Top IT Support Specialist Jobs

Provides Tier IV help desk and web queue support, including request intake, ticket logging and tracking in ServiceNow, issue categorization, routing, escalation, documentation, and customer communication. Installs, modifies, and repairs hardware and software using remote access tools. Maintains knowledge of support processes, follows IT security policies, reports potential incidents, and supports mission-essential operations in an onsite environment.

Provides onsite and remote technical support for end users and site IT infrastructure. Troubleshoots hardware, software, operating systems, applications, networks, voice, WiFi, printing, and audio/visual systems. Installs and upgrades software, manages imaging and data transfers, delivers hardware, resolves service tickets, supports infrastructure changes, protects information assets, and trains users. Serves as a technical resource for other IT support specialists.

Provides hardware, software, network, and end-user support across the organization. Responsibilities include deploying workstations and accounts, maintaining IT infrastructure, managing inventory and procurement, documenting incidents, resolving SLA-prioritized issues, and escalating security incidents. The role also supports IT compliance, customer service, process improvement, and occasional travel to company locations.

Provides lead-level onsite and remote technical support for end users and IT infrastructure. Troubleshoots hardware, software, operating system, network, voice, WiFi, and security issues; installs and upgrades systems; manages hardware setup, imaging, data transfers, and service tickets; coordinates with infrastructure teams and vendors; and trains users. Requires a high school diploma or GED and at least four years of related experience.

Provide first-line, on-site technical support for Windows and macOS users; troubleshoot hardware, printers, and basic networking (TCP/IP, DNS, DHCP); manage onboarding/offboarding; use ticketing systems and escalate complex issues to specialist teams; support after-hours on-call as needed while delivering strong customer service.

Provides Tier 1 technical support for faculty, staff, and students across Windows and Apple devices. Responsibilities include troubleshooting hardware, software, connectivity, email, peripherals, and enterprise applications; configuring and upgrading endpoints; managing tickets and asset inventories; documenting solutions; maintaining security compliance; coordinating escalations; and delivering customer support through phone, email, chat, walk-up, and web channels.

Provides Tier 1 and Tier 2 IT support across multiple company locations. Handles phone, email, walk-up, and ticket requests; troubleshoots Windows devices, mobile devices, printers, networks, accounts, and Microsoft 365. Manages endpoints, user access, ticket documentation, and escalations while supporting infrastructure and security initiatives. Requires travel between locations and strong customer service, communication, prioritization, and troubleshooting skills.

Provides onsite, customer-facing IT support for desktop operating systems, mobile devices, networks, business applications, and cybersecurity tools. Troubleshoots complex issues, supports TCP/IP, DNS, and DHCP, documents solutions, manages multiple tasks, and participates in on-call coverage. The role requires strong communication, customer service, analytical, organizational, and project management skills, plus the ability to work extended hours and lift equipment. Experience with Jamf, Linux, business applications, and live events is beneficial.

Provides first-line technical support for employees, troubleshooting Windows systems, mobile devices, software, hardware, printers, and workplace applications. Manages iPhone, iPad, and Android devices through MDM, supports onboarding and offboarding, administers accounts and access, documents solutions, educates users, and escalates complex issues. The role is full-time and on-site in Chadds Ford, Pennsylvania, within a mission-driven durable medical equipment organization.

Provides onsite IT support across school district sites, resolving hardware, software, networking, and connectivity issues. Responsibilities include help desk ticket response, computer and peripheral setup, system maintenance, asset tracking, network infrastructure support, user training, and collaboration on technology upgrades and projects.

Provide primary IT support for a distributed, Mac-majority workforce. Responsibilities include hardware provisioning, troubleshooting, user onboarding and offboarding, access and license management, Google Workspace and Microsoft 365 administration, MDM and SSO support, ticketing, documentation, asset lifecycle management, vendor coordination, patching, security hygiene, compliance evidence gathering, and support metrics. The role independently builds scalable IT processes and foundational security operations for a growing company.

Provides Level 1 and Level 2 technical support for office and field employees. Responsibilities include troubleshooting Windows devices, Microsoft 365, business applications, networks, printers, mobile devices, and access systems; setting up accounts and equipment; deploying replacement devices; maintaining inventory; supporting technology rollouts; documenting solutions; and escalating complex issues. The role requires travel between company locations and occasional job sites.

Provides Tier 1 and Tier 2 help desk support by diagnosing hardware, software, account, connectivity, and peripheral issues. Responds to users through phone, email, chat, and ticketing systems; documents resolutions; escalates complex problems; maintains IT asset records; contributes to knowledge-base content; mentors junior staff; and reports potential security incidents. The role is onsite in Annapolis Junction, Maryland, requires TS/SCI with Polygraph clearance, CompTIA Security+ certification within three months, and may require holiday work.

Provides onsite and remote IT support across regional automotive dealerships. Troubleshoots hardware, software, networking, and connectivity issues; manages help desk tickets; deploys and maintains workstations and infrastructure; configures network devices, firewalls, antivirus, and security systems; performs upgrades and installations; and collaborates with users and IT leadership. The role requires regional travel, including occasional overnight trips.

Provides technical support for corporate, property, and satellite-office users nationwide. Installs and configures computers, operating systems, software, peripherals, and network connections; diagnoses and resolves hardware, software, networking, printer, and end-user issues; supports employee onboarding; and responds to service requests through email, phone, and other electronic channels.

Provides Tier 1 and basic Tier 2 technical support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, account-access, network, and peripheral issues; installs and updates software; documents resolutions; maintains IT asset records; creates knowledge-base content; and escalates complex problems. Mentors junior staff and communicates clearly with users. This mission-essential, onsite role requires TS/SCI with polygraph, U.S. citizenship, CompTIA Security+ within three months, and may require holiday work.

Provides on-site helpdesk and technical support for computers, peripherals, phones, network and telecommunications equipment. Installs and configures hardware and software, troubleshoots connectivity and system issues, maintains repair and maintenance records, trains users, supports IT operations tasks, and coordinates with vendors. The role requires occasional travel to Kansas facilities and may involve evening or weekend work for special projects.

Provides Tier 2 and Tier 3 remote and deskside IT support for Windows, macOS, and iOS environments. Responsibilities include diagnosing hardware and software issues, imaging and deploying devices, asset management, lifecycle refreshes, mobile device support, conference room and VTC setup, ITSM documentation, VIP support, and escalation of complex issues. Supports Active Directory, Office 365, Google Workspace, VPN, SCCM, and related tools while assisting junior engineers and leading small projects.

Provides first-line IT support for office, engineering, manufacturing, warehouse, and shop-floor users. Troubleshoots hardware, software, account, connectivity, printing, and peripheral issues; deploys and maintains devices; supports Microsoft 365 and business applications; performs identity and access tasks; maintains asset records and documentation; assists infrastructure and cybersecurity teams; escalates complex incidents; and supports local technology projects, vendors, and occasional after-hours maintenance.

Provide onsite and remote IT support for workstations, software, printers, servers, networks, wireless systems, and peripherals. Resolve user tickets, diagnose technical problems, install and repair hardware and software, configure computers and devices, train users, document procedures, maintain onsite hardware, and recommend technology improvements. Travel to store locations in Pennsylvania and New York as needed, while supporting POS systems and general network troubleshooting.

Provides on-site frontline and intermediate IT support for employees, endpoints, accounts, devices, Microsoft 365, networks, and infrastructure. Responsibilities include resolving support tickets, administering Intune and Entra ID, managing assets, deploying and patching systems, supporting security and backups, troubleshooting servers and networks, maintaining documentation, and participating in on-call rotations, technology projects, and occasional travel to other locations.

Provides desktop and infrastructure support at the Pentagon, including hardware and software installation, network switch configuration, security patching, communications system support, asset management, troubleshooting, testing, and user training. Supports Windows, Linux, and Unix environments and secure voice and video systems while maintaining technical documentation and responding to mission-critical support needs.

Supports desktop hardware, software, network switches, VoIP, video teleconferencing, and secure communications systems. Performs configuration, patching, testing, troubleshooting, asset management, accreditation support, and equipment lifecycle activities. Provides technical training to rotating military personnel and responds to emergent mission-support requirements. Requires an active TS/SCI clearance, relevant technical certification, and experience supporting Windows, Linux, Unix, ticketing systems, Microsoft tools, and SCCM.

Provides frontline IT support for students, faculty, staff, and visitors through phone, walk-up, and email channels. Troubleshoots account access, MFA, Wi-Fi, email, printing, office software, and campus ID card issues. Manages account provisioning and offboarding, ticket triage, escalations, equipment loans, event technology support, ID card processing, and related records. Delivers service-oriented assistance while prioritizing multiple requests and maintaining support operations.

Provides IT and Business Central support to U.S. business users across sales, service, administration, and warehousing. Responsibilities include troubleshooting hardware, software, network, printer, and ERP issues; managing configurations, master data, authorizations, interfaces, and documentation; supporting testing, releases, training, and digital transformation projects; and coordinating requirements, priorities, infrastructure changes, and escalations with central IT teams in Switzerland and external partners.