Top Technical Support Jobs

The role involves electrical assembly and integration, troubleshooting hardware, PCB population, and creating manufacturing documentation to support prototype builds.

The Technical Support Engineer provides remote and onsite technical support for XR/RF systems, managing escalations, process improvements, and training Field Engineers while ensuring customer satisfaction and service effectiveness.

The Technical Support Engineer will provide Level 1 support for robotic systems, troubleshooting technical issues remotely, and improving customer support processes.

The ERP Technical Support Engineer role involves supporting Infor CloudSuite Industrial ERP through solutions delivery, user support, training, maintenance, and system optimization, ensuring effective collaboration and documentation.

Provide technical support for Infor CloudSuite Industrial ERP system, managing system configurations, testing, troubleshooting, and user training while ensuring data integrity and system performance.

The ERP Technical Support Engineer will support, configure, and develop solutions for the Infor CloudSuite Industrial ERP system, while providing Tier 3 support, collaborating with teams, and ensuring system integrity and performance.

Support and develop technical solutions for Infor CloudSuite Industrial ERP, providing training, troubleshooting, and maintaining data integrity while collaborating with teams on configurations and optimizations.

The ERP Technical Support Engineer manages technical aspects of the Infor CSI ERP system, providing support, developing solutions, and ensuring data integrity and system optimization.

Support the Infor CloudSuite Industrial ERP system by developing, testing, and maintaining technical solutions; provide training and troubleshoot issues while ensuring data integrity and continuous improvement.

The ERP Technical Support Engineer will support Infor CloudSuite Industrial ERP, develop solutions, troubleshoot issues, and ensure system optimization and data integrity. Responsibilities include user support, testing, training, and system administration, collaborating with various teams for effective ERP deployment and maintenance.

The Technical Support Engineer diagnoses complex technical problems related to optics, lasers, and electronics, facilitates solutions, and supports new product introductions. Travel is required 30-60%.

As a Technical Support Engineer at Axon, you will troubleshoot and resolve technical issues in a complex SaaS environment, collaborating with cross-functional teams to ensure operational excellence and customer satisfaction.

The Technical Support Engineer will serve as the primary contact for enterprise customers, troubleshoot complex technical challenges, and ensure successful product adoption. Duties include diagnosing issues, collaborating with R&D, and providing training and proactive communication to customers.

The Application Engineer provides pre-sales technical support, manages technical account engagements, and collaborates with R&D and sales to ensure customer satisfaction and successful ESS solution adoption.

The Help Desk Tech provides IT support via phone, email, or in-person, handling ticket triage, network troubleshooting, and customer assistance with PCs and software.

Maintains, analyzes, and repairs computer systems and peripherals while supporting users and assisting in software application management. Experience in video and audio conferencing systems is required, along with Security+ certification.

Provides end user technical support for software and hardware, maintenance, problem analysis, and user support for complex IT issues.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

Provide technical support and customer service through effective communication, troubleshooting, and follow-up, while helping customers with their needs.

As a Strategic Technical Support Engineer, you’ll manage enterprise customer relationships, handle complex technical issues, and enhance trust through proactive solutions and clear communication.

The ServiceNow Developer will design, develop, and implement solutions on the ServiceNow platform, guide junior developers, and troubleshoot issues, while collaborating with stakeholders and maintaining knowledge of platform features.

Provide technical support for semiconductor and display manufacturing equipment, including field service, product development support, and escalation handling.

This role involves providing advanced technical support, troubleshooting issues, and assisting with AV and VC setups, while also managing service desk tickets and documentation.

Assist business customers with technical issues related to hosted PBX, VoIP, and telecommunications services through various communication channels, ensuring customer satisfaction and resolution of service problems.

The Technical Support Engineer will resolve technical issues, provide escalation support, manage customer cases, and ensure quality service across various 8x8 products.