Top IT Support Specialist Jobs

Provide on-site Tier 2/3 IT support, troubleshoot and resolve technical incidents, administer internal applications and identity systems, manage Mac devices and MDM/RMM tools, support conference rooms and printers, procure applications, document processes, and architect scalable IT solutions.

Provides onsite day-to-day IT support, resolves staff inquiries, manages incident and service tickets, and supports new-hire onboarding. The role involves troubleshooting operating systems, hardware, networking, Active Directory, and related technologies; maintaining documentation; participating in continuous improvement; and supporting shifts or on-call rotations. Experience with cloud, virtualization, automation, AI tools, and IT projects is advantageous.

Provides onsite day-to-day IT support for employees, including troubleshooting systems, networks, devices, and hardware; managing service desk tickets and documentation; onboarding new hires; and participating in continuous improvement initiatives. The role requires flexibility for varied shifts, weekends, and on-call rotations, with opportunities to support diverse technologies and progress within the IT organization.

Provides advanced technical support for complex desktop, application, Microsoft 365, Active Directory, macOS, network, backup, and security issues. Owns escalated tickets, documents resolutions, maintains client SOPs, supports deployments and migrations, and mentors Level 1 technicians. The role requires strong troubleshooting, communication, prioritization, customer service, and independent decision-making while collaborating with specialized teams and improving support processes.

Supports end users with mobile devices, Windows desktops, business systems, software, and hardware. Manages help desk support, mobile accounts, FileBound, antivirus software, servers, network equipment, and infrastructure. Assists with Dealer Business System support, reporting, documentation, system maintenance, technology deployments, and IT projects. Requires regular communication with users, customer-service focus, and adherence to workplace safety requirements.

Provides first-level IT support through Freshservice, troubleshooting hardware, software, and network issues. Assists with onboarding, offboarding, account setup, equipment provisioning, documentation, and knowledge resources. Shadows cybersecurity operations, including log reviews, alert responses, vulnerability scan reviews, and risk management. Collaborates on a cross-functional capstone project involving planning, research, execution, and leadership presentation.

Provides senior onsite IT support for Rocket Lab’s SolAero office, handling service tickets, troubleshooting desktop systems, hardware, networking, Active Directory, and related technologies. Supports IT projects through planning, implementation, testing, and operations; documents solutions; mentors teams; and assists launch and mission operations. The role includes occasional domestic travel, on-call participation, and flexible shifts.

Provides senior onsite IT support at Rocket Lab headquarters, including incident, request, problem, change, and project ticket management. Supports desktop operating systems, hardware, networking, scripting, Active Directory, and Group Policy; mentors teams and documents technical solutions. Participates in end-to-end IT projects and supports launch and mission operations. The role includes occasional domestic travel, flexible shifts, weekend or evening work, and on-call rotation.

Provides first-line IT support for local, remote, and mobile employees across Windows, macOS, and Linux. Responsibilities include troubleshooting hardware and software, configuring devices, managing system images, administering Active Directory and Linux accounts, maintaining technology inventory, documenting solutions, supporting ITSM systems, assisting onboarding and offboarding, and contributing to infrastructure, server, and network support. Occasional off-hours or on-call support may be required.

Provides Tier 2 and Tier 3 desktop and endpoint support for hardware, operating systems, applications, access, networking, printers, and peripherals. Manages escalated incidents in ServiceNow, deploys and maintains devices, supports endpoint security and patching, performs root-cause analysis, documents solutions, coordinates equipment lifecycle activities, and collaborates with IT teams on deployments, upgrades, office moves, and technology projects.

The IT Support Specialist provides frontline support for hardware, software, and network issues, improves IT processes, collaborates with teams, manages devices, and supports events to enhance employee experience.

Provides Tier 1 technical support to clients through phone, email, and ticketing systems. Troubleshoots operating systems, Microsoft Office, Active Directory, Exchange, networking, DNS, DHCP, security tools, servers, storage, phones, and mobile devices. Documents issues, follows procedures, escalates unresolved problems, and follows up to ensure resolution. This is an onsite Monday-through-Friday role with rotating on-call coverage two to three times annually.

Serves as the highest-level escalation point for complex IT support issues involving hardware, software, networks, systems, user accounts, and access. Performs root cause analysis, recommends permanent fixes, reviews service desk performance and ticket compliance, develops prioritization strategies, and improves workflows and SLAs. Collaborates across IT departments and mentors junior support staff. Requires at least five years of relevant support experience and familiarity with Microsoft identity and endpoint-management tools.

Provides on-site and remote end-user IT support across the organization. Responsibilities include troubleshooting devices, applications, connectivity, printers, meeting-room technology, accounts, permissions, and access; managing onboarding and offboarding; configuring equipment; handling tickets; documenting procedures; using endpoint-management tools; escalating complex issues; and maintaining customer-focused communication and service quality.

Provides Level 2 support for enterprise SaaS and cloud applications used in public safety and operational environments. Responsibilities include troubleshooting application, access, identity, integration, data, and workflow issues; administering permissions; coordinating with vendors; documenting procedures; supporting implementations and changes; assisting users; and maintaining governance and service records. The role requires onsite work in Huntsville, occasional travel, and possible after-hours or on-call support.

Provides onsite IT support for laptops, applications, servers, networks, and technical systems. Responsibilities include managing help desk tickets, troubleshooting Windows hardware and software, administering Microsoft 365, Active Directory, servers, networks, security tools, licensing, and inventory, documenting solutions, supporting technology changes, and training staff.

Provides desktop, mobile, hardware, software, and remote user support across a corporate facility and remote workforce. Responsibilities include troubleshooting devices and network connectivity, administering Microsoft 365 and Azure AD, managing user accounts and licenses, maintaining IT assets, installing software and updates, documenting incidents, supporting compliance, and improving service desk processes.

Provides onsite helpdesk and desktop support across Sunnyvale and San Francisco locations. Responsibilities include troubleshooting Windows and macOS devices, Microsoft 365 applications, accounts, connectivity, conference room technology, and peripherals; managing Intune and Jamf enrollment; provisioning and deprovisioning users; tracking tickets, assets, and licenses; and supporting onboarding, offboarding, and IT process improvements.

Provides remote Tier 1 IT help desk support for customers, troubleshooting Windows hardware and software, networks, email, malware, remote access, MFA, phones, mobile devices, printers, and peripherals. Documents resolutions and software licensing, maintains credentials and technical expertise, and delivers high-quality customer service. Requires independent problem-solving, Windows networking and Active Directory knowledge, Microsoft Office experience, weekday availability, and rotating on-call coverage.

Provides internal IT support across APAC, troubleshooting devices, networks, productivity tools, identity systems, and meeting-room technology. Manages employee onboarding and offboarding, account provisioning, hardware inventory, repairs, documentation, and knowledge-base procedures. Supports Okta, Google Workspace, MDM platforms, MFA, SSO, Slack, and Microsoft Office 365 while delivering customer-focused incident response. The role also uses scripting, automation, and DevOps practices to improve IT workflows and reduce manual effort.

Provides first-level technical support to employees and pharmacy staff through phone, chat, email, and remote support. Installs and troubleshoots hardware, software, mobile devices, peripherals, networking, VoIP, and Microsoft systems. Documents incidents, triages and escalates issues, supports security practices, evaluates technology improvements, and maintains service desk records. The role requires on-site work in Lewisville, Texas, availability outside normal business hours, and travel between assigned locations.

Provide escalated IT support across endpoints, identity, Microsoft 365, networking, security, collaboration tools, and conference-room AV. Manage user accounts, device provisioning, assets, licenses, tickets, documentation, training, and incident response. Build PowerShell and Microsoft Graph automations, troubleshoot recurring issues, support technology rollouts, and mentor technicians. The role requires advanced Windows and macOS support, Intune and Kandji expertise, strong communication, and 4–6 years of relevant experience.

Provides primary onsite IT support for a facility, troubleshooting computers, Microsoft 365, mobile devices, printers, peripherals, VPN, MFA, and basic networking. Handles equipment deployment, asset inventory, employee onboarding and offboarding, incident management, endpoint management, patching, security remediation, documentation, vendor coordination, and critical-incident support. Collaborates with distributed IT teams and supports broader technology deployments and projects.

Provides first-level technical support to internal users through phone, email, tickets, and in-person assistance. Installs, configures, troubleshoots, and maintains computers, software, operating systems, peripherals, networking equipment, kiosks, and digital signage. Diagnoses connectivity, malware, and system issues, documents resolutions, escalates complex problems, and supports IT projects while delivering strong customer service.

Provides technical support for executives, manufacturing teams, computer hardware, software, meeting rooms, and helpdesk tickets. Troubleshoots issues, resolves or escalates incidents, images computers, manages Windows, Office, Microsoft 365, Active Directory, and Exchange environments, and participates in off-hours support. Travel to remote company sites may be required.