Top Technical Support Jobs

Provide multi-channel technical support for Shift4shop and Shift4 Payments customers: troubleshoot issues, document interactions, meet service-level targets, escalate priority problems, and follow standard processes.

The Technical Support Engineer will provide support for Broadcom's mainframe products, troubleshoot complex issues, manage cases, and collaborate with teams. Responsibilities include analyzing documentation, offering customer guidance, and maintaining product knowledge.

This role provides technical support for Broadcom's Mainframe Software products, resolving issues, analyzing logs, and ensuring customer satisfaction.

Provide customer-facing technical support for hardware, software, and monitoring systems; troubleshoot, diagnose, resolve, and document issues; mentor and delegate to junior staff; be available on call and support project teams.

Lead deep technical investigations and resolve complex escalations for an AI-driven SaaS product. Partner with R&D and Product to identify root causes, implement fixes or workarounds, and drive tooling and training to reduce ticket volume. Mentor Tier 2 teams and improve support processes and knowledge sharing.

As a Technical Support Specialist II, you'll provide frontline technical customer support, manage Active Directory and Exchange accounts, and support mobile devices. You'll focus on collaboration and teamwork while enhancing operations through process improvements.

The IT Site Support Specialist analyzes and supports site technologies, provides user support, maintains systems, and collaborates with clients and IT colleagues to improve operations.

Provide technical support and deploy payment technologies. Responsibilities include configuring devices, maintaining inventory records, and ensuring operational readiness. Assist clients with troubleshooting and respond to inquiries in a bilingual capacity.

The Technical Support Representative handles customer interactions to provide exceptional service and support, troubleshooting products and services, and maintaining records of interactions.

As a Technical Support Specialist, you'll assist customers with ServiceTitan software, resolve accounting workflow issues, and provide expert guidance on financial modules to enhance customer experience.

The Enterprise Technical Support Engineer will provide high-level support to enterprise customers, troubleshoot complex issues, build documentation, and collaborate with teams to enhance customer experience and product improvements.

The OpenStack Technical Support Engineer resolves complex issues in large-scale customer cloud environments, focusing on OpenStack and Kubernetes. Responsibilities include troubleshooting, incident management, and coordinating cross-functional teams to drive problem resolution.

The Technical Support Analyst provides advanced technical support for SaaS dental applications, troubleshooting issues and assisting customers via various communication channels. Responsibilities include handling escalations, diagnosing problems, and collaborating on solutions while maintaining documentation.

The Technical Support Analyst provides advanced technical support and customer service for dental SaaS platforms, diagnosing issues and communicating solutions to customers.

The Technical Support Specialist assists store leaders and franchisees by providing technical support, troubleshooting IT issues, and documenting interactions to ensure minimal disruption to store operations.

The Technical Support Specialist provides 1st contact technical assistance to store leaders and franchisees, resolving IT issues and ensuring operational efficiency across store technologies. Responsibilities include troubleshooting, documenting interactions, and managing hardware replacements.

The Technical Support Specialist I will provide expert-level customer support for Control4 products and related technologies, managing complex technical inquiries, troubleshooting, and documentation.

The Technical Support Analyst will troubleshoot, support, and enhance telephony and database systems while managing client interactions and technical investigations.

The Technical Support Specialist at Mailprotector supports partners by advising on best practices, troubleshooting technical issues, and enhancing the sales cycle through technical expertise, primarily in B2B environments.

Lead the A220 Manufacturing Engineering and Industrial Support teams, driving operational excellence and continuous improvement to meet global standards. Oversee technical shop floor support, manage budgets, and coordinate with various teams for industrial strategies. Ensure effective integration of tools and processes while leading ramp-up and production efforts.

As a Technical Support Engineer at Cohesity, you'll support customers by resolving technical issues, collaborating with engineering teams, and developing self-service solutions.

The Supervisor of Product Technical Support leads a team providing technical support for ZOLL products, manages staff training and performance, and drives process improvements.

Provide technical support via calls, chat, email, and social media for GCU students. Troubleshoot classroom technology issues and ensure first contact resolution, adhering to documentation guidelines.

The role involves providing technical support for informatics applications, investigating issues, coaching team members, and managing escalations in a remote environment.

The role involves providing technical support for informatics applications, troubleshooting, managing escalations, and collaborating with engineering and support teams to resolve complex issues in laboratory environments.