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Top IT Support Specialist Jobs
The Diagnostic Technical Support Representative provides technical assistance and problem resolution for veterinary clinics and laboratory settings regarding animal health diagnostic products. Responsibilities include handling requests, assisting with product performance inquiries, escalating issues, managing product returns, and participating in special projects.
The Technical Support role involves maintaining and installing hardware and software systems, troubleshooting technical issues, and supporting end users. Responsibilities include building and repairing PCs, assisting in network configuration, managing inventory, and collaborating with vendors.
The Technical Support Specialist will assist users by troubleshooting technical issues, managing support requests through various channels, and ensuring proper configuration of Lightspeed products while providing exceptional customer service.
As a Technical Support Consultant, you'll provide exceptional support and technical guidance to North America customers, resolving queries, managing complex accounts, and ensuring system functionality while collaborating with internal teams. You'll also gain proficiency in Centric 8 software and may handle installation tasks.
As a Support Engineer, you'll provide technical assistance for hardware, software, and network issues. Responsibilities include user support, ticket management, account onboarding, and hardware installation. You'll enhance the tech experience for diverse users while improving support processes and customer satisfaction.
The Systems Support Specialist is responsible for managing Linux-based servers and workstations, networking, backup, and security. They provide technical support to faculty and staff, manage IT resources, and assist with departmental projects. The role involves transitioning services to cloud providers and maintaining policies. Excellent communication and customer service skills are crucial, along with a strong technical background.
As a Senior Technical Support Specialist II, you will assist customers from Fortune 1000 companies and R1 Universities by troubleshooting complex technical issues and coordinating with internal teams. You'll need to demonstrate strong technical proficiency, manage inquiries through phone and email, and collaborate with product and engineering teams to resolve technical problems. Your role includes ensuring high customer satisfaction and addressing bugs effectively while maintaining expert product knowledge.
As a Software Support Specialist at Campspot, you will provide assistance to customers using the Campspot reservation software. You will handle inbound calls, emails, and chats to answer questions and provide technical support. The role requires strong technical abilities and excellent communication skills. The position is full-time and based in Grand Rapids, Michigan, with the flexibility to work remotely. The salary range is $38,000 to $45,000 per year.
As a Technical Support Specialist, you will provide superior customer service and software support to users of proprietary software, troubleshoot technical issues, and collaborate with teams to improve processes. Effective communication and problem-solving skills are essential in supporting users with various technical knowledge levels.
The Associate - IT Support role involves providing Tier I and II hardware and software support, troubleshooting technical issues, and implementing technology solutions to enhance customer service and productivity. Responsibilities include managing IT inventory, equipment setups, and supporting IT policies while maintaining effective relationships with internal customers.
As a Deskside Support Engineer, you will provide 2nd level support, troubleshooting hardware and software issues on-site or remotely, across multiple client sites. This role requires strong IT skills, customer service orientation, and proficiency with desktop and mobile device support, alongside effective asset management and a good understanding of network technologies.
The Field Support Engineering Technical Specialist provides engineering and technical support for the installation, management, and maintenance of Ribbon’s optical and data telecommunications products, including troubleshooting and configuration of optical DWDM and IP/MPLS networks.
The entry-level IT Support Associate will assist clients with technical support needs, handle client tickets, and follow security protocols in a data center environment. This role includes on-the-job training and opportunities for professional development and technical certification.
The Technical Support Lead will mentor and develop the technical support team, providing guidance to ensure timely and effective technical solutions for customers. Responsibilities include handling escalated technical issues, creating documentation, collaborating with cross-functional teams, and monitoring customer feedback to improve service quality.
The Technical Support Team Lead will manage the operations team responsible for deploying and maintaining cloud-based software solutions. The role requires guidance in operational practices, ensuring compliance, improving efficiency, and monitoring system performance.
As an Entry-Level IT Support Associate, you'll handle client tickets, follow security protocols, and manage equipment transport in a data center. The role involves logging requests and activities while receiving comprehensive training on various technical platforms to kick-start your IT career.
As a Technical Support Engineer at Orderly Network, you'll provide Level 2 support, resolving technical issues raised by clients, educating client services teams, and documenting workarounds for known issues. You will communicate insights to internal teams, escalating urgent issues and helping improve client interactions with our services.
The Technical Support Specialist, Level 2 will provide secondary technical support, manage new customer integrations, and help troubleshoot complex cases escalated from Level 1 support. Responsibilities include working with APIs, SQL databases, and enhancing documentation while fostering customer relationships and collaborating with development teams.
As a Technical Support Specialist, you will provide exceptional IT support for employees, overseeing onboarding, managing IT assets, troubleshooting hardware/software issues, and ensuring the operational efficiency of internal systems. Your role includes vendor management, documentation updates, and providing on-site and remote support while delivering outstanding customer service.
As a Technical Support Specialist, you will provide Tier 2/3 support, troubleshoot hardware, software, and network issues, and maintain documentation of support incidents. You will train users on software applications, monitor systems for alerts, and assist with installations and upgrades. Your role involves ensuring high customer satisfaction through timely support and handling various priorities in a fast-paced environment.
The Technical Support Specialist at JobNimbus will provide world-class support and training to users and internal teams. Responsibilities include troubleshooting software issues, communicating with customers through various channels, and driving process improvements to enhance the user experience.
The Senior Manager, Technical Support for RAN at Mavenir oversees technical support operations for communication service providers, focusing on cloud-native network solutions and automation. They are responsible for managing support teams and ensuring optimal service delivery to clients.
The Technical Support Specialist I is responsible for providing technical assistance through incoming calls, troubleshooting IT issues related to software products, and assisting with software installation and configuration. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
Provide operational support for staff by troubleshooting and resolving IT-related issues. Monitor enterprise systems, document support requests, assist with installations, and manage user accounts while collaborating with IT team members. The role requires excellent communication and customer service skills, along with strong technical knowledge.
The Level 1 Field Support Tech is responsible for providing on-site and remote support for Microsoft personal computers, troubleshooting user issues, installing and upgrading software, and resolving hardware problems. This role requires excellent customer service skills and the ability to communicate effectively with end-users.
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