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Top Technical Support Jobs
Software • Pharmaceutical
The Customer Technical Support Specialist provides customer and technical support, troubleshooting issues, and ensuring accurate order documentation while collaborating with internal teams.
Top Skills:
EdiFreshdeskMS OfficeWindowsZendesk
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Artificial Intelligence • Machine Learning
As a Search Engineer in Technical Support, you'll resolve technical issues, assist customers with Lucidworks products, and document solutions while collaborating with internal teams.
Top Skills:
Apache LuceneAWSAzureGCPGrafanaJavaKafkaKubernetesLinuxPulsarPythonSalesforceSolrSparkUnixZendeskZookeeper
Healthtech • Information Technology
The Technical Support Claims Coordinator supervises staff, streamlines claims processing, provides technical direction, resolves claims issues, and trains employees.
Top Skills:
Healthpartners Mainframe SystemsExcelMicrosoft PowerpointMicrosoft Word
eCommerce • Fintech • Payments • Software • Financial Services
Provide advanced technical support for Point and Pay solutions, manage customer cases using CRM tools, and collaborate with multiple departments to resolve technical issues.
Top Skills:
Customer Relationship Management (Crm) Tools
Sports
Support track maintenance during race events by operating tractors, trucks, sweepers, performing manual tasks (shovels, brooms), moving tire packs, keeping equipment ready, and following safety procedures.
Information Technology • Cybersecurity
Provide hands-on IT support and systems administration for end users: troubleshoot hardware/software/network issues, manage Active Directory/Exchange/Microsoft 365, support Windows and macOS, configure VoIP and mobile devices, perform imaging/onboarding/offboarding, document tickets, and contribute to process improvements.
Top Skills:
Active DirectoryAzureConnectwiseDevice ImagingDhcpDnsEndpoint SecurityExchangeGroup PolicyHyper-VmacOSMicrosoft 365Mobile Device ManagementServicenowSpiceworksTicketing/Itsm SystemsVMwareVoipVpnWindows
Healthtech
As a Senior Staff Technical Support Engineer, you'll ensure effective deployment of Vocera solutions, troubleshoot issues, provide training, and mentor junior staff. Precise customer communication and documentation are key responsibilities.
Top Skills:
AirmagnetEkahauOmnipeekPbx/Telephony SystemsSipVMwareWireless (802.11 A/B/G/N)Wireshark
Artificial Intelligence • Computer Vision • Software
As a Named Technical Support Engineer, you'll be the key technical contact for a single enterprise customer, ensuring optimal use of Roboflow's computer vision platform through relationship building, troubleshooting, and enabling customer workflows.
Top Skills:
BashLinuxNvidia JetsonPythonRaspberry Pi
Information Technology • Software
Provide first-line technical support over Slack and Pylon, debug integrations, write custom scripts, work with the API, capture product feedback for Product and Engineering, collaborate with Customer Success and Engineering, and help expand support processes.
Top Skills:
APIsCustom ScriptingMonitoring And On-Call SystemsPylonSlack
Enterprise Web • Fintech • HR Tech • Payments • Social Impact • Software • Financial Services
As a Technical Support Specialist, you'll offer technical assistance, enhance customer experience, solve issues, maintain platform knowledge, and collaborate with the Customer Success team.
Top Skills:
Data Tools (ExcelGoogle Sheets)Help Desk PlatformsLive Chat ToolsLookerTableau
Information Technology • Software
The Technical Support Specialist monitors applications, resolves customer issues, and supports website events, requiring independent work and critical thinking skills.
Top Skills:
Content Management System (Cms)CSSHTMLJavaScript
Information Technology • Software
The Technical Support Specialist monitors 24/7 applications, resolves customer issues, conducts quality assurance, and reports on performance. Willingness to work non-traditional hours required.
Top Skills:
CSSHTMLJavaScript
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Healthtech
Provide advanced technical support across multiple healthcare SaaS products, troubleshoot EHR/API/SSO integrations, collaborate with engineering on defects, create knowledge base content, and maintain strict SLA compliance while managing escalations and customer communication.
Top Skills:
APIsDatabase SystemsEhr IntegrationsFhirHl7JIRASQLSsoWeb ApplicationsZendesk
Information Technology • Software
The Technical Support Specialist monitors 24/7 applications, resolves customer issues, and supports website events, requiring high problem-solving skills and independence.
Top Skills:
Content Management SystemCSSHTMLJavaScript
Information Technology • Software
The Technical Support Specialist Level II provides advanced technical support for Hirsch’s products, managing customer issues, troubleshooting VMS, and configuring hardware and software solutions.
Top Skills:
Access ControlCctvHvrIp VideoMicrosoft Virtual Server)Networking ConceptsNvrOperating SystemsVideo Management Systems (Vms)Virtualization Technology (Vmware
Software
The Technical Support Representative assists in installing and troubleshooting software, analyzes log files, resolves customer issues, and maintains customer satisfaction through effective support and communication.
Top Skills:
MssqlOracleTeamsWebexWindows OsZendesk
Software
The Technical Support Engineer provides technical support to customers, troubleshoots issues, communicates effectively, and mentors new hires.
Top Skills:
CSSHTMLJquery
Software
As a Technical Support Specialist, you'll provide end-user hardware/software support, manage user accounts, and maintain critical infrastructure, ensuring service efficiency for research and development teams.
Top Skills:
LinuxmacOSWindows
Artificial Intelligence • Software
As a Technical Support Engineer, you'll provide expert-level customer support, troubleshoot technical issues, and collaborate with cross-functional teams to ensure efficient resolution while contributing to process improvements.
Top Skills:
Api Debugging ToolsAzureCSSGleanHTMLJIRAOktaPythonSalesforceSftpZendesk
Marketing Tech
The Technical Support Specialist will handle customer requests, troubleshoot issues, document bugs, and collaborate with teams to resolve technical issues.
Top Skills:
APIsAWSExcelJIRAPostmanSalesforceSQL
Cloud • Information Technology • Security • Software • Cybersecurity
Lead resolution of complex technical issues for high-profile customers, mentor peers, create documentation and runbooks, test releases, provide product feedback, and improve team processes.
Top Skills:
47)ApacheBashCachingCurlDigDnsGitHTTPHttp Reverse ProxyingHttp(S)IisJavaScriptLinuxLoad BalancingNginxOpensslOsi Model (Layers 3PythonSsl/TlsTraceroute
Information Technology • Security • Software
The role involves providing System Engineering and Technical Support for Zero Trust Implementation, with responsibilities including documentation, system configuration, and collaboration with various teams.
Top Skills:
AWSDockerJSONKubernetesMongoDBMySQLNifiOauthOraclePostgresRestSAMLXML
Information Technology • Other
As a Technical Support Engineer Intern at Tanium, you'll assist customers by resolving technical issues, engaging in root cause analysis, and contributing to projects that enhance customer satisfaction while receiving mentorship.
Top Skills:
NetworkingOperating SystemsSecurity SoftwareTanium Platform
Artificial Intelligence • Cloud • Social Impact • Software • Wearables
Lead and scale Tier 2 Technical Support, managing a team that resolves complex product issues, drives technical excellence, and partners with engineering to improve product reliability.
Top Skills:
AdfsAzureCloud-Based SolutionsHardware TroubleshootingInternet NetworkingMobile DevicesOktaRoutingSecure Shell (Ssh)Software TroubleshootingWindows
Legal Tech
The Technical Support Analyst provides IT support for hardware, software, and networking issues, focusing on legal applications and ensuring data security compliance.
Top Skills:
AndroidDocument Management SystemsiOSmacOSMicrosoft 365Mobile Device ManagementRemote Access PlatformsServicenowWindows Os
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