Top Support Engineer Jobs

The role involves managing meetings, assessing cybersecurity risks, coordinating with stakeholders, and supporting strategic DoD initiatives. It requires extensive expertise in cybersecurity governance and risk management.

The Level 3 Network Engineer will manage all aspects of network operations, ensuring systems remain operational 24/7, with responsibilities including design, implementation, troubleshooting, and team coordination to enhance network performance and security.

The Software Engineer will build AI-powered support experiences across various channels, focusing on usability and effective problem-solving.

Develop Oracle database applications, optimize queries, manage Oracle objects, and provide production support in a dynamic project environment.

The Oracle Developer will support FDW with database application development, performance tuning, and database design while providing production support and solutions to user queries.

The Controls Engineer provides technical support for material handling systems, resolving complex issues, managing case backlogs, and improving service efficiency while collaborating with customers and team members.

The Global Product Support Engineer III is responsible for developing procedures, troubleshooting, conducting failure analysis, and training teams on new products, while contributing to quality and reliability initiatives.

As a Tech Support Engineer at Nagarro, you will provide technical assistance and resolve issues related to digital product engineering while collaborating with various teams.

As an Associate Engineer in Tech Support at Nagarro, you will assist in solving technical challenges and work with advanced technologies in a dynamic team environment.

Provide first-level technical support for Clinical AI products and healthcare IT systems, troubleshoot incidents, manage ticket queues, coordinate escalations, perform system updates, support cloud integrations, train users, document resolutions, and collaborate cross-functionally to ensure customer satisfaction and regulatory compliance.

The Technical Services Engineer provides expert PACS support, troubleshoots healthcare IT issues, and collaborates with teams to ensure customer satisfaction and process improvement.

The Senior Customer Support Engineer will provide top-tier technical support, troubleshoot complex issues, collaborate with teams, and help retain FED accounts.

Provide end-to-end technical support for customers including API and mobile SDK issues, log analysis, monitoring and scripting, escalate and collaborate with Engineering/Data teams, maintain docs and use AI-assisted tools to accelerate triage, RCA, and automation.

Seeking a C++ Engineer for production support with experience in troubleshooting production software, strong scripting skills, and understanding of SQL and OOP.

The Technical Support Engineer will provide first-line support for external developers, troubleshoot APIs and smart contracts, and improve documentation. Responsibilities also include developing processes for support requests and gradually taking on partner integrations.

As an Associate Technical Support Engineer, you will support customers using proprietary products, respond to inquiries, manage cases, and provide feedback to improve products and processes.

The role involves diagnosing customer-reported issues, debugging integrated systems, scripting solutions, and collaborating with engineering to address problems in real time.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

The role involves troubleshooting system and networking issues, reproducing customer problems, managing documentation, and testing updates.

As a Software Engineer - Support, you'll troubleshoot production issues, implement fixes, and collaborate with teams to enhance web platforms. You will also define backlog tickets and contribute to improving incident response processes.

The Applications Engineer Sales Support liaises with customers and sales teams to analyze needs, provide technical information, and support project management for machine placements, ensuring effective communication and planning.

As a Systems Support Engineer, you will interface with customers to troubleshoot issues, manage ticket escalations, perform repairs in the field, and collaborate with sales and engineering for product improvement.

Lead customer onboarding, deploy and configure secure mail, file sharing, SIEM, email relay, and VDI solutions. Manage technical implementation projects, resolve complex support issues, escalate high-severity incidents, create documentation, coach junior team members, and collaborate with Engineering, Customer Success, and Sales to improve product and processes.

Lead global enterprise storage technical support teams, own resolution of critical escalations, drive operational excellence and process improvements, partner with R&D and product, coach managers and senior engineers, prioritize resources to maximize customer satisfaction and business impact.

Provide hands-on Tier 2 technical support and training for regional clinics on a rotation schedule. Monitor and manage tickets, identify trends, coordinate vendor resolutions, support Citrix, Dragon, telemedicine and A/V systems, deliver end-user training, and act as liaison for special IT projects and problem management to improve clinic workflows and customer satisfaction.