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Top IT Support Specialist Jobs
The Technical Support Specialist provides tier 2 support to end-users for hardware and software issues, including troubleshooting and resolution. Key duties include diagnosing problems, installing software and hardware, maintaining inventories, ensuring IT compliance, and offering after-hours support.
The Technical Support Specialist at Canadian Solar will provide installation support and troubleshooting for the EP Cube Battery system, liaise between the US service team and Chinese engineering, and travel to customer sites in Northern California. They will utilize CRM software and assist in technical documentation creation.
The IT Help Desk Technician at SKIMS will provide effective technical support to corporate and retail employees, manage IT-related issues, perform troubleshooting for various systems, and ensure system maintenance and upgrades. This role also includes training staff and maintaining IT asset inventories.
As an Associate Engineer in Tech Support at Nagarro, you will work with various technologies to provide solutions to client problems and enhance their experience with digital products. You will engage with agile teams and collaborate to improve service offerings.
The help desk agent provides support to customers by answering inquiries via phone and chat, troubleshooting technical issues, managing tickets, and ensuring a high level of customer service. Responsibilities include using CRM and ITSM tools, logging calls, and escalating issues when necessary.
As a Technical Support Associate for Starlink, you'll troubleshoot and resolve customer technical issues using your expertise in hardware, software, and networking. You'll interact with customers across various channels, collaborate with internal teams to enhance troubleshooting tools, and maintain knowledge resources.
The IT Desktop Support Technician resolves technical issues for end-users, involving troubleshooting hardware and software problems, managing Active Directory, and providing 1st level support. Responsibilities include supporting a Microsoft Windows environment, utilizing IT Service Management software, and maintaining communication with customers and technical teams.
The Desktop Support Engineer will provide Tier 1 and 2 support, managing user accounts in Active Directory and Microsoft Exchange, troubleshooting workstations and peripheral devices, and maintaining Windows environments. Key responsibilities include imaging and configuring workstations, resolving IT issues, and fostering user support while learning new technologies.
As a Junior Tech Support Specialist, you will provide 24/7 support for clients' mobile and online banking solutions, answering technical questions and troubleshooting issues. The role involves coordinating with a technical team and maintaining communication with end-users through live chat, ensuring a high quality of technical support.
The Technical Support Specialist will provide 24x7 phone support, respond to various incident cases, contribute to team meetings, collaborate with internal teams, and maintain effective communication with partners. They will manage high severity issues and engage in proactive problem-solving while adhering to internal procedures and HSE standards.
Provide onsite IT help desk support in Tallahassee, FL by assisting customers with computer systems, hardware, and software questions and issues. Prioritize customer satisfaction, troubleshoot problems, and communicate effectively with customers and internal teams.
The Technical Support Specialist provides remote troubleshooting for digital radiography hardware and related software for veterinary customers, employing strong diagnostic and analytical skills to resolve both simple and complex issues. This role requires excellent communication and case management skills to ensure customer satisfaction and effective support.
As an IT Support Engineer, you'll provide technical support, troubleshoot hardware and software issues, assist users, and manage system performance. You'll maintain support records and contribute to knowledge sharing. Excellent communication and troubleshooting skills are essential in a fast-paced environment.
As a Technical Support Associate for Starlink, you will troubleshoot and resolve customer technical issues, champion customer advocacy within SpaceX, collaborate with various teams to enhance support processes, and maintain internal knowledge resources. Fluency in English and a second language is required, along with experience in technical support.
WiredPeople is hiring IT help desk technicians to assist customers with computer systems, hardware, and software issues. The role involves troubleshooting, delivering clear guidance to customers, and maintaining high levels of customer satisfaction through effective communication and support.
The Level 2 IT Desktop Support Engineer will manage IT service requests through Ivanti Neurons, assist users with hardware and software issues, perform basic network troubleshooting, and handle user management tasks in a fast-paced financial services environment. Responsibilities also include assisting in larger projects and maintaining professionalism during user interactions.
The Associate Help Desk Technician provides first contact customer support for computer applications and hardware issues. Responsible for logging incidents, user documentation for security, and monitoring data center operations. Requires effective communication and multi-tasking in a fast-paced environment.
As a PC Support Technician, you will provide Tier II support for hardware and software issues, assist users via email and phone, manage user accounts, and ensure system security. Tasks include troubleshooting, installing and updating software, and maintaining Windows OS images.
The Technical Support Specialist will provide first-level support to users, troubleshoot hardware and software issues, manage incidents, perform hardware installations, maintain documentation, and collaborate with vendors while ensuring excellent customer service.
The Tech Support position is responsible for assisting customers with onboarding and product configuration, troubleshooting technical issues, and ensuring a positive customer experience. The role involves collaborating with the Product team, managing help desk tickets, and providing training to end-users.
The Tech Support (Tier 1) position works with customers and end-users to troubleshoot and resolve issues related to onboarding, platform use, and general console problems. They also work with the Product team to provide feedback and enhance KnowBe4's products. Overall, they ensure an awesome customer experience.
As an IT Helpdesk Engineer, you will provide technical support to internal users by resolving IT-related issues efficiently. Responsibilities include responding to support requests, troubleshooting hardware and software problems, maintaining IT equipment, and training users on systems and applications.
The IT Field Support role involves deploying and upgrading application software, troubleshooting technical issues, liaising with vendors for problem resolution, maintaining documentation, and ensuring application performance based on metrics.
As a Technical Support Associate for Starlink, you will troubleshoot and resolve technical customer issues, advocate for customers internally, collaborate with various teams to enhance processes, and contribute to the support knowledge base while ensuring a high level of customer satisfaction.
As a Technical Support Specialist at Via, you'll provide exceptional support to partners using Via's technology to improve transportation. You'll resolve operational issues, collaborate with teams across the organization, and build strong relationships with partners, ensuring they fully benefit from the service provided.
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