
DatabasesNetwork DiagnosticsNetworkingOs EnvironmentsRemote Assistance ToolsTicketing SystemsVoipWeb Technologies
Artificial Intelligence • eCommerce • Fintech • Payments • Retail • Software • Analytics
Provide expert-level Tier 2 technical support for Android-based POS solutions, troubleshoot issues, and collaborate with clients and developers for efficient resolution.
Top Skills:
AndroidPos SystemsTeamviewer
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
As a Tier 1 Analyst, you'll provide phone support, troubleshoot Linux-based environments, manage incidents, and ensure customer satisfaction.
Top Skills:
CliLinuxNetworking
Artificial Intelligence • Hardware • Information Technology • Security • Software • Cybersecurity • Big Data Analytics
Responsible for leading the delivery of technical support operations, implementing service strategies, managing a large team, and ensuring exceptional customer experience.
Top Skills:
AIDevOpsItil
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
As a Technical Support Engineer II, you'll troubleshoot production environments, analyze complex issues, collaborate with teams, and mentor peers with a focus on customer success.
Top Skills:
.NetAPIsCSSDnsDockerGoHTMLHttp/SJavaJavaScriptKubernetesLinuxOpenshiftPythonReactTcp/IpVue
Cloud • Edtech • Healthtech • Mobile • Social Impact • Software • Data Privacy
The Staff Technical Solutions Engineer manages customer relationships, oversees technical implementations, and drives system adoption, ensuring customer success and satisfaction.
Top Skills:
GCPJavaScriptJIRAPythonSQL
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
As a Customer Success Associate, you'll drive customer adoption and retention, manage accounts, collaborate internally, and focus on strategic relationships.
Top Skills:
Communication SkillsCustomer Relationship ManagementSaaSTechnical Support
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Support and enhance MetLife's Apptio Financial Management Platform, focusing on Costing and Planning modules. Responsibilities include configuring models, enhancing dashboards, and ensuring data accuracy for financial insights.
Top Skills:
APIsApptioAzure Dev OpsExcelPower BITableau
Software
As an Implementation and Technical Support Specialist, you lead Salesforce implementations, manage data migration, troubleshoot issues, and validate product functionality for clients in a B2B SaaS environment.
Top Skills:
ConfluenceExcelJIRAMS OfficeSalesforce
New
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Professional Services • Security • Software • Consulting • Cybersecurity • Generative AI • Data Privacy
Provide technical support for AWS-based systems, troubleshoot issues, document processes, and assist Client Success teams.
Top Skills:
AWSBash ScriptingCloudwatchDatadogDynamoDBEc2EcsLambdaLinuxS3SQL
eCommerce • Legal Tech • Professional Services • Software • Data Privacy
Provide customer service and technical support for domain and web hosting clients. Troubleshoot issues, guide clients through processes, and ensure satisfaction with services.
Top Skills:
Crm SystemsDns ManagementDomain RegistrationFtpHTTPJoomlaSmtpWeb HostingWeeblyWixWordpress
Artificial Intelligence • Marketing Tech • Software
As a Technical Support Specialist, you will resolve customer inquiries related to integrations, training, and product usage, collaborating with various teams to ensure customer satisfaction.
Top Skills:
APIsBasic Programming (Html)Contact Center SoftwareDirect MarketingEmail MarketingMarketing AnalyticsMarketing AutomationPhone SalesSaaSSms MarketingSQL
Sales • Software • Travel
Provide bilingual (English/French) technical support via phone and email, become an expert in FareHarbor, troubleshoot client issues, communicate cross-team, contribute documentation, and improve SOPs.
Sales • Software • Travel
Provide inbound/outbound technical support in English and German, troubleshoot client issues via phone and email, document solutions, communicate with internal teams, contribute to help documentation, and follow standard operating procedures while maintaining excellent customer service.
Sales • Software • Travel
Provide bilingual (Spanish/English) technical customer support via phone and email, troubleshoot client issues, document solutions, communicate with internal teams, contribute to help docs, and follow/improve standard operating procedures while working flexible shifts.
Sales • Software • Travel
Provide white-glove technical customer support for FareHarbor clients via phone and email. Become an expert user, troubleshoot issues, communicate cross-functionally, document solutions, contribute to help docs, and improve standard operating procedures while supporting variable shifts.
Sales • Software • Travel
Provide inbound/outbound technical support (phone and email) for FareHarbor clients; become a product expert, troubleshoot issues, communicate with internal teams, contribute product feedback and help documentation, and follow and improve standard operating procedures. Requires shift flexibility.
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive support, troubleshoot technical issues, and enhance customer experience for Glean's customers.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureRest ApiSaaSSQL
Artificial Intelligence • Software • Generative AI
As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.
Top Skills:
Amazon Web ServicesGoogle Cloud PlatformKnowledge TechnologiesAzureRest ApiSaaSSearch Technologies
Artificial Intelligence • Software • Generative AI
The Designated Technical Support Engineer at Glean supports assigned customers by troubleshooting technical issues, driving improvement in support processes, and enhancing customer experience through proactive communication and technical expertise.
Top Skills:
Amazon Web ServicesConfluenceGitGoogle Cloud PlatformJIRAKubernetesLinuxAzureOauthRest ApiSAMLSQLSso
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
As a Technical Support Engineer at Circle, you'll provide world-class support for API-based products, resolve technical issues, and improve customer experiences. You'll engage with customer support tickets, manage escalations, and lead incident management initiatives while collaborating closely with Engineering.
Top Skills:
AWSConfluenceGCPGoJavaScriptJIRAKibanaObjective-CPHPPostmanPythonRest ApisSalesforceSoliditySQL
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Manage an IT support team, oversee technical support for wireless agents, and improve customer service processes using data analysis.
Top Skills:
APIsSnowflakeSQL
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