Top IT Support Specialist Jobs

Provides Tier I and Tier II technical support for mission-critical broadcast and enterprise IT systems. Troubleshoots hardware, software, networking, VPN, Active Directory, Microsoft 365, and broadcast applications including Dalet, ScheduAll, and PowerGold. Manages incidents through Ivanti, documents resolutions, monitors SLA compliance, supports system maintenance and deployments, trains users, and assists with onboarding. The role operates in a 24/7 broadcast environment and may require nights, weekends, holidays, and physical equipment handling.

Provides Tier I–III technical support and systems administration for mission-critical digital broadcast environments. Supports ingest, editing, playout, archiving, enterprise IT, Active Directory, networks, workstations, and broadcast applications including Dalet, PowerGold, ScheduAll, and Dataminer. Troubleshoots live operational issues, manages incidents in Ivanti, tests upgrades, documents resolutions, trains users, supports deployments, and helps maintain continuous broadcast availability in a 24/7 environment.

Provides on-site technical support across dealership locations by diagnosing hardware, software, and network issues; configuring devices and accounts for new hires; maintaining systems; documenting tickets and solutions; managing technology assets and licenses; educating users; coordinating with vendors; and supporting IT projects and preventive maintenance.

Provides technical support for hardware, software, networking, phone systems, and Epicor Eclipse ERP across multiple branches. Sets up and deploys workstations and peripherals, coordinates equipment installations and vendor support, manages tickets and documentation, troubleshoots employee issues, identifies recurring problems, and assists with IT projects. The role requires occasional travel, strong communication, organization, customer service, and problem-solving skills.

Provides tier-two in-office IT support for Austin employees and remote first-line infrastructure support. Manages MacBooks, macOS, Jamf device management, Google Workspace, Okta, Jira, Confluence, Slack, and Zoom. Handles user access, onboarding and offboarding, hardware provisioning, asset inventory, troubleshooting, ticket resolution, and SLA adherence while collaborating with infrastructure and security teams.

Provides desktop and laptop support, administers the crisis care center’s LAN, servers, workstations, applications, email, and network infrastructure. Installs and repairs hardware, manages user accounts, monitors support tickets, and supports telephone, camera, door, and facility systems. Maintains Avatar and Order Connect electronic health record accounts, troubleshoots data and billing issues, creates electronic forms and Crystal Reports, and supports regulatory reporting. Provides cybersecurity-compliant assistance, after-hours emergency response, and on-call support.

Provides first- and second-level IT support across multiple company locations. Installs, configures, maintains, and repairs hardware, software, network equipment, mobile devices, point-of-sale systems, and security infrastructure. Manages user accounts, access, patches, backups, security alerts, and MFA. Documents and resolves tickets, trains employees, coordinates with vendors, supports technology projects, and participates in an on-call rotation. Regular travel between locations and occasional physical equipment installation are required.

Provides first-level IT help desk support for hardware and software issues in a 24x7 environment. Responsibilities include troubleshooting, documenting tickets and resolutions, escalating issues to Tier 2 support, supporting multiple systems, and improving IT support procedures. Preferred experience includes PowerShell, Linux servers, Active Directory, Office 365 administration, alarm systems, and CompTIA A+ certification.

Provides advanced Level II IT support for hardware, software, applications, networks, and infrastructure. Resolves escalated tickets, troubleshoots complex issues, mentors Level I technicians, manages IT assets and documentation, supports deployments and recoveries, and assists with testing and training. The role includes inbound calls, ticket management, after-hours support, and travel to company locations for end-user and infrastructure support.

Provides hardware and software support, employee onboarding and offboarding, helpdesk administration, application and system integration support, cybersecurity awareness training, endpoint protection, IT inventory management, vendor coordination, reporting, and HIPAA compliance. Troubleshoots technical issues, maintains reliable infrastructure, supports software implementations, and recommends technology improvements.

Provides onboarding, offboarding, hardware and software provisioning, helpdesk support, systems integration maintenance, cybersecurity awareness training, endpoint protection, asset management, vendor software support, and IT compliance. Troubleshoots technical issues, maintains reporting infrastructure and inventory records, supports HIPAA compliance, coordinates technology purchases, and recommends improvements to organizational systems.

Provides IT support across multiple automotive dealership locations. Responsibilities include troubleshooting Microsoft software and hardware, managing IT vendors, installing and supporting CDK and other dealership software, configuring PCs and peripheral devices, maintaining compliance with IT standards, and contributing to technology strategies. The role requires strong problem-solving, communication, independent field support, and reliable transportation between locations.

Provides Tier 1 and Tier 2 technical support, maintains Microsoft, Cisco, Atlassian, SharePoint, networking, hardware, and infrastructure systems, and supports onboarding and offboarding. The role also assists healthcare staff with EHR workflows, permissions, troubleshooting, documentation, and vendor escalations while promoting HIPAA-compliant privacy and security practices.

Provides frontline IT and application support for infrastructure, endpoints, Windows, Active Directory, Microsoft 365, networks, and the Imagine application. Troubleshoots incidents, administers accounts and devices, deploys workstations, maintains asset and ticket records, performs controlled SQL tasks, documents diagnostics, and escalates complex issues to Tier 2/3 teams or vendors.

Provides Tier 1 and Tier 2 technical support across Windows devices, Microsoft 365, identity systems, endpoints, mobile devices, networking, and business applications. Manages tickets, employee onboarding and offboarding, access administration, device deployment, asset records, security procedures, documentation, and basic user training. Supports offices, jobsites, and subsidiary locations, escalates complex issues, and improves processes through automation, PowerShell, and responsible AI-assisted workflows.

Provides on-site end-user IT support, including new-hire PC and peripheral deployment, hardware and software troubleshooting, account and access support, asset inventory, PC refreshes, Microsoft 365 administration, ticket queue management, SLA adherence, AV support, and manufacturing-floor print and network troubleshooting.

Provides frontline IT support and routine systems administration across office and construction jobsite operations. Responsibilities include help desk ticket resolution, device lifecycle management, connectivity troubleshooting, Microsoft 365 and account administration, system monitoring, backup and patch checks, security maintenance, vendor coordination, asset tracking, and technical documentation. The role supports onboarding, transfers, and offboarding while standardizing workflows and ensuring reliable technology access for employees.

Provides primary onsite IT support for employees, handling tickets and troubleshooting hardware, software, connectivity, account access, authentication, printers, conference room technology, and business applications. Manages device deployment, onboarding and offboarding, documentation, inventory, escalations, and user training while partnering with the remote IT team to support technology initiatives and improve support processes.

Provides onsite and remote IT support for manufacturing operations, troubleshooting hardware, software, network, printing, connectivity, and plant technology issues. Supports CNC equipment, scanners, printers, endpoints, VoIP, and Wi-Fi; manages tickets, documentation, deployments, updates, hardware refreshes, vendors, and operational technology projects. Prioritizes production-impacting incidents, communicates status, escalates issues, and identifies improvements to reduce downtime.

Provides white-glove IT support to senior executives and owns technology delivery for corporate events, leadership meetings, town halls, broadcasts, and customer briefings. Responsibilities include troubleshooting devices and collaboration tools, planning event technology, managing audio/video setups, conducting rehearsals, coordinating vendors and stakeholders, resolving incidents, maintaining documentation, and improving operational processes. The role requires discretion, executive presence, strong communication, and occasional support outside standard business hours.

Provides advanced helpdesk support for campus computers, peripherals, software, network accounts, and Blackboard LMS functionality. Troubleshoots user, application, authentication, and system issues; performs root cause analysis and remedial actions; installs and modifies software; creates work orders; assists with account management; coordinates with vendors; supports outages; and trains faculty, staff, and students.

Provides onsite and remote end-user technology support across multiple organizations. Responsibilities include troubleshooting hardware, software, connectivity, printing, audiovisual, account access, and Microsoft 365 issues; managing tickets; deploying and maintaining devices; tracking assets and inventory; supporting onboarding, offboarding, procurement, and lifecycle activities; documenting recurring issues; providing user training; and escalating complex or security-related concerns.

Provides first-level onsite and remote IT support, troubleshooting desktops, laptops, mobile devices, printers, peripherals, and Microsoft 365 applications. Manages basic networking tasks, user accounts and permissions in Active Directory, backups, server health monitoring, and equipment installation. Coordinates with vendors, documents resolutions, and escalates complex issues. The role requires travel between facilities and vendors, equipment handling, and customer-focused communication, with opportunities to advance into networking and security operations.

Provides Tier 1 technical support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, network, account, and peripheral issues; installs and updates software; manages access issues and IT asset records; documents resolutions and contributes to knowledge-base content. Escalates complex problems, communicates with nontechnical users, mentors junior staff, and reports potential security incidents. The role is onsite, mission essential, and may require holiday work.

Provides enterprise help desk and web queue support, handling IT requests through email, ticketing, messaging, and phone. Logs, categorizes, prioritizes, routes, escalates, and tracks tickets in ServiceNow while maintaining accurate documentation and meeting SLAs. Installs, modifies, and repairs hardware and software using remote access tools, communicates technical information to users, maintains technology knowledge, and reports potential security incidents. The position is onsite in Annapolis Junction, Maryland, with a Monday–Friday schedule and occasional holiday work.