Top Support Engineer Jobs

As a Product Support Engineer, you will provide support for core applications, enhance platform reliability, and collaborate with global teams to resolve technical issues while interacting with production environments.

Provide technical product support for semiconductor test systems (ATE/SLT), troubleshoot and diagnose field issues, perform repairs/installation, develop diagnostics/documentation, train staff, analyze field performance, and travel to customer sites.

As a Developer Support Engineer, you'll help developers troubleshoot API and SDK issues, document findings, and improve their experience with Braintrust's tools, while collaborating with engineering teams.

As a Principal Application Support Engineer, you'll ensure system reliability and operational resilience, implementing SRE practices, and leading incident management efforts.

Provide on-site customer support, install and diagnose complex semiconductor equipment, develop and optimize process recipes, design experiments/DOEs, analyze data and compile reports, troubleshoot and perform root cause analysis across deposition, etch, anneal, and implant technologies.

The Production Support Engineer role involves troubleshooting using SQL and related technologies, understanding DWH processes, and providing operational support while working flexibly in shifts.

The Global Product Support Engineer develops procedures for servicing products, conducts tests, collaborates with manufacturing, and trains technical staff.

As a Senior Platform Support Engineer, you will ensure the operation of Saviynt's Enterprise Identity Cloud, focusing on application layer support, stability, and performance. Responsibilities include troubleshooting, engineering automation, managing incidents, and ensuring compliance. You'll work collaboratively within the SRE Operations team and guide junior engineers.

The L2 GenAI Tools Support Engineer provides advanced technical support for GenAI tools, troubleshooting issues, managing licenses, ensuring compliance, and facilitating user adoption.

The Application Support Engineer is responsible for enhancing application performance, managing technical support, and driving process improvements, including automation and root cause analysis.

The Product Support Engineer is responsible for investigating customer issues, maintaining relationships, resolving complex problems, and ensuring customer satisfaction in a SaaS environment.

As a Customer Support Engineer, you'll handle customer issues, develop solutions, and collaborate with teams on post-sales activities, ensuring customer satisfaction with VAST Data's AI infrastructure products.

The Customer Support Engineer responds to customer technical issues, manages post-sales activities, supports installations and troubleshooting, and advocates for customer needs.

The Customer Support Engineer will handle technical issues, work closely with customers, perform field services, and advocate for account priorities while ensuring customer satisfaction.

The Customer Support Engineer will handle technical support operations, resolve customer issues, manage installations, and advocate for customer needs while ensuring satisfaction.

The Customer Support Engineer will address technical issues for customers, operate hands-on to resolve problems, support installations and guide teams to ensure satisfaction, managing escalations and communication effectively.

As a Customer Support Engineer, you will respond to customer issues, evaluate problems, solve them or escalate, and perform field services for installations and upgrades while managing relationships and enhancing customer satisfaction.

The Support Engineer will provide technical support for SaaS/IaaS/PaaS products, troubleshoot issues, and collaborate with clients and team members.

The Junior Support Engineer will monitor support requests, analyze data using SQL, troubleshoot C# applications, and collaborate with teams to improve processes.

The Technical Support Engineer will provide hardware and software support, troubleshoot complex issues, manage tickets, and document knowledge to improve customer experience.

As a Technical Support Engineer, you will interface with merchants, handle integrations, provide operational excellence, and track product feedback.

The Support Engineer will resolve merchant and customer issues, automate workflows, build internal documentation, and collaborate with teams to enhance support systems.

The Senior IT Support Engineer will manage IT infrastructure, including networks, endpoint management, SaaS provisioning, and conference room technology in a fast-growing startup. Responsibilities include maintaining network health, managing user permissions, and collaborating with cross-functional teams while ensuring reliable IT systems.

The Support Engineer assists customers with technical issues, educates them about the product, and identifies improvements. You'll work with teams to resolve issues and enhance documentation. Expect to collaborate with developers and track trends for better customer experience.

Provide CAD and PDM system support and administration (Creo, SolidWorks PDM), implement templates and workflows, integrate with PLM, troubleshoot, train engineers, and improve machine design processes.