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Top Desktop Support Jobs
As a Software Support Specialist at Campspot, you will provide assistance to customers using the Campspot reservation software. You will handle inbound calls, emails, and chats to answer questions and provide technical support. The role requires strong technical abilities and excellent communication skills. The position is full-time and based in Grand Rapids, Michigan, with the flexibility to work remotely. The salary range is $38,000 to $45,000 per year.
As an IT Helpdesk Engineer, you will provide technical support to internal users by resolving IT-related issues efficiently. Responsibilities include responding to support requests, troubleshooting hardware and software problems, maintaining IT equipment, and training users on systems and applications.
As a PC Support Technician, you will provide Tier II support for hardware and software issues, assist users via email and phone, manage user accounts, and ensure system security. Tasks include troubleshooting, installing and updating software, and maintaining Windows OS images.
As a Technical Support Consultant, you'll provide exceptional support and technical guidance to North America customers, resolving queries, managing complex accounts, and ensuring system functionality while collaborating with internal teams. You'll also gain proficiency in Centric 8 software and may handle installation tasks.
As a Support Engineer, you'll provide technical assistance for hardware, software, and network issues. Responsibilities include user support, ticket management, account onboarding, and hardware installation. You'll enhance the tech experience for diverse users while improving support processes and customer satisfaction.
The SaaS Technical Support Lead at WhatConverts will oversee the Support team, ensuring customer satisfaction and operational efficiency. Responsibilities include training new hires, managing support requests, monitoring team performance, and leading process improvements within the Support department.
As a Deskside Support Engineer, you will provide 2nd level support, troubleshooting hardware and software issues on-site or remotely, across multiple client sites. This role requires strong IT skills, customer service orientation, and proficiency with desktop and mobile device support, alongside effective asset management and a good understanding of network technologies.
The Technical Support Specialist, Level 2 will provide secondary technical support, manage new customer integrations, and help troubleshoot complex cases escalated from Level 1 support. Responsibilities include working with APIs, SQL databases, and enhancing documentation while fostering customer relationships and collaborating with development teams.
The Technical Support Lead will mentor and develop the technical support team, providing guidance to ensure timely and effective technical solutions for customers. Responsibilities include handling escalated technical issues, creating documentation, collaborating with cross-functional teams, and monitoring customer feedback to improve service quality.
As a Help Desk Support Service Specialist, you will provide Tier II support to users via various channels, focusing on troubleshooting and diagnostics for hardware, software, and networking issues. Responsibilities include installation and relocation of devices, user education, maintaining operating procedures, and ensuring network security.
As a Technical Support Engineer at Orderly Network, you'll provide Level 2 support, resolving technical issues raised by clients, educating client services teams, and documenting workarounds for known issues. You will communicate insights to internal teams, escalating urgent issues and helping improve client interactions with our services.
The Technical Support role involves maintaining and installing hardware and software systems, troubleshooting technical issues, and supporting end users. Responsibilities include building and repairing PCs, assisting in network configuration, managing inventory, and collaborating with vendors.
As a Technical Support Specialist, you will provide Tier 2/3 support, troubleshoot hardware, software, and network issues, and maintain documentation of support incidents. You will train users on software applications, monitor systems for alerts, and assist with installations and upgrades. Your role involves ensuring high customer satisfaction through timely support and handling various priorities in a fast-paced environment.
As a Technical Support Specialist, you will provide exceptional IT support for employees, overseeing onboarding, managing IT assets, troubleshooting hardware/software issues, and ensuring the operational efficiency of internal systems. Your role includes vendor management, documentation updates, and providing on-site and remote support while delivering outstanding customer service.
The Systems Support Specialist is responsible for managing Linux-based servers and workstations, networking, backup, and security. They provide technical support to faculty and staff, manage IT resources, and assist with departmental projects. The role involves transitioning services to cloud providers and maintaining policies. Excellent communication and customer service skills are crucial, along with a strong technical background.
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The IT Support Specialist provides exceptional customer service, manages the Microsoft 365 environment, resolves Helpdesk issues, supports office applications and A/V equipment, updates documentation, and collaborates with the IT team.
The Tier II Support Engineer will provide phone support and remote assistance for workstation issues, troubleshoot various system problems, install new software and upgrades, and provide onsite support to clients. This role requires excellent communication skills and extensive IT support experience.
As a Helpdesk Technician, you will provide remote technical support to customers, manage ticket categorization and resolution, handle client communications, and maintain documentation. You will be part of a collaborative team ensuring excellent service in a fast-paced environment.
The Technical Support Specialist at JobNimbus will provide world-class support and training to users and internal teams. Responsibilities include troubleshooting software issues, communicating with customers through various channels, and driving process improvements to enhance the user experience.
The Associate - IT Support role involves providing Tier I and II hardware and software support, troubleshooting technical issues, and implementing technology solutions to enhance customer service and productivity. Responsibilities include managing IT inventory, equipment setups, and supporting IT policies while maintaining effective relationships with internal customers.
The Technical Support Specialist I is responsible for providing technical assistance through incoming calls, troubleshooting IT issues related to software products, and assisting with software installation and configuration. The role requires strong communication skills and the ability to manage multiple tasks in a fast-paced environment.
Provide consultative and technical support services to DBHDS staff, diagnose and resolve technical issues, explain technical concepts to non-technical users, focus on customer service, hands-on experience in help desk and technical support, prioritize tasks, experience with Microsoft Office and configuration management tools.
The Level 1 Field Support Tech is responsible for providing on-site and remote support for Microsoft personal computers, troubleshooting user issues, installing and upgrading software, and resolving hardware problems. This role requires excellent customer service skills and the ability to communicate effectively with end-users.
The IT Support Specialist is responsible for resolving end user issues, providing solutions for technical queries, managing user accounts, troubleshooting various technical problems, and ensuring user satisfaction. The role includes a hybrid working schedule with necessary onsite travel and requires strong problem-solving skills and the ability to keep up with technology trends.
Provide on-site desktop support for end users addressing hardware, software, and network issues. Responsible for troubleshooting, building and deploying PCs, and maintaining documentation while collaborating with IT support teams and clients.
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