Top Technical Support Jobs

Lead and enhance technical support by managing a team of support engineers, ensuring operational excellence, and driving technical improvements. Collaborate with engineering teams to resolve issues and improve product quality.

The Technical Support Representative 1 provides technical support to customers, troubleshooting internet and phone services, and ensuring a positive experience while resolving issues.

The Technical Support Engineer will diagnose and resolve complex technical issues, coordinate production incident response, and ensure platform reliability while providing exemplary customer support in a technical environment.

The role involves managing technical escalations, optimizing support processes, analyzing customer metrics, and collaborating with Product and R&D for a high-performing support organization.

The role involves driving technical escalations, optimizing support processes, analyzing KPIs, and collaborating with Product and R&D teams to enhance customer experience.

The IT Site Support Specialist analyzes and supports site technologies, provides user support, maintains systems, and collaborates with clients and IT colleagues to improve operations.

As a Technical Support Engineer at Sentra, you will provide top-notch technical assistance, troubleshoot complex issues in multi-cloud environments, and strive to ensure customer success while developing support processes.

This role involves managing customer experiences, providing technical support, troubleshooting issues, and collaborating with engineering teams to resolve complex problems.

The Technical Support Engineer 2 provides system management and monitoring, troubleshooting Windows, Linux, and network issues, and supports clients in a managed services environment.

Provide IT support by analyzing requirements, resolving hardware and software issues, and assisting users with desktop and server maintenance. Manage inventory, ticket documentation, and on-boarding processes.

As an Agentforce and Data 360 Support Engineer, you will assist customers with product challenges, provide technical expertise, manage customer expectations, and create knowledge content.

The role involves managing administrative support tasks, maintaining records, assisting with travel planning, and coordinating office operations for a DOD field office.

The Technical Support Engineer resolves complex technical issues, collaborates with support and engineering teams, and enhances customer experience while meeting service SLAs.

The Technical Support Analyst Intern will install PC systems, troubleshoot hardware and software issues, and provide user training and support.

Provide customer support and training on AspenTech supply chain solutions, troubleshoot technical issues, and develop training materials while collaborating with cross-functional teams to enhance customer satisfaction.

The Enablement Manager will lead training programs for support teams, coach staff, develop training materials, and ensure high-quality customer experience through effective onboarding and continuous improvement efforts.

The Technical Support Engineer provides technical support for Jama Software, addressing customer issues, troubleshooting, and contributing to documentation. They engage with customers on installations and configurations, utilizing various tools and technologies to resolve problems.

The Microsoft 365 Technical Support Engineer manages and troubleshoots Microsoft 365 services, providing technical support, ensuring security compliance, and collaborating with IT teams.

The Customer Technical Support Specialist provides customer and technical support, troubleshooting issues, and ensuring accurate order documentation while collaborating with internal teams.

The Technical Services Engineer will address customer challenges, advocate for their needs, develop tools, and collaborate across functions to enhance product scalability.

As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.

The Technical Support Claims Coordinator supervises staff, streamlines claims processing, provides technical direction, resolves claims issues, and trains employees.

Provide advanced technical support for Point and Pay solutions, manage customer cases using CRM tools, and collaborate with multiple departments to resolve technical issues.

Support track maintenance during race events by operating tractors, trucks, sweepers, performing manual tasks (shovels, brooms), moving tire packs, keeping equipment ready, and following safety procedures.

Provide hands-on IT support and systems administration for end users: troubleshoot hardware/software/network issues, manage Active Directory/Exchange/Microsoft 365, support Windows and macOS, configure VoIP and mobile devices, perform imaging/onboarding/offboarding, document tickets, and contribute to process improvements.