Top Support Engineer Jobs

The Executive IT Support Engineer provides premium IT support to executives, managing their technology needs, troubleshooting issues, and maintaining relationships with executive assistants. Responsibilities include after-hours support, documentation in ServiceNow, and maintaining IT assets.

As an Enterprise Technology Support Engineer, you will provide IT support, manage user lifecycles, implement proactive environment management, and enhance user experience through various technologies.

Provide support for enterprise e-Litigation systems, ensuring reliable access to case data, performing queries and developing dashboards to aid case teams.

Design and implement automated and manual test fixtures, perform component-level failure analysis and debugging using oscilloscopes, multimeters, and protocol analyzers, produce detailed FA reports, and analyze RMA trends to recommend design or firmware improvements to increase field reliability.

The IT Support Engineer provides technical support, troubleshoots hardware and software issues, manages devices, oversees network security, and ensures compliance with security standards.

The Senior Application Support Engineer will provide support for production systems, primarily focusing on Workday and Salesforce, troubleshooting issues, managing incidents, and implementing improvements across multiple business units.

Serve as the first line of technical support for end users, resolving issues with Microsoft 365, Active Directory, and devices while using ServiceNow for incident management.

Provide frontline IT support at Cribl's San Francisco office and globally: hardware provisioning, access requests, onboarding/offboarding, AV and event support, MDM and cloud tool support, document troubleshooting in a knowledge base, execute projects to automate and integrate systems, and participate in on-call/standby duties.

Provide global product support for CMP equipment: develop service procedures and BKMs, perform build & test and failure analysis, drive CAPA/FMECA activities, create technical documentation and training, partner with manufacturing, quality, and parts groups, and train/support field and customer engineers.

Provide high-level technical support for Arista products by troubleshooting hardware, software and cloud service issues, communicating with customers and development teams, reproducing problems in lab environments, documenting recurring issues, and recommending corrective actions to improve product quality and customer satisfaction.

Provide technical and production support for RF/microwave PCB products: design-test correlation, data analysis, test development, troubleshooting, root-cause analysis, and cross-functional support to ensure on-time delivery, quality, and cost reduction.

Troubleshoot and resolve complex application issues across hosted, on‑premises, and SaaS environments. Advise clients on IT/database best practices, maintain integrations via APIs, configure AI tooling and Google Cloud/Gemini products, document investigations in Salesforce, and collaborate with engineering and product teams to log bugs and drive solutions.

Provide logistics engineering and product support for advanced electronic systems, performing analyses (LORA, MTA, spares, provisioning, SERD), preparing ILS deliverables to DoD/GEIA standards using electronic models and ILS tools, support proposals and lifecycle sustainment, coordinate across engineering and support disciplines, and ensure reliability, maintainability, and product safety considerations.

Perform logistics engineering and product support for advanced electronic systems, including logistics planning, life‑cycle support, and preparing DoD/GEIA-compliant models and analyses (LORA, MTA, spares, provisioning, SERD). Interface with cross-functional teams, develop ILS deliverables, and support sustainment and proposal activities to ensure system supportability, reliability, and availability.

Perform logistics engineering and product support for advanced electronic systems: develop ILS deliverables, conduct analyses (LORA, MTA, spares, provisioning, SERD), apply DoD/GEIA standards and electronic models, support life‑cycle support planning, reliability/maintainability/product safety considerations, and contribute to sustainment and proposal activities.

Provide technical support and troubleshooting for customers using the company's bionic products and public API. Develop and maintain ROS and non-ROS example programs and tutorials, collaborate with engineering and sales, conduct demos and training, document support processes, and stay current with industry trends to improve product integration and performance.

Provide on-site customer support for semiconductor capital equipment: install, diagnose, troubleshoot, and repair complex systems. Optimize tool performance, run and analyze process experiments (DOEs), perform root-cause analysis, and report results. Work across processes such as CVD, ALD, RIE, PVD, anneal, and implant.

Deploy, configure, and support enterprise GenAI tools (Copilot, Claude, Cursor, Cowork, M365 Copilot); integrate with dev toolchains; enable adoption through training and docs; provide Tier 2/3 troubleshooting; enforce security, compliance, and DLP controls; monitor usage and coordinate vendor escalations and upgrades.

Deploy, maintain, and repair humanoid mobile lab robots. Diagnose electrical and mechanical failures, build fixtures and cable harnesses, perform on-site installations and validations, document deployments, and report reliability insights to engineering.

Provide technical frontline support for Enterprise and Pro users: investigate and reproduce issues, analyze logs/traces, debug code (Python/TypeScript), submit engineering tickets or ship fixes, own escalations, produce documentation and knowledge base, and collaborate with Engineering and Product to improve reliability and agent behavior.

The Photonics Support Engineer I provides technical support to customers, assists with product solutions, and collaborates with engineers. Responsibilities include troubleshooting, developing marketing materials, and participating in product development.

The Senior Support Engineer leads technical resolutions for enterprise accounts, manages operational workflows, and builds the support knowledge base in identity security.

As a Software Support Engineer, you will troubleshoot and resolve complex issues related to Ubuntu and open source technologies, collaborate with teams, and contribute to community development.

The Global Product Support Engineer develops procedures for servicing new products, collaborates with engineering and manufacturing, conducts failure analysis, and trains customer engineers, impacting product support activities.

The role involves providing application support, monitoring production application services, handling incident resolution, and implementing process improvements through automation.