Top Technical Support Jobs

Provide Level 1 technical support and assist Level 2: troubleshoot hardware, Windows, Office365, Active Directory, network, mobile and printing issues; manage help-desk tickets, perform account administration, escalate appropriately, support on-call/after-hours, maintain documentation, and assist engineers with on-site tasks.

Provide first-line technical support via phone, email, chat, and ticketing systems; diagnose and resolve hardware, software, networking, and account issues; escalate complex problems, document interactions, maintain KB articles, and collaborate with engineering and QA to improve product performance.

Provide advanced IT support, mentor Tier 1 technicians, manage IT hardware lifecycle, and lead IT projects while ensuring smooth business operations.

Provide level-2 desktop and endpoint support: troubleshoot Windows devices, mobile devices, printers and barcode scanners; resolve and document service desk tickets; assist with deployments, imaging, knowledge base articles, and vendor coordination.

As a Technical Support Engineer, you will troubleshoot mechanical issues, provide solutions, and ensure client satisfaction while collaborating with the development team.

Act as first-line technical support for customers: triage and resolve tickets, create product rules, monitor product performance with SQL/BI tools, surface insights to Product/Data/Engineering, and document troubleshooting processes.

Provide front-line phone and web-portal support to strategic healthcare clients. Triage, document, and resolve technical and billing/revenue-cycle issues; escalate to internal teams as needed. Maintain professionalism, meet team metrics, and assist with projects assigned by management.

The Bare Metal Support Engineer provides support and maintenance for CoreWeave's GPU fleet, collaborating with customers and engineering teams, diagnosing issues, and improving hardware and software performance.

As a Decision Support Technical Product Specialist, you will resolve complex customer issues, analyze data with SQL, and collaborate with teams to improve solutions and customer experience.

Lead and scale Forward Deployed Engineering and Technical Support teams, owning customer technical outcomes from pre-sales through deployment. Define engagement models, SLAs/SLOs, on-call/escalation structures, tooling, and feedback loops into Product and Engineering. Partner cross-functionally to prioritize roadmap, improve self-service, and drive operational discipline.

Provide front-line technical support to fintech/SaaS customers on the Pacific/Mountain time zones. Troubleshoot technical issues, interpret logs, escalate product feedback, and collaborate with Delivery, CS, Engineering, and Product teams to improve platform adoption and customer experience.

Provide advanced administrative, technical, scheduling, and visualization support for MILCON and ICG initiatives. Develop and maintain Integrated Master Schedules (IMS), perform critical path and risk analysis, conduct schedule integration and dependency mapping, and produce executive-level visuals, dashboards, and technical documentation using MS Project/Primavera and Power BI. Support program management tasks, MILCON documentation (DD Form 1391), version control, and ensure deliverable quality and compliance with government standards.

As a Designated Technical Support Engineer, you will provide proactive and reactive technical support to select customers, addressing issues, managing configurations, and enhancing customer satisfaction through effective communication and problem resolution.

Provide tier-1 desktop support: respond to service tickets, install/configure PCs and peripherals, manage images and AD groups, perform hardware/software upgrades, track inventory and licenses, document procedures, assist onboarding, and troubleshoot LAN/WAN and end-user issues.

Provide inbound phone and live-chat technical support for PC systems and CORSAIR products. Troubleshoot hardware (memory, PSUs, cooling, storage, motherboards, GPUs, peripherals), Windows, BIOS/UEFI, drivers, firmware, and CORSAIR software. Guide customers through installation, configuration, compatibility, diagnostics, and warranty/replacement processes. Document interactions, escalate complex issues, and maintain productivity and customer satisfaction.

The Application Engineer provides pre-sales technical support, manages technical account engagements, and collaborates with R&D and sales to ensure customer satisfaction and successful ESS solution adoption.

Provide first-line support for hardware, software, Microsoft 365, networking, and business applications; manage user accounts and onboard/offboard users; assist with software implementations, documentation, endpoint security, and process improvements while collaborating with teams and vendors.

As a Bilingual Associate Client Escalation Specialist, you will manage client escalations, support with questions, offer technical guidance, and ensure positive customer experiences to drive subscription renewals.

Provide Tier II technical support for Cubex software and hardware: troubleshoot proprietary cloud software, use SQL for advanced debugging, manage cases in PureCloud and Salesforce, coordinate escalations, support installations, image drives, dispatch technicians, and ensure SLA and SOP compliance while delivering professional customer interactions.

Provide first-line, empathetic technical support to end users for hearing devices, accessories, apps and connectivity (pairing, Bluetooth, app/PC connectivity). Handle phone and email enquiries, follow troubleshooting flows, update case notes, maintain product knowledge, and collaborate with Customer Service, Sales and Product Management to resolve cases and improve the user journey.

Senior technical support engineer responsible for implementing and migrating IBM i systems on IBM Power platforms, performing onsite installations, managing SAN/VTL/replication and LPAR tasks, providing SME input to presales, resolving escalations, coordinating with stakeholders for acceptance into service, and supporting operational governance within ITIL-aligned environments.

Executive leader responsible for global technical support strategy and operations for mission-critical customers. Lead senior directors, drive data-driven improvements (CSAT, TTR, SLOs), manage executive escalations, build executive reporting, influence Product/Engineering investments, and develop senior talent while scaling premium, AI-augmented support programs.

Provide frontline user support via phone, email, and chat; triage and escalate technical issues; document interactions; maintain support documentation; monitor rollout progress and report recurring issues to leadership.

Provide phone, email, and remote support for OpenEye video security products (DVRs, cameras, switches, routers). Troubleshoot hardware, software, and network issues; create knowledge-base articles; deliver professional customer service; learn new technologies and take on expanded responsibilities.

Provide on-site technical support for desktops, laptops, printers, scanners and Android devices. Install/configure OS, drivers, imaging, and utilities. Troubleshoot software, hardware, and networking (TCP/IP, DNS, DHCP, VPN, Wi‑Fi). Log tickets, escalate issues, perform printer maintenance in warehouse, and document resolutions. Temp contract with potential temp-to-perm.