Top Support Engineer Jobs

Provide L3 production support and maintenance for Teradata and Hadoop ecosystems. Troubleshoot complex PL/SQL queries and Teradata data loads, perform performance tuning, and manage ETL and large-scale distributed data processing using Hive, SparkSQL, MapReduce, HDFS and related Hadoop tools.

Provide L3 production support for Teradata and Hadoop ecosystems, perform Teradata performance tuning, manage complex data loads, develop and optimize ETL and distributed data processing using Hive, SparkSQL, MapReduce, HDFS, and related tools, and use ticketing systems and ITIL processes.

Provide L3 production support for Teradata and Hadoop ecosystems, optimize Teradata performance, manage complex data loads, troubleshoot ETL and Hadoop jobs (Hive/SparkSQL), and follow ITIL ticketing processes.

Provide L3 production support for Teradata and Hadoop ecosystems, optimize Teradata performance, manage complex data loading, develop and maintain Hadoop-based ETL workflows using Hive/SparkSQL and related tools, and follow ITIL processes and ticketing systems.

Provide advanced technical support for enterprise SaaS applications: troubleshoot incidents, monitor application health, manage SLAs, collaborate with DevOps/Infrastructure, use SQL and observability tools, maintain documentation and knowledge base, and identify automation and process improvements to ensure high availability and customer satisfaction.

The Cloud Support Engineer will manage Microsoft 365 and Azure environments, drive automation, execute Salesforce deployments, and mentor team members.

Provide technical support for network analytics and discovery software: troubleshoot SQL, Unix, scripting, virtualization, and network/protocol issues; recreate problems, document workarounds, and coordinate with Development, QA, Sales, and Customer Service Engineers to resolve product issues.

Provide Level 1/2 production support for trading systems: monitor the trading environment, respond to incidents, deploy/configure applications, investigate trade/position breaks, automate workflows with scripting, assist risk/compliance reporting, and collaborate with traders, exchanges, clearing firms, and vendors. Participate in early-market coverage and on-call rotations.

Classic automation test engineer responsible for building and configuring automated test infrastructure within sprints. Requires coding (Java or Python), strong familiarity with Gherkin/Cucumber, front-end or back-end automation, performance/load testing, and tools like Selenium, Appium, TestNG/JUnit and Spring. Role is roughly 60% coding and 40% test automation setup. 12+ month contract; good communication skills required.

Support release engineering by writing Linux shell scripts and Python, debugging and troubleshooting component build issues, and performing box bring-up using built modules.

Provide 24/7 engineering support for SMPTE-2110 IP broadcast mobile units, studios and systems. Troubleshoot IP video and network issues, configure equipment and router layouts, integrate third-party gear, support on-site shows and events, gather and analyze data for bug reports, liaise with vendors, and train engineers on IP video best practices.

Provide technical support for automation systems during their launch phase, ensuring stability and effective troubleshooting in high-pressure environments.

Provide hands-on production support for mainframe and distributed applications: monitor systems, resolve incidents, perform root cause analysis, support batch/job scheduling and DR procedures, maintain runbooks, and improve application reliability and supportability.

Drive reliability, scalability, and performance for mission-critical applications using SRE principles. Implement monitoring, SLIs/SLOs, automation, and fault-tolerance strategies. Lead incident response, RCA, and embed reliability practices into the SDLC while collaborating across development, infrastructure, network, and security teams.

Serve as a technical point of contact between Customer Success and Engineering to troubleshoot customer issues, triage incidents, translate feedback to engineering, create reusable solutions, and communicate status via Zendesk/JIRA and calls.

Responsible for providing technical support to WordPress customers, troubleshooting issues, assisting with migrations, and enhancing customer experience through communication and technical knowledge.

Provide 1st–2nd line IT support for executives in the New York office, manage high-priority incidents via ServiceNow, troubleshoot Microsoft and mobile technologies, administer Active Directory, escalate to technical teams, support desk moves and out-of-hours events, and maintain compliance with FCA and ITIL practices.

The Production Engineer will design and maintain support tools, develop AI-driven solutions, and partner with teams to enhance customer experience and operational reliability.

Manage electrical and mechanical ground support equipment (EGSE/MGSE) for space vehicle testing. Lead project and lifecycle planning, coordinate maintenance, procurement, calibration, IA/security approvals, and cross-functional integration to ensure mission-ready test equipment while mitigating risks and supporting schedules and budgets.

As a Senior Cloud Support Engineer, you will support cloud-based infrastructure, troubleshoot issues, and ensure service availability while maintaining customer satisfaction.

Provide on-site customer support for semiconductor equipment installations, diagnostics, service and repair. Develop and optimize manufacturing processes, design and analyze experiments (DOE), perform statistical analysis and root-cause investigations, compile technical reports, and mentor junior staff while liaising between customers and R&D.

The Senior Customer Support Engineer works with various teams to support customers in deploying TrellisWare products, ensuring effective communication, and leading technical support during product trials and testing phases.

As a Customer Support Developer, you'll provide technical support for database-related issues, develop integrations for customers, and collaborate across teams to improve product reliability and performance.

The Java Production Support Developer will analyze, develop, integrate, and maintain applications, providing support, troubleshooting, and mentoring team members. They will ensure software meets functional and non-functional requirements while collaborating with various technical teams.

The VP Security Engineer will design, implement, and support security solutions for AS400 and Mainframe systems, ensuring compliance and managing security operations.