Top Technical Support Jobs

The Technical Support Specialist at Mailprotector supports partners by advising on best practices, troubleshooting technical issues, and enhancing the sales cycle through technical expertise, primarily in B2B environments.

Lead the A220 Manufacturing Engineering and Industrial Support teams, driving operational excellence and continuous improvement to meet global standards. Oversee technical shop floor support, manage budgets, and coordinate with various teams for industrial strategies. Ensure effective integration of tools and processes while leading ramp-up and production efforts.

As a Technical Support Engineer at Cohesity, you'll support customers by resolving technical issues, collaborating with engineering teams, and developing self-service solutions.

The Supervisor of Product Technical Support leads a team providing technical support for ZOLL products, manages staff training and performance, and drives process improvements.

Provide technical support via calls, chat, email, and social media for GCU students. Troubleshoot classroom technology issues and ensure first contact resolution, adhering to documentation guidelines.

The role involves providing technical support for informatics applications, investigating issues, coaching team members, and managing escalations in a remote environment.

The role involves providing technical support for informatics applications, troubleshooting, managing escalations, and collaborating with engineering and support teams to resolve complex issues in laboratory environments.

As a Technical Support Specialist, you will provide exceptional client support, prepare hardware, manage customer documentation, and collaborate with teams while ensuring timely delivery of operational commitments.

This role involves technical review of quotes, collaboration with CSR, tooling procurement, and supporting the Engineering team while maintaining quality and promoting Lean principles.

First point of contact for clients via Zendesk; troubleshoot and resolve product and integration issues, liaise with Sales/Customer Success, build Salesforce knowledge, and escalate complex problems.

Support and manage desktop/laptop hardware, software, and system images; lead Windows/Office and client app deployments; maintain SLAs and inventory; monitor performance and endpoint security; respond to incidents; collaborate with vendors; research and integrate new technologies; mentor junior support staff.

As a Customer Engineer, you will drive customer success through onboarding, technical support, product insights, and liaising between customers and engineering teams.

Provide technical support for clients using the Interactive Brokers platforms, troubleshoot issues, and ensure effective communication between clients and internal teams.

The Support Specialist addresses technical support queries for ERP software, managing calls and emails, troubleshooting issues, and maintaining client relationships.

Provide remote and on-site support for informatics applications, resolving technical issues, coaching engineers, and managing escalation processes in laboratory environments.

The role involves providing remote and on-site technical support, resolving complex issues for Informatics customers, and coaching field engineers. It requires collaboration with global support teams and the management of escalation processes.

The Technical Support Supervisor manages a team of support specialists, oversees ticket resolution, provides mentorship, and coordinates training and performance reviews.

Provide remote and onsite support for hardware, software applications, and networking in laboratory environments. Lead technical resolutions and mentor field engineers.

Provide remote and on-site support for middleware systems, manage escalations, coach field engineers, and analyze complex issues.

The Technical Support Engineer provides customer support, troubleshooting technical issues, and working with teams to resolve problems in a secure environment, focusing on customer satisfaction.

The VP, Technical Support Engineering oversees Slack's global support strategy, ensuring exceptional customer experiences and operational excellence across teams.

The Technical Support Specialist I provides remote support for Insperity's BPS products, assists clients with software issues, and ensures customer satisfaction through effective communication and problem-solving.

The Tax Operations Manager will manage a team responsible for product and technical support, improve customer engagement through data-driven decisions, and lead initiatives improving customer support products.

The Director of Technical Support will lead a global Tier 1 Technical Support team, defining strategy, improving customer experience, and leveraging AI for operational excellence.

As a Technical Support Engineer, you will provide expert troubleshooting, customer support, and guidance on Salesforce technology to resolve technical issues and enhance user adoption.