Top IT Support Specialist Jobs

Provide IT and A/V technical support across multiple locations, including NYC: set up and troubleshoot video conferencing, projectors, microphones, network equipment (switches, routers, access points), maintain data closet/datacenter hardware, coordinate with ISPs, document procedures, and drive process improvements to ensure reliable IT operations and strong end-user support.

Provide high-touch, real-time IT support to C-level executives: manage and troubleshoot iOS devices and Windows 11 systems, maintain MDM configurations, support collaboration apps (Outlook, Teams, Zoom, OneNote), collaborate with admin and IT teams, provide on-site and occasional after-hours support, and maintain confidential documentation and proactive device maintenance.

Provide first-level support for hardware, software, telephony and enterprise systems across multiple platforms (AS/400, Windows NT, UNIX). Respond to help calls, troubleshoot, document findings, escalate complex issues, perform system backups and inventory, maintain procedures and equipment rooms, and provide one-on-one training to technicians and users in a 24/7 casino environment.

Provide on-site deskside support for Mac OS and Windows environments: troubleshoot OS, network, VPN, printers, Microsoft 365 and cloud services; perform proactive maintenance and backups; support hardware, servers, and document work.

Provide first-level IT support for corporate and manufacturing users: troubleshoot hardware, software, network, and business applications; manage user accounts and permissions; document incidents; support ERP/EDI/MES and plant-floor systems; participate in IT projects, training, and on-call rotations; perform basic EDI triage and assist in governance audits.

The role involves providing technical support for desktop systems and mobile devices, maintaining data integrity, assisting with onboarding processes, and ensuring compliance with various requirements.

Provide intermediate-to-advanced employee-facing IT support across offices and remote workers: troubleshoot endpoints (Windows, macOS, Linux, ChromeOS), diagnose network issues, manage user accounts and access, perform IT asset management and device provisioning, maintain Google Workspace, leverage GenAI assistants, document knowledge base articles, and ensure local onsite technology coverage and SLA compliance.

Provide front-line Windows and Microsoft 365 technical support for local and remote users, handling hardware, software, endpoint imaging, account lifecycle, ticketing, documentation, asset management, and escalation while following ITIL-aligned processes and security/compliance requirements.

Provide frontline IT support by troubleshooting hardware, software, and network issues, improve support processes, and participate in on-call rotation.

Provide first-tier IT support via calls and ticket queues, troubleshoot hardware/software/network issues, and perform structured document processing (classification, redaction, quality checks). Use Microsoft Excel to track and validate document data, maintain confidentiality, and follow established procedures while working onsite and independently.

Tier 2 Help Desk Engineer providing advanced support for 300+ users, administering Microsoft 365/Entra ID/SharePoint/Teams/OneDrive, triaging with Jira Service Management, automating workflows, documenting SOPs, enforcing security/compliance, and driving continuous IT service improvements.

Provide first-level help desk support for employees: respond to requests, troubleshoot workstations, printers, Microsoft 365, network and application access, set up devices, document tickets, assist onboarding/offboarding, perform basic account administration, and escalate complex issues.

Provide Tier 1 and Tier 2 support for enterprise business applications (Salesforce, NetSuite, Dayforce, etc.), triage and escalate incidents, maintain SLAs and documentation, assist end users, communicate outages/changes, and collaborate with product owners to reduce support volume and test releases.

Provide in-person, phone and email IT support for office and field staff; troubleshoot networks, email, file/print services, IP telephony and mobile devices; maintain hardware inventory; assist onboarding; log and resolve issues via ticketing system; perform hardware/software upgrades and configure Fortinet products. Maintain knowledge of Windows 10/11, Office 365, Azure/AWS, networking and cabling.

First‑line IT support specialist who triages and resolves helpdesk tickets via Jira Service Management, deploys and configures hardware, supports onboarding/offboarding, provides end‑user support and training (Google Workspace, Zoom, Slack), maintains IT asset inventory and basic MDM tasks. Hybrid role in Chicago with occasional travel.

Manage and maintain enterprise network infrastructure (Cisco and Meraki), troubleshoot connectivity and performance issues, perform upgrades and on-site support as needed, maintain network documentation, collaborate with Help Desk, and implement network security best practices across multi-site clinics.

Provide advanced in-person and remote end-user technical support across Windows, macOS, and Linux. Troubleshoot hardware, OS, application, and connectivity issues; manage help desk tickets; perform root cause analysis; maintain asset inventory and documentation; assist with device provisioning, deployments, and system upgrades; collaborate with systems, network, and security teams and promote information security best practices.

Serve as the sole on-site Workstation Administrator at Fort Riley, providing end-user IT support, system installation/configuration, troubleshooting, account and file-rights administration, liaising with the Network Enterprise Center, tracking tickets/reports, enforcing information assurance policies, and submitting regular workload and status reports.

Provide advanced, hands-on IT support and endpoint administration across Mac and Windows environments. Manage MDM (JAMF, Intune), design zero-touch deployments, implement patching policies, automate processes, support audits (ISO 27001/SOC 2), serve on-call, manage hardware inventory, and act as escalation point for complex issues.

Provide on-site enterprise help desk support (3pm-11pm CST) including logging and resolving tickets, diagnosing hardware/software/network issues, installing/configuring software, password and account troubleshooting, peripheral support, mentoring junior staff, maintaining IT asset inventory, documenting solutions and contributing to the knowledge base. Must follow security policies and report incidents.

The IT Support Specialist provides technical assistance, installs and repairs hardware and software, maintains IT inventory, and travels to various bank locations for support.

Provide onsite general IT support: onboard new hires, manage GoTo VOIP, troubleshoot network printers, resolve employee IT requests, install and update software and drivers, diagnose system issues, log and update tickets, and communicate status to employees.

Provide advanced Tier 2 technical support and on-site assistance for regional facilities. Resolve escalated hardware, software, and network issues; install and maintain workstations, printers, scanners, phones; support SIP phone systems; perform device imaging and low-voltage cabling; maintain documentation; participate in on-call rotation and regional travel for site visits and health checks.

Provide internal IT helpdesk and infrastructure support including server maintenance, Office 365, user account provisioning, desktop and conference room setup, ticket resolution, backups, security monitoring, network printer support, website maintenance, and IT inventory. Participate in on-call rotations, create documentation, and recommend automation or new technologies to improve productivity and reduce costs.

Provide first-level technical support and customer service for club and corporate team members: troubleshoot hardware, software, and network issues; document tickets; escalate outages; meet SLAs; participate in training and special projects.