Top Technical Support Jobs

The AI-Native Technical Support Engineer will handle customer support for NavPro, using AI tools to resolve issues, document incidents, and improve support workflows. Responsibilities include diagnosing technical issues, escalating to engineering when necessary, and maintaining a knowledge base.

The Technical Support Engineer will support customers using proprietary products, respond to inquiries, manage cases, and collaborate with Quality Assurance and Development teams.

The Technical Support Engineer provides high-quality customer support, troubleshooting LayerZero products, resolving issues, and documenting solutions while collaborating with various teams.

The Senior Technical Support Analyst ensures operational excellence by providing advanced troubleshooting for hosted applications, mentoring the team, and monitoring performance issues.

The Technical Support Coordinator provides empathetic customer interactions, manages case tickets, processes returns, and documents customer issues using CRM software while assisting with administrative tasks.

Provide technical support for PC and mobile hardware and software, install and troubleshoot Microsoft Windows, and engage with customers using Spanish.

The Technical Support Specialist provides deskside and remote support, troubleshoots issues, and collaborates across teams to enhance user experience and service delivery.

The IT Technical Support role involves providing Tier II support, troubleshooting hardware and software, managing user rights, and supporting VPN connectivity for both office-based and remote users.

As a Technical Support Specialist at ALLO, you'll assist customers with technical issues related to internet and voice services, providing excellent customer service and collaboration within a team environment.

Provide Tier II technical support for Censis surgical asset management products: troubleshoot systems, perform upgrades and backups, manage SSO and integrations (HL7), analyze SQL and logs, communicate with customers and internal teams, maintain documentation, and support implementations from pre-implementation through end-of-life.

Provide technical support for Tenable vulnerability and compliance products, troubleshoot complex enterprise environments, analyze scan/log results, recreate issues in lab, collaborate with R&D and product teams, create knowledge articles, and support customers to resolution while working hybrid in Columbia, MD.

Provide bilingual (English/Spanish) technical support for Qualys Cloud Agent via phone, email, and WebEx. Troubleshoot networking, OS services, authentication, and security tools; coordinate with Development, QA, and Operations to resolve customer issues and generate Splunk queries/reports.

Provide advanced technical assistance to faculty, staff, and students; log and resolve tickets via ServiceNow; install, configure, and maintain desktops, laptops, printers, and applications; coordinate with vendors and infrastructure teams; document troubleshooting steps and escalate as needed while delivering high-quality customer service.

Provide global technical support, troubleshooting, commissioning, and training for DSE electronic control modules and generator systems. Create and proofread technical documentation, liaise with engineering, sales, and distributors, assist testing and approvals, and support on-site customer engagements. Submit monthly activity reports and follow company procedures for remedial actions.

Provide second-level technical support for partner integrations, troubleshoot and analyze issues, perform integration protocol testing, monitor systems using tools like Elastic/Dynatrace/Grafana, work with XML/JSON and REST APIs, and deliver excellent customer service across shift schedules.

Provide end-user technical support via phone and email; diagnose and resolve hardware and software issues; install and upgrade applications; set up workstations, printers and peripherals; document and track tickets; escalate complex issues; perform other assigned support tasks.

Provide on-site technical support for Hyperconnect VOIP: troubleshoot call quality (packet loss, jitter, latency), diagnose browser and device issues, use tools like Wireshark and browser dev tools, escalate VOIP bugs to engineering, document solutions, and participate in rotating shift coverage to ensure service reliability.

Provide on-site technical support for Hyperconnect VoIP, troubleshoot real-time call quality and device/browser issues, analyze network problems, escalate bugs to engineering or third parties, document solutions, contribute knowledge base, participate in rotating shifts, and assist with broader Zenoti platform support.

The Technical Support Specialist manages customer incidents, coordinates resolution with global teams, and ensures high customer satisfaction by acting as the central contact during service disruptions.

Assist clients with account questions, provide technical support, document interactions, and collaborate within an office team in a structured environment.

The Technical Support Representative provides front-line customer support, troubleshooting issues, and assisting in the integration of web products while delivering technical training and guidance.

As a Technical Support Engineer, you will resolve complex technical issues, collaborate with engineering, and enhance user experience through documentation and tool improvements. You will handle customer inquiries, debug issues, and monitor user-generated content for compliance.

The Technical Support Consultant I provides post-sales support to optimize product value through troubleshooting, customer service, training, and documentation creation.

Provide L3 engineering support for power electronics converters, perform detailed analyses, and write troubleshooting guidelines while collaborating with teams to resolve technical issues.

As a Dynamic PC Support Technician, you'll troubleshoot and repair client desktops and laptops, provide customer support, manage service calls, and ensure asset control according to guidelines.