Top Support Engineer Jobs

The engineer will support R&D module integration and qualification, lead component qualifications, provide risk assessments, and define calibration procedures.

The role involves building AI technologies for customer service, developing ML systems, and collaborating with cross-functional teams to enhance user experiences.

The Technical Support Engineer diagnoses complex technical problems related to optics, lasers, and electronics, facilitates solutions, and supports new product introductions. Travel is required 30-60%.

Provide hands-on technical support to customers: troubleshoot, reproduce, debug, and resolve issues; run Zoom sessions; educate customers; support sales and customer success; collaborate with developers to identify defects and shape product improvements; improve serviceability, tooling, and knowledge bases; analyze install base risk; and participate in on-call/rotational off-hours support.

Provide customer-facing technical support for an AI-powered code review platform: troubleshoot, reproduce, and resolve complex issues; educate customers; run calls; collaborate with developers to fix defects; improve serviceability and tooling; support sales and customer success motions; and contribute to knowledge bases and continuous improvement.

The Systems Support Engineer will manage technology experiences, support user requests, oversee network and access control systems, and coordinate with vendors. Responsibilities include troubleshooting, user setup, network maintenance, and ensuring all tools are functional for team success.

The Systems Engineer supports IT operations by resolving server, desktop, and network issues, manages service requests, and communicates with clients.

The Support Solutions Engineer is responsible for monitoring and resolving customer requests, automating support needs, and improving support tools while advocating for customer experiences in data platform infrastructure.

The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.

The role involves implementing and supporting storage infrastructure, troubleshooting storage issues, and leading related projects.

Provide technical support for Tenable vulnerability and compliance products, troubleshoot customer environments, analyze scan/log results, recreate issues for engineering, produce knowledge articles, and collaborate across teams to resolve and escalate complex security problems.

As a Technical Support Engineer, you will engage with customers to resolve technical issues, provide product guidance, and deliver training sessions to enhance operational efficiency.

The role involves developing and supporting applications primarily in VB.NET, utilizing various technologies like C#, SQL Server, and Visual Studio. Troubleshooting and middleware experience are required, along with strong communication skills.

The Supplier Quality Engineer audits new suppliers, implements quality processes, resolves supplier issues, and optimizes quality performance using data-driven methods while ensuring compliance with quality standards.

Provide high-quality technical support, troubleshooting, and resolution for customer inquiries, while also improving the customer experience with product features and integrations.

The Technical Support Engineer will resolve technical issues, provide escalation support, manage customer cases, and ensure quality service across various 8x8 products.

The ERP Technical Support Engineer role involves supporting Infor CloudSuite Industrial ERP through solutions delivery, user support, training, maintenance, and system optimization, ensuring effective collaboration and documentation.

Provide technical support for Infor CloudSuite Industrial ERP system, managing system configurations, testing, troubleshooting, and user training while ensuring data integrity and system performance.

The ERP Technical Support Engineer will support, configure, and develop solutions for the Infor CloudSuite Industrial ERP system, while providing Tier 3 support, collaborating with teams, and ensuring system integrity and performance.

The ERP Technical Support Engineer manages technical aspects of the Infor CSI ERP system, providing support, developing solutions, and ensuring data integrity and system optimization.

Support and develop technical solutions for Infor CloudSuite Industrial ERP, providing training, troubleshooting, and maintaining data integrity while collaborating with teams on configurations and optimizations.

Support the Infor CloudSuite Industrial ERP system by developing, testing, and maintaining technical solutions; provide training and troubleshoot issues while ensuring data integrity and continuous improvement.

The ERP Technical Support Engineer will support Infor CloudSuite Industrial ERP, develop solutions, troubleshoot issues, and ensure system optimization and data integrity. Responsibilities include user support, testing, training, and system administration, collaborating with various teams for effective ERP deployment and maintenance.

Design, build, and maintain systems for data integrity and compliance. Lead technical projects, ensure reliability, and integrate AI solutions. Collaborate cross-functionally to improve customer experiences.

Responsible for technical support at a specific customer, including escalations, performance metrics, installation, operation, and beta site support for hardware and software.