Operations Technical Support Analyst (Hybrid - Flexible Options)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is Hiring! We are seeking an Operations Technical Support Analyst to join our team in Newark, New Jersey.

Basic Purpose: Position focuses on ensuring the daily settlement of high valued treasury transactions and reconciliation of Gloss vs BNY.

Work-Mode: We are made up of high performing teams that meet in person to learn and collaborate as needed. This role is considered hybrid, which means you’ll be assigned to a Broadridge office and given the flexibility to work remotely.

Job Responsibilities:

• Apply in-depth knowledge of Impact and BNY BDC to ensure timely settlement of client’s transactions
• Monitor firm’s liquidity to mitigate overdraft charges IN BNY
• Track failed transactions (TMPG) and follow-up with counterparties for fund settlements 
• Monitor clients’ FICC activities and action uncompared transactions including Fund settlement requirements
• Coordinate with client’s trading desk on collateral movement across different BNY accounts
• Identify potential risk associated with certain high valued trades and act to mitigate
• Escalate client issues and complaints on operational matters to higher-level management, when necessary.
• Develop and maintain strong relationships with team, and client’s trading desk.
• May perform other duties/responsibilities as needed or assigned.

Preferred Qualifications:

• 4+ years of Fed Settlement operational experience
• In-depth knowledge of Impact and BNY BDC
• Knowledge of BNY vs Impact reconciliation
• TMPG processes
• Knowledge of FICC processes including CFM

Skills/Competencies:

• Functional/technical skills; knowledge of Impact, BNY BDC & FICC
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Strong analytical and problem-solving skills, with the ability to navigate complex situations.
• Solid knowledge of Fed Settlement operations products and processes
• Ability to recognize and escalate high-risk items to minimize loss or breaks

Salary Range: 110,000.00 – 120,000.00 USD annual

Bonus Eligible

Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings.

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Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, to take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.
We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. US applicants: Click here to view the "EEO is the Law" poster.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].