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Top Technical Support Jobs

Reposted 2 Days AgoSaved
Easy Apply
In-Office
4 Locations
Easy Apply
Junior
Junior
Fintech • Financial Services
Provide multi-channel technical support for Shift4shop and Shift4 Payments customers: troubleshoot issues, document interactions, meet service-level targets, escalate priority problems, and follow standard processes.
Top Skills: Chat SystemsEmail SystemsHeadset/MicrophonePhone SystemsShift4 PaymentsShift4ShopTicketing Systems
Reposted 2 Days AgoSaved
In-Office
7 Locations
88K-141K Annually
Senior level
88K-141K Annually
Senior level
Software • Semiconductor • Manufacturing
The Technical Support Engineer will provide support for Broadcom's mainframe products, troubleshoot complex issues, manage cases, and collaborate with teams. Responsibilities include analyzing documentation, offering customer guidance, and maintaining product knowledge.
Top Skills: AssemblerBroadcom Mainframe ProductsCicsClistCobolDfdssDfsmsFtpGdpsIbm Data StorageIpcsJclMimNetmasterRexxSdsfSmp/ESolve:AccessTcp/IpTelnetTn3270Tso/IspfUssVtamZ/OsZ/Osmf
Reposted 2 Days AgoSaved
In-Office
7 Locations
88K-141K Annually
Senior level
88K-141K Annually
Senior level
Software • Semiconductor • Manufacturing
This role provides technical support for Broadcom's Mainframe Software products, resolving issues, analyzing logs, and ensuring customer satisfaction.
Top Skills: AssemblerClistIpcsJclLinuxRexxSdsfSmp/ESystem AdministrationTcp/IpTn3270Tso/IspfUssVtamXeditZ/OsZ/OsmfZ/Vm
Reposted 2 Days AgoSaved
In-Office
Virginia Beach, VA, USA
Senior level
Senior level
Healthtech
Provide customer-facing technical support for hardware, software, and monitoring systems; troubleshoot, diagnose, resolve, and document issues; mentor and delegate to junior staff; be available on call and support project teams.
Reposted 2 Days AgoSaved
Hybrid
Chicago, IL, USA
49-59 Hourly
Senior level
49-59 Hourly
Senior level
Artificial Intelligence • Software
Lead deep technical investigations and resolve complex escalations for an AI-driven SaaS product. Partner with R&D and Product to identify root causes, implement fixes or workarounds, and drive tooling and training to reduce ticket volume. Mentor Tier 2 teams and improve support processes and knowledge sharing.
Top Skills: APIsCoralogixDatadogElastic-KibanaGongMongoDBPostgresSalesforceSQL
Reposted 3 Days AgoSaved
In-Office
Kettering, OH, USA
Junior
Junior
Healthtech
As a Technical Support Specialist II, you'll provide frontline technical customer support, manage Active Directory and Exchange accounts, and support mobile devices. You'll focus on collaboration and teamwork while enhancing operations through process improvements.
Top Skills: AdobeAppleMicrosoft Active DirectoryMicrosoft ExchangeWindowsMobile Device ManagementSamsungVpn Client
Reposted 3 Days AgoSaved
In-Office
Bethlehem, PA, USA
Mid level
Mid level
Digital Media • eCommerce • Retail
The IT Site Support Specialist analyzes and supports site technologies, provides user support, maintains systems, and collaborates with clients and IT colleagues to improve operations.
Top Skills: Automation TechnologiesComputer System AnalysisContact Center Management SystemsTechnical SupportWarehouse Management Systems
3 Days AgoSaved
In-Office
Houston, TX, USA
3K-4K Annually
Entry level
3K-4K Annually
Entry level
Financial Services
Provide technical support and deploy payment technologies. Responsibilities include configuring devices, maintaining inventory records, and ensuring operational readiness. Assist clients with troubleshooting and respond to inquiries in a bilingual capacity.
Top Skills: CRMExcelPayment TechnologiesWord
3 Days AgoSaved
Hybrid
Palmerton, PA, USA
Entry level
Entry level
Digital Media • News + Entertainment
The Technical Support Representative handles customer interactions to provide exceptional service and support, troubleshooting products and services, and maintaining records of interactions.
Top Skills: InternetMacintoshNetworkingWindows
3 Days AgoSaved
Remote or Hybrid
2 Locations
20-26 Hourly
Entry level
20-26 Hourly
Entry level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Technical Support Specialist, you'll assist customers with ServiceTitan software, resolve accounting workflow issues, and provide expert guidance on financial modules to enhance customer experience.
Top Skills: Google SheetsExcelQuickbooksSage IntacctServicetitan
3 Days AgoSaved
In-Office
2 Locations
Mid level
Mid level
Artificial Intelligence • Software
The Enterprise Technical Support Engineer will provide high-level support to enterprise customers, troubleshoot complex issues, build documentation, and collaborate with teams to enhance customer experience and product improvements.
Top Skills: JavaScriptOauthPostmanPythonRest ApisSAMLScimSsoTypescript
3 Days AgoSaved
Remote
USA
Mid level
Mid level
Software
The OpenStack Technical Support Engineer resolves complex issues in large-scale customer cloud environments, focusing on OpenStack and Kubernetes. Responsibilities include troubleshooting, incident management, and coordinating cross-functional teams to drive problem resolution.
Top Skills: AnsibleCassandraCephChefDockerElasticsearchGaleraGrafanaHelmInfluxdbKibanaKubernetesMirantis Container RuntimeMySQLOpenstackPostgresPrometheusPuppetRabbitMQSaltZookeeper
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3 Days AgoSaved
Remote
United States
48K-52K Annually
Junior
48K-52K Annually
Junior
Healthtech
The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.
Top Skills: Cloud ServicesCrm SystemsDnsLegacy Technology StacksMicrosoft SqlSaas PlatformsWeb TechnologiesWindows Operating Systems
3 Days AgoSaved
Remote
United States
48K-52K Annually
Junior
48K-52K Annually
Junior
Healthtech
The Technical Support Analyst provides advanced technical support and customer service for dental SaaS platforms, diagnosing issues and communicating solutions to customers.
Top Skills: Cloud ServicesCrm SystemsLegacy Technology StacksMicrosoft SqlNetworking ConceptsSaas PlatformsWindows Operating Systems
3 Days AgoSaved
In-Office
Enon, OH, USA
23-23 Hourly
Junior
23-23 Hourly
Junior
Retail
The Technical Support Specialist assists store leaders and franchisees by providing technical support, troubleshooting IT issues, and documenting interactions to ensure minimal disruption to store operations.
Top Skills: BeyondtrustJIRAMicrosoft Remote DesktopPayment TerminalsPos SystemsRemote Desktop ToolsServicenowTcp/IpTeamviewerVpnWi-FiWindowsZendesk
3 Days AgoSaved
In-Office
Enon, OH, USA
23-23 Hourly
Junior
23-23 Hourly
Junior
Retail
The Technical Support Specialist provides 1st contact technical assistance to store leaders and franchisees, resolving IT issues and ensuring operational efficiency across store technologies. Responsibilities include troubleshooting, documenting interactions, and managing hardware replacements.
Top Skills: BeyondtrustJIRAMicrosoft Remote DesktopRemote Desktop ToolsServicenowTeamviewerZendesk
3 Days AgoSaved
Hybrid
4 Locations
Junior
Junior
Internet of Things • Software • Manufacturing
The Technical Support Specialist I will provide expert-level customer support for Control4 products and related technologies, managing complex technical inquiries, troubleshooting, and documentation.
Top Skills: Audio/VideoControl4Enterprise Wireless SetupsFirewallsHome AutomationIotManaged SwitchesNetworkingSurveillance TechnologiesVlans
3 Days AgoSaved
Easy Apply
In-Office
Atlanta, GA, USA
Easy Apply
65K-70K Annually
Mid level
65K-70K Annually
Mid level
Software
The Technical Support Analyst will troubleshoot, support, and enhance telephony and database systems while managing client interactions and technical investigations.
Top Skills: AsteriskDhcpDnsLinuxNatSipSQLSshTcp/IpVoip
3 Days AgoSaved
In-Office
Greenville, SC, USA
Junior
Junior
Cybersecurity
The Technical Support Specialist at Mailprotector supports partners by advising on best practices, troubleshooting technical issues, and enhancing the sales cycle through technical expertise, primarily in B2B environments.
Top Skills: Basic NetworkingDnsEmail ServersMicrosoft 365Smtp
Reposted 3 Days AgoSaved
In-Office
Mobile, AL, USA
Expert/Leader
Expert/Leader
Aerospace
Lead the A220 Manufacturing Engineering and Industrial Support teams, driving operational excellence and continuous improvement to meet global standards. Oversee technical shop floor support, manage budgets, and coordinate with various teams for industrial strategies. Ensure effective integration of tools and processes while leading ramp-up and production efforts.
Top Skills: Industrial EngineeringManufacturing EngineeringProject ManagementTooling
Reposted 3 Days AgoSaved
In-Office
2 Locations
107K-134K Annually
Mid level
107K-134K Annually
Mid level
Database
As a Technical Support Engineer at Cohesity, you'll support customers by resolving technical issues, collaborating with engineering teams, and developing self-service solutions.
Top Skills: LinuxNetworkingStorageVirtualization
3 Days AgoSaved
In-Office
Pittsburgh, PA, USA
65K-75K Annually
Mid level
65K-75K Annually
Mid level
Healthtech • Software
The Supervisor of Product Technical Support leads a team providing technical support for ZOLL products, manages staff training and performance, and drives process improvements.
Top Skills: ExcelMS Office
3 Days AgoSaved
In-Office
Phoenix, AZ, USA
Entry level
Entry level
Edtech
Provide technical support via calls, chat, email, and social media for GCU students. Troubleshoot classroom technology issues and ensure first contact resolution, adhering to documentation guidelines.
Top Skills: E-Learning Software
3 Days AgoSaved
Remote
USA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Healthtech • Other • Software • Biotech
The role involves providing technical support for informatics applications, investigating issues, coaching team members, and managing escalations in a remote environment.
Top Skills: Cerner Oracle HealthCloud-Based SolutionsComputer NetworkingData InnovationsEpic BeakerLaboratory Middleware
3 Days AgoSaved
Remote
USA
120K-135K Annually
Mid level
120K-135K Annually
Mid level
Healthtech • Other • Software • Biotech
The role involves providing technical support for informatics applications, troubleshooting, managing escalations, and collaborating with engineering and support teams to resolve complex issues in laboratory environments.
Top Skills: Cerner Oracle HealthComputer NetworkingData InnovationsEpic BeakerLaboratory MiddlewareLis
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