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Top IT Support Specialist Jobs
The Manager, Tech Support will co-manage a team of service professionals to support technical inbound calls, enhance operations, and implement improvements. Responsibilities include staff management, training, performance reviews, and ensuring compliance while driving employee satisfaction and operational excellence.
As a Technical Support Specialist, you will troubleshoot web hosting issues for customers via calls, chats, and tickets. You will assist in setting up email, cPanel, and FTP clients while building your technical skills in a collaborative environment. There is no sales involved, and a focus on providing excellent customer support is essential.
The Field Desktop Support Technician will provide advanced support for desktop issues, including troubleshooting and configuring hardware and software. Responsibilities include assisting users with incidents and problems related to various applications and operating systems, as well as setting up equipment and performing minor repairs within the office.
The Technical Support Specialist will provide incident resolution for IT service problems related to PeopleSoft and Non-PeopleSoft applications. Responsibilities include analyzing business processes, communicating with external agencies, escalating incidents, documenting interactions, and providing technical expertise within PeopleSoft, including HCM, ELM, and CRM. The role also requires coordination with Infrastructure and Application Security teams and may involve shift work or on-call support.
The Jabra Support Engineer, Tier 2 is responsible for resolving technical escalations from Tier 1 support, consulting with Tier 3 support, and owning communication with stakeholders. Key tasks include reproducing issues, maintaining expertise in audio/video technology, and training Tier 1 specialists.
The Technical Support Specialist II resolves client issues related to software, hardware, and applications through skilled problem analysis and judgement while supporting multiple environments. They consult with clients for technical expertise, diagnose problems, document actions taken, coach team members, and manage escalations. Continuous learning on healthcare solutions is also part of their role.
The Technical Support Associate will handle restaurant technology installations, configure equipment, and provide post-sales support to ensure optimal service. The role involves collaborating with restaurant staff, managing feedback, and supporting local teams to improve business performance and drive product adoption.
As a Technical Support Associate for Starlink, you will provide exceptional customer service by troubleshooting and resolving technical issues related to hardware and software. You will analyze customer trends, improve support interventions, and collaborate with internal teams to enhance troubleshooting workflows.
The Senior Technical Support Specialist at BCT Partners will analyze client systems, elicit requirements, and provide technical support while managing multiple priorities. Responsibilities include conducting data analyses, developing training materials, maintaining client communication, and assisting in system maintenance and project management.
Provide technical support to internal customers by troubleshooting and resolving IT systems and equipment issues, ensuring a smooth operation. Responsibilities include client hardware and software support, imaging and deployments, application upgrades, and user education while maintaining high customer service levels.
The Technical Support Specialist provides implementation and ongoing support for proprietary software applications, troubleshoots HL7 interface messages, and works with various web-based applications. Responsibilities include server installations, managing on-call support, and collaborating with development and project management teams to resolve issues.
As a Technical Support member, you will create great customer experiences, learn the product intimately, resolve product issues, represent customer needs, and help scale internal support processes.
The Technical Support Specialist provides advanced technical support for a range of applications, systems, and networks. Responsibilities include troubleshooting issues, performing root cause analysis, developing solutions, maintaining documentation, and assisting with system implementation and training.
The Senior IT Help Desk Engineer will provide technical support to clients, perform IT tasks related to servers, firewalls, and other systems, and manage technical support tickets. This role requires strong customer service skills and the ability to work independently. The position also involves configuring and maintaining various IT equipment and software.
The IT Help Desk Level 1 technician will answer phone calls, triage and address incoming support tickets, and provide general IT systems support. This role involves troubleshooting hardware, managing internal ticketing systems, and assisting customers to ensure excellent service standards.
The EEOICPA Technical Support Specialist will support the US Department of Energy in claim processing for the EEOICPA program, including reviewing personnel records, preparing reports, scanning documents, and communicating with claimants. They are expected to ensure accurate documentation and meet established milestones while working collaboratively with the DOE-RL Program Manager and other stakeholders.
The entry-level IT Support Associate will join the Operations Support Center team, receiving paid training and hands-on experience in various technical platforms. They will handle client tickets, follow security protocols for data center access, and log requests in the ticketing system. The role focuses on professional development through industry certifications and offers a pathway to career growth in IT.
As a Technical Support Associate, you will be responsible for resolving technical customer issues related to Starlink's satellite internet service. This role involves troubleshooting across multiple channels, collaborating with internal teams to improve support processes, and maintaining knowledge base resources to enhance customer experience.
The Desktop Support Tech 3 role at Primerica involves supporting employees' hardware and software, managing Windows endpoints, automating processes using Microsoft Intune and SCCM, and providing helpdesk support for technical issues. The position requires relocation assistance, system monitoring, and training of staff on technical systems.
The Technical Support Specialist provides tier 2 support to end-users for hardware and software issues, including troubleshooting and resolution. Key duties include diagnosing problems, installing software and hardware, maintaining inventories, ensuring IT compliance, and offering after-hours support.
The Technical Support Specialist at Canadian Solar will provide installation support and troubleshooting for the EP Cube Battery system, liaise between the US service team and Chinese engineering, and travel to customer sites in Northern California. They will utilize CRM software and assist in technical documentation creation.
The IT Help Desk Technician at SKIMS will provide effective technical support to corporate and retail employees, manage IT-related issues, perform troubleshooting for various systems, and ensure system maintenance and upgrades. This role also includes training staff and maintaining IT asset inventories.
As an Associate Engineer in Tech Support at Nagarro, you will work with various technologies to provide solutions to client problems and enhance their experience with digital products. You will engage with agile teams and collaborate to improve service offerings.
The help desk agent provides support to customers by answering inquiries via phone and chat, troubleshooting technical issues, managing tickets, and ensuring a high level of customer service. Responsibilities include using CRM and ITSM tools, logging calls, and escalating issues when necessary.
As a Technical Support Associate for Starlink, you'll troubleshoot and resolve customer technical issues using your expertise in hardware, software, and networking. You'll interact with customers across various channels, collaborate with internal teams to enhance troubleshooting tools, and maintain knowledge resources.
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