Top Technical Support Jobs

As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.

Provide first-line technical support over Slack and Pylon, debug integrations, write custom scripts, work with the API, capture product feedback for Product and Engineering, collaborate with Customer Success and Engineering, and help expand support processes.

As a Technical Support Specialist, you'll offer technical assistance, enhance customer experience, solve issues, maintain platform knowledge, and collaborate with the Customer Success team.

The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.

Provide advanced technical support across multiple healthcare SaaS products, troubleshoot EHR/API/SSO integrations, collaborate with engineering on defects, create knowledge base content, and maintain strict SLA compliance while managing escalations and customer communication.

The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.

The Technical Support Specialist Level II provides advanced technical support for Hirsch’s products, managing customer issues, troubleshooting VMS, and configuring hardware and software solutions.

The Support Engineer, Tier 1 provides technical support to customers, resolves issues, manages support cases, and contributes to team knowledge sharing, gaining proficiency in technologies and customer engagement.

The role involves installing and maintaining PC workstations, performing troubleshooting and diagnostics, and ensuring quick resolution of work order requests.

The Technical Support Representative assists in installing and troubleshooting software, analyzes log files, resolves customer issues, and maintains customer satisfaction through effective support and communication.

The Technical Support Engineer provides technical support to customers, troubleshoots issues, communicates effectively, and mentors new hires.

As a Technical Support Specialist, you'll provide end-user hardware/software support, manage user accounts, and maintain critical infrastructure, ensuring service efficiency for research and development teams.

As a Technical Support Engineer, you'll provide expert-level customer support, troubleshoot technical issues, and collaborate with cross-functional teams to ensure efficient resolution while contributing to process improvements.

The Technical Support Specialist will handle customer requests, troubleshoot issues, document bugs, and collaborate with teams to resolve technical issues.

Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.

The Technical Support Engineer will manage complex technical issues within Salesforce's AI CRM, provide excellent customer support, and collaborate with product teams for improvements.

The Technical Support Analyst (Tier II) ensures smooth IT operations by configuring systems, providing user support, managing security, and maintaining documentation.

The role involves providing System Engineering and Technical Support for Zero Trust Implementation, with responsibilities including documentation, system configuration, and collaboration with various teams.

As a Technical Support Engineer Intern at Tanium, you'll assist customers by resolving technical issues, engaging in root cause analysis, and contributing to projects that enhance customer satisfaction while receiving mentorship.

Lead and scale Tier 2 Technical Support, managing a team that resolves complex product issues, drives technical excellence, and partners with engineering to improve product reliability.

The Technical Support Analyst provides IT support for hardware, software, and networking issues, focusing on legal applications and ensuring data security compliance.

The Technical Support Specialist will provide Level 1 support for camera-based and IP video systems, diagnosing technical issues and assisting customers with system functionality.

The Technical Support Senior manages technical triage, troubleshooting complex SaaS issues, while enhancing support workflows and providing actionable feedback to Product and Engineering teams.

The role involves providing technical customer support for alarm systems and home automation through phone calls, troubleshooting issues, and ensuring customer satisfaction.