Top Desktop Support Jobs

The Technical Support Specialist I at Saint Leo University provides first line technical support to customers, managing helpdesk tickets, resolving hardware and software issues, and offering support for various platforms. Responsibilities include troubleshooting, installation and maintenance of equipment, ensuring adherence to service level agreements, and escalating issues as needed.

The IT Support Team Specialist will provide technical support and guidance to clients, resolving advanced issues with applications, operating systems, and network hardware and software. Responsibilities include troubleshooting networks and devices, documenting ticket resolutions, ensuring client satisfaction, and maintaining professionalism in communications.

The Tier 1 Help Desk Support Technician is responsible for managing IT support tickets, participating in on-call schedules, onboarding clients, and providing technical solutions while documenting tasks. The role emphasizes proactive communication and offers opportunities for mentorship within a collaborative environment.

Provide IT support for the G2 Army MI Enterprise, focusing on incident resolution, user account management, and customer service while aligning with ITIL standards. Key responsibilities include handling hardware and software issues, documenting incidents, and supporting system performance in a Windows environment.

The Technical Support Specialist will provide support for US Department of Defense hardware, software, and network infrastructure by diagnosing issues, resolving cybersecurity problems, managing certificates, and assisting users via phone and email. This role requires adherence to government regulations and supports equipment operating worldwide.

The Senior IT Support Specialist at CRA improves employee productivity by resolving hardware and software issues. Responsibilities include diagnosing problems, providing remote support, maintaining hardware and software, and supporting audio-visual systems for meetings. The role involves documenting issues and informing management about potential problems.

The IT Support Specialist at Kaimetrix provides technical support for user programs and projects, manages knowledge articles, enhances customer experiences through modern technology, and helps resolve technical issues via help desk support while ensuring compliance with service level agreements.

As an Associate IT Support at Everlight Solar, you'll provide IT assistance, troubleshoot technical issues, manage live-streaming events, and ensure customer satisfaction. The role requires proficiency in communication and a desire for continuous learning about evolving technologies.

Provide IT desktop support to approximately 300 users by troubleshooting hardware and software issues, maintaining records of transactions, and ensuring optimal operation of systems and equipment. Address incidents promptly, utilize remote support tools, and follow customer SLAs while working independently with minimal supervision.

Join Poll Everywhere as a Senior Technical Support Specialist providing support to F1000 companies and R1 Universities. Troubleshoot technical issues, assist customers via email and phone calls, collaborate with internal teams, and ensure customer satisfaction. Responsibilities include advanced troubleshooting, bug identification, and coordinating with product teams for issue resolution.

Seeking a Senior Technical Support Specialist with experience in software development and support engineering, proficient in Python, JavaScript, and AI technologies. Responsibilities include troubleshooting complex AI-related issues, collaborating with Product and Engineering teams, and enhancing AI functionalities. Ideal candidate has 2+ years of technical support experience in AI, strong problem-solving skills, and a Bachelor's degree in Computer Science or related field.

The Service Desk Analyst II provides customer support by addressing inquiries, resolving issues, and documenting transactions through a computerized tracking system. The role requires effective communication, familiarity with Microsoft Windows and mobile device support, and adherence to standard procedures for service delivery.

Responsible for providing advanced IT support to end-users, including troubleshooting hardware, software, applications, and connectivity. The role involves documentation, problem-solving, and customer service, with occasional support during evenings and weekends.

The Technical Support Associate will handle restaurant technology installations and provide post-sales support. This role involves configuring Chowbus products, training restaurant staff, resolving technical issues, collecting feedback, and collaborating with various teams to enhance restaurant performance.

The Service Desk Analyst II provides remote IT support to customers from a 24/7 call center. Responsibilities include interacting with customers to address inquiries and issues, delivering service via remote connections, processing call transactions, and following escalation procedures while ensuring customer satisfaction.

As a Senior Associate in Global Technical Support, you will provide post-sales support to customers, including troubleshooting and remote technical assistance for Ciena products. You will communicate findings to design teams, resolve technical issues using various tools, and train junior engineers while managing customer relationships and feedback.

The IT Support Specialist prepares and troubleshoots technology solutions, including AV systems, in a fast-paced environment. They provide support via various communication channels, manage customer service issues, escalate severe problems as needed, and maintain IT hardware asset configurations. The role emphasizes effective communication and customer service while fostering team collaboration and technical growth.