Hello! Middleground Technologies located in Westchester, is looking to add a Senior IT Support Technician to it's team. This job role is focused on customer service, technical support tickets and projects, and being part of an amazing team! Lots of opportunity to grow and advance your career!
If this you, we'd love to hear from you!!
Job Duties
We are seeking a local, experienced, highly motivated energetic self starter to join our awesome team of IT Specialists. We ask that you have at least 7 years of IT Support under your belt.
Experience working for an MSP, AWS or Azure, knowledge of RMM and PSA software is a plus.
Your daily duties will be to perform a variety of IT tasks for our highly valued clients on site at their offices. You will configuring and maintaining servers, firewalls, switches, Office 365, Exchange, PC's, Mac's, printers and will be asked to work on a variety of other IT related systems and software our clients may have in place. The ability to learn and adapt quickly is a must for this job; you need to be able to think on your feet and work independently.
Looking to fill this role asap!
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What We Do
WHAT WE DO: At Middleground Technologies, we guide companies to make better IT and technology solutions to gain competitive industry advantage with IT Consulting, Managed Services, Cybersecurity and IT services. WHO WE WORK WITH: Chicagoland small to medium businesses, CEOs, CFOs, IT managers, office managers WHY IT WORKS: We bring our knowledge and experience to the table to help business leaders make informed IT decisions that will propel business success and growth. With 100% business uptime, 9 minute average response time, 12 minute average resolution time, and over 200K threats blocked, we have a 100% client satisfaction rating. WHAT MAKES US DIFFERENT: We recognise the negative image that many associate with providers in the IT industry and we want to change that. The team at Middleground is committed to being a trusted partner that guides technology decisions to maximize IT investments. We believe in transparency and accountability to see precisely how technology is working to support your business growth. HOW IT WORKS: Start by scheduling a free 15-minute consultation. Meet with your dedicated technology expert for a business assessment. Get a customized plan. Start our partnership with a 4-week dedicated onboarding process and access to our client dashboard so you can see exactly how we are working to support you. WHAT OTHERS SAY: We have helped clients increase profitability, improve efficiencies, and lower their business risks. When you become a Middleground partner, you become part of the family. Our services are not just ‘set it and forget it.’ We are there with you every step of the way.
