Top IT Support Specialist Jobs

Provides enterprise IT support by troubleshooting and resolving hardware, software, application, networking, printer, and account issues. Installs and configures equipment and software, creates and deploys PC images, scripts, and packages, and documents solutions. Supports onboarding and offboarding of IT assets and user accounts, assists end users remotely and onsite, coordinates with network, systems, and security teams, and develops documentation and training materials. The role requires strong communication, problem-solving, organization, and customer-service skills.

Provides Level II technical support for MSP clients through onsite and remote troubleshooting. Diagnoses and resolves advanced issues involving applications, operating systems, desktops, servers, networks, mobile devices, backups, and virtualization. Documents tickets, maintains worklogs, meets SLA timelines, communicates solutions clearly to nontechnical users, and follows up to ensure satisfaction. Requires at least four years of related IT support experience, with expertise in Office 365, Windows Server, Active Directory, Exchange, PowerShell, scripting, hypervisors, and LAN/WAN troubleshooting.

Provides day-to-day employee IT support while administering Microsoft 365, business applications, devices, networks, telecommunications, security technology, and access controls. Responsibilities include onboarding and offboarding, equipment deployment, troubleshooting, vendor coordination, technology projects, installations, cybersecurity risk escalation, and supporting secure AI tool adoption across multiple company locations.

Provides daily help desk and endpoint support for employees, including workstation, mobile device, account, Microsoft 365, and Intune administration. Manages onboarding and offboarding, user training, documentation, asset inventory, shipments, printers, conference rooms, badges, and physical access systems. Maintains Windows security compliance through patching and vulnerability remediation, supports VPN troubleshooting, and performs IT monitoring and audit activities. This on-site role also coordinates office technology and facilities-related support.

Provides onsite Level 2 IT support for end-user devices, enterprise applications, conference rooms, office technology, and local network infrastructure. Performs Smart Hands services, equipment installation, troubleshooting, device lifecycle and asset management, incident documentation, cybersecurity compliance support, and major incident response. Coordinates with centralized IT, engineering teams, vendors, and employees to resolve issues and maintain reliable workplace technology.

Provides first-line IT support for hardware, software, network, and end-user issues; manages help desk tickets, SLAs, onboarding and offboarding, documentation, device maintenance, and lab technology. Installs and maintains lab systems, coordinates IT changes, supports service-management processes, and identifies opportunities to improve efficiency, reliability, security, and business continuity.

Provides first-line technical support for employees, troubleshooting hardware, software, operating systems, mobile devices, networks, printers, and applications. Maintains workstation software, peripherals, virtual servers, network connections, and backups; manages user onboarding, accounts, permissions, and equipment setup. Documents support procedures and maintains IT inventory while collaborating with engineering and corporate IT on deployments and projects. Requires on-call availability, strong communication, troubleshooting skills, discretion, and a valid driver's license.

Provide remote IT help desk support for LATAM clients and internal teams: troubleshoot hardware, software, and network issues; manage Zoho CRM and cloud tools; install and maintain systems; document resolutions; assist with security protocols and updates.

Provides remote and onsite IT support across plants and ports, troubleshooting Windows, Apple devices, Microsoft applications, mobile platforms, hardware, software, networks, scale systems, and kiosks. Installs and configures equipment, documents incidents, enforces IT policies, supports executives and meetings, escalates issues, trains users, manages projects, and participates in rotating after-hours support. Travel to production facilities may reach 75% annually, with work in demanding industrial environments.

Provides first-level IT support for hardware, software, networking, printers, mobile devices, conference rooms, accounts, onboarding, and offboarding. Maintains IT asset records and supports device deployment, replacements, repairs, procurement, vendor coordination, agreement review, and order tracking. Configures and administers macOS devices using JAMF and IRU workflows while also supporting Windows endpoints. Documents procedures, resolves user issues, and collaborates with IT teams, vendors, and business departments.

Provide first-line technical support for on-site and remote users, maintain and monitor workstations and LAN performance, deploy and repair hardware/software, track assets, develop training materials, and coordinate with IT Manager on equipment replacement and network coverage.

Provide desktop and server support, configure user devices and access, administer Microsoft Dynamics 365 ERP, maintain inventory and preventive maintenance, train staff, write SOPs, collaborate on cybersecurity with MSPs, and support cross-department technology projects and process improvements.

Provide primary onsite IT support: handle tickets via SolarWinds Service Desk, troubleshoot Windows devices, printers, Teams phones, and basic networking, support Dynamics 365 Sales CRM (including Experlogix CPQ), configure new hires' hardware/software, maintain asset inventory, and collaborate with remote IT staff for escalations and standards enforcement.

Provide IT support for clients in biotechnology, handling desktops/laptops, mobile devices, software applications, and customer service. Responsibilities include troubleshooting, user administration, and hardware specification.

Provide enterprise IT and OT support for endpoints, software, accounts, and manufacturing devices (SCADA/HMIs, label printers, barcode scanners). Troubleshoot, document, escalate tickets, maintain Windows/macOS/Linux/iOS/Android systems, support MES, manage AD/Group Policy/Microsoft Entra, and lead IT projects including moves and new technology rollouts.

Provide frontline and advanced application support for radiology imaging workflows: incident triage, user provisioning, configuration changes, DICOM troubleshooting, monitoring interfaces, coordinating with networks/storage/vendors, maintaining SOPs and knowledge base, delivering end‑user training and on‑call doctor support to meet SLAs.

Provide first- and second-level helpdesk support for desktops, laptops, mobile and network services; troubleshoot and escalate incidents; document SOPs; manage inventory, workstation builds, account provisioning, and on-call maintenance; build strong relationships with business teams and drive projects and performance tuning in an on-site Playa Vista studio environment.

Provide first-level onsite and remote IT support for employees: troubleshoot Windows desktops/laptops, printers, peripherals, and Microsoft Office; image and deploy devices; respond to tickets and chat; onboard new hires; perform maintenance and escalate complex issues while delivering strong customer service.

Provides help desk and desktop support across multiple clinics and offices. Troubleshoots hardware, software, connectivity, computers, printers, and mobile devices; installs and updates operating systems and business software; manages IT equipment inventory; supports onboarding and offboarding; resolves tickets; documents systems and processes; collaborates on recurring issues; and coordinates with vendors. Local travel is required.

Provides responsive desktop and mobile IT support to end users, including VIP and executive personnel. Installs, configures, maintains, and troubleshoots hardware, software, operating systems, peripherals, and security tools. Manages ServiceNow tickets from intake through resolution, supports client applications, and contributes to IT projects. Requires strong customer service, communication, and technical support skills, along with the ability to obtain a Public Trust clearance.

Provide first-line IT support for hardware, software, and networking across Windows and macOS. Troubleshoot issues, manage user accounts in Active Directory, perform updates and security checks, maintain IT equipment, document solutions, assist onboarding, and escalate complex incidents. Support includes executive-level assistance and use of ticketing and remote support tools.

Provides first-line IT support for a bottling plant and warehouse, resolving help desk requests, troubleshooting Windows, Microsoft 365, devices, applications, networks, and peripherals. Manages user accounts, access permissions, technology assets, warranties, kiosks, printing, AV systems, and facility technology. Maintains documentation, ticket quality, inventory accuracy, and compliance records while supporting multiple facilities and transporting equipment as needed.

Provides front-line IT support across multiple locations, managing helpdesk tickets, troubleshooting hardware, software, network, and access issues, and responding to security alerts. Handles employee onboarding and offboarding, device imaging, account administration, Microsoft 365 support, asset tracking, conference room AV, documentation, and IT projects. The role requires Windows and macOS expertise, identity-platform administration, customer-focused communication, and occasional local travel, evening, and weekend support.

Provide frontline IT support via ticketing (NinjaOne): resolve account, software, hardware, network, and conferencing issues; configure and image laptops; manage endpoint enrollment (Intune/Rippling); support Entra ID/Azure AD and MFA; document tickets and knowledge base (Notion); escalate complex issues; assist onboarding/offboarding while following security and compliance practices.

Provides Tier 1–2 support for a remote workforce, troubleshooting Windows and macOS issues, managing tickets and SLAs, and documenting solutions. Owns employee onboarding and offboarding, IAM, access reviews, SSO support, Intune device management, endpoint security, hardware logistics, Google Workspace administration, and SaaS tools. Automates tasks with PowerShell and Bash while supporting SOC 2 and HIPAA compliance, audit evidence collection, and access-related remediation.