Top IT Support Specialist Jobs

Provides first-line technical support for employees, including incident triage, ticket management, hardware and software installation, troubleshooting, VoIP maintenance, system imaging, asset inventory, and user administration. Supports Active Directory, Entra ID, Symitar, vendors, documentation, software deployments, and IT projects. Requires on-call coverage, occasional work outside standard hours, travel between worksites, and compliance with financial institution security and regulatory requirements.

Provides first-line technical support for employees by installing, configuring, maintaining, and troubleshooting desktops, hardware, peripherals, operating systems, network connections, printers, scanners, and related software. Responds to calls and work orders, supports hardware installations and technology projects, coordinates with vendors, and maintains workstation performance. The role is based in a retail store with extended hours, including weekends, holidays, and overnight support.

Provide first-line IT support for employees across hardware, software, access, connectivity, devices, and office AV. Manage device lifecycles, inventory, shipping, software licenses, onboarding and offboarding, identity provisioning, conference room technology, and basic network troubleshooting. Document solutions, create knowledge-base resources, and help build scalable internal IT operations for an on-site New York City headquarters and global remote workforce.

Provides advanced technical support for desktop, application, Microsoft 365, Active Directory, macOS, networking, backup, security, and hardware issues. Owns escalated tickets, documents resolutions, creates client SOPs, supports onboarding and migrations, mentors Level 1 technicians, and collaborates with specialized teams. The role emphasizes independent troubleshooting, customer communication, process improvement, and meeting service-level expectations.

Provides Tier 1 and Tier 2 remote technical support for hardware, software, peripherals, networks, VPN, and MFA. Manages employee onboarding, laptop provisioning, equipment shipping, user accounts, permissions, and security groups across Google Workspace, Microsoft 365, Slack, and internal systems. Creates knowledge-base articles and training guides while helping establish IT workflows for the company’s North American expansion.

Provides onsite IT support for library workstations, printers, scanners, accessibility equipment, applications, multimedia systems, AR/VR technologies, and Digital Exploration Center resources. Troubleshoots user issues, maintains specialized technology, coordinates with library and university IT teams, and trains student IT workers. The role also supports public-access technology, instruction rooms, meeting spaces, research tools, and creative production facilities.

Provides onsite and remote Tier 1 and Tier 2 IT support, owning incidents through resolution and troubleshooting endpoints, Microsoft 365, identity, applications, networks, and infrastructure. Performs approved systems and network administration, endpoint deployment, maintenance, documentation, and security activities. Supports IT projects, coordinates with specialized teams and vendors, improves service processes, and provides occasional support at regional offices, including travel to Longmont, Colorado.

Provides frontline Tier I technical support for clients and internal users, resolving incidents and service requests under ITIL practices. Responsibilities include troubleshooting, ticket management, client communication, documentation, training, onboarding and offboarding support, application release orchestration, automation, asset tracking, and equipment provisioning. The role also supports networks, systems, security technologies, databases, collaboration tools, and software development environments while escalating issues as needed.

Provides white-glove, onsite IT support for executives, employees, conference rooms, and business-critical technology in the Tampa office. Responsibilities include troubleshooting Windows, macOS, hardware, software, networking, Microsoft 365, Teams, mobile devices, and AV equipment; managing ServiceNow tickets, assets, deployments, and replacements; coordinating vendors and IT teams; supporting executive meetings; and providing occasional after-hours assistance.

Provides first-line technical support for hardware, software, operating systems, networks, user accounts, and company applications. Responsibilities include onboarding and offboarding employees, managing access permissions, administering collaboration and conferencing tools, handling IT procurement and inventory, documenting solutions, maintaining support records, and training users. The specialist supports Windows, macOS, JumpCloud, Google Workspace, Atlassian applications, Slack, and Zoom Rooms.

Provides remote and on-site help desk support for corporate, branch, and property-location employees. Resolves login, software, printer, device, and connectivity issues; configures workstations and accounts; supports Microsoft 365, Windows, mobile devices, and business applications; assists with onboarding and offboarding; documents tickets; and travels between company locations as needed.

Provides on-site IT customer service desk and infrastructure support for Air Force systems at Kirtland AFB. Troubleshoots secure and non-secure hardware, software, networks, printers, messaging, VTC, audiovisual systems, and communications lines. Performs Windows imaging, asset inventory, work order management, equipment maintenance, stock replenishment, and support for classified and unclassified environments. Requires an active TS clearance with SSBI, SCI eligibility, Security+ CE, and at least two years in a TS processing environment.

Provides first-line onsite and remote IT support for office employees, troubleshooting Windows and Mac devices, peripherals, connectivity, Microsoft 365, business applications, conference room technology, and AV equipment. Handles Tier 1–2 tickets, onboarding and offboarding, asset management, inventory, documentation, and escalations. The contractor supports routine IT projects and may work nights, weekends, holidays, and gamedays.

Provides on-site technical support for attorneys and staff, covering computers, phones, peripherals, infrastructure, conferencing, mobile devices, printers, networking, and audiovisual equipment. Handles escalated incidents, documents tickets in ServiceNow, responds to outages, supports projects and events, coaches junior technicians, manages vendors, and leads specialty support initiatives. Requires strong troubleshooting, communication, documentation, customer service, and independent problem-solving skills, along with the ability to travel between offices and move equipment.

Provides on-site technical support to attorneys and staff across PCs, phones, peripherals, infrastructure, mobile devices, printers, AV equipment, and conferencing systems. Documents incidents in ServiceNow, handles escalations, troubleshoots network and office outages, supports meetings and events, assists with IT projects, and contributes to office administration. The role requires customer service, problem-solving, documentation, teamwork, occasional travel between offices, and the ability to move equipment weighing up to 50 pounds.

Provides Tier 2/3 technical support and administration for Autodesk and Bentley CAD environments. Responsibilities include deploying and configuring CAD platforms, managing updates, patches, standards, licensing, data platforms, workstation and virtual environments, troubleshooting interoperability and performance issues, coordinating with software vendors, and identifying automation opportunities. The role supports civil infrastructure engineering teams without requiring CAD design or drafting.

Provides hands-on onsite desktop and endpoint support across office and factory environments. Responsibilities include break/fix troubleshooting, device deployments, escalations, ticket management, incident response, root-cause analysis, documentation, and issue prevention. Supports laptops, rugged factory devices, printers, handheld scanners, and conference room A/V equipment while using ITSM tools, SCCM, IT Shop, and Nexthink. Requires strong Windows troubleshooting and basic networking diagnostics.

Provides primary IT support for one or more facilities, managing workstations, servers, printers, networks, assets, phone systems, and security systems. Delivers L1/L2 workstation and L3 server and virtualization support, troubleshoots issues, maintains IT standards, supports disaster recovery and business continuity planning, coordinates vendors and stakeholders, trains end users, and helps manage local IT budgets and 24/7 critical issue coverage.

Provides first- and second-tier technical support in a Windows and Microsoft Office environment. Responsibilities include resolving service desk requests, troubleshooting hardware, software, networks, and account access, maintaining tickets and asset records, deploying devices, documenting procedures, training users, mentoring help desk staff, and supporting IT infrastructure projects. The role serves internal employees, policyholders, agents, vendors, and other external users.

Provides first- and second-level IT support for hardware, software, Microsoft 365, mobile devices, networks, servers, and business applications. Manages Intune, endpoint security, device deployments, account access, patching, asset inventory, onboarding, and ticket resolution. Supports network infrastructure, wireless systems, backups, disaster recovery, cybersecurity initiatives, and system monitoring. Participates in IT projects, upgrades, vendor coordination, and an on-call rotation while documenting solutions and meeting service-level agreements.

Provides technical support for hardware, software, networks, Microsoft 365, and Active Directory. Manages user onboarding, endpoint lifecycles, IT assets, procurement, invoices, vendors, tickets, and PC refreshes. Supports cybersecurity practices and collaborates with local, outsourced, and Japan-based IT teams. Requires bilingual Japanese-English communication, occasional travel, and irregular on-call availability.

Provides onsite first-level IT support across Windows and macOS environments, including hardware, software, networking, printers, mobile devices, accounts, onboarding, and offboarding. Maintains IT asset records and supports equipment lifecycle activities, procurement, vendor coordination, purchasing documentation, and renewals. Configures and manages Apple devices using JAMF and related workflows, assists with Windows endpoint administration, documents procedures, and delivers customer-focused technical support.

Provides Tier 1 IT support for hardware, software, networks, IP phones, mobile devices, peripherals, and specialized equipment. Handles helpdesk inquiries, equipment setup, repairs, inventory, system monitoring, user training, troubleshooting, and vendor escalation. Supports after-hours helpdesk coverage and recommends technology improvements. The role is fully in-office in New York and requires strong customer service, organization, communication, and technical troubleshooting skills.

Provides Tier 1 IT support across desktop systems, software, hardware, peripherals, IP phones, mobile devices, and specialized equipment. Responds to helpdesk requests, diagnoses and resolves technical issues, maintains employee equipment and inventory, monitors system performance, trains users, and escalates complex problems. The role also supports infrastructure-related tasks, recommends improvements, and participates in after-hours and weekend helpdesk coverage in a fully in-office San Francisco environment.

Provides Tier 2 IT support for computer systems, peripherals, mobile devices, IP phones, and specialized equipment. Resolves helpdesk issues, installs and repairs hardware and software, maintains account and inventory records, trains users, supports remote access, escalates complex problems, and recommends system improvements. The role requires hands-on, in-office support, strong customer service, and occasional after-hours or weekend helpdesk coverage.